Great service, super fast delivery and even sent a spare part immediately with no questions asked. The chair is lovely, fabric / colour is exactly what I was expecting. So far it’s been comfy but I’m... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I purchased a beautiful Isla Rocking Chair for my nursery. Not only is my rocking chair absolutely stunning, but I have honestly never been more impressed by a brand’s customer service. Kylie and her... もっと見る
The product is exactly as described and arrived quickly. However, the couch was delivered to the front of my house when no one was home and left unattended all day. The company did not contact me rega... もっと見る
Absolutely fantastic company to deal with. So glad we decide to buy through you. Fast dispatch and they were happy to honour a voucher by refund after purchase without fuss. Can not recommend Black Ma... もっと見る
企業情報
Black Mango について
さまざまな外部ソースから提供された情報
With over thirty years retail experience in Adelaide, husband and wife team Daniel Wright and Kylie Porter-Wright launched Black Mango in 2015 with a desire to bring beautiful, impressively designed furniture to the online marketplace at an affordable price.
We are not about offering thousands of pieces. We are about offering selected, timeless pieces to enhance the home and bring you a little smile when you walk past them in the room.
連絡先
8/5-7 Drury Terrace, 5042, Clovelly Park, オーストラリア
- 0390056000
- team@blackmango.com.au
- blackmango.com.au
4.6
優良
1541件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Outstanding customer service
Outstanding customer service. Received a damaged item and I could not have received a better response from Black Mango and received a replacement item at no charge.
Thank you Black Mango it is so nice to see old fashioned customer service still exists.
Thank you again
Karren
2019年7月8日
自発的なレビュー
Amazing as always Kylie xxx
2019年7月8日
自発的なレビュー
Very happy with the service and prompt…
Very happy with the service and prompt delivery
2019年7月8日
自発的なレビュー
Black Mango do lovely items to style…
Black Mango do lovely items to style your home. I love my ottoman it is exactly as the photo and description showed/stated. I will continue to purchase items through them when there is a need.
2019年7月8日
自発的なレビュー
Great service on the phone and made it…
Great service on the phone and made it easy for me to get what I wanted.
2019年7月8日
自発的なレビュー
Good quality products and fantastic…
Good quality products and fantastic customer communication and service.
2019年7月6日
自発的なレビュー
Love it!!
Love my isla rocking chair and matching ottoman. Great service and very helpful!!
2019年7月5日
自発的なレビュー
Excellent service by friendly staff and…
Excellent service by friendly staff and the products are exactly as described. Very happy with our purchase.
2019年7月3日
自発的なレビュー
Black Mango からの回答
Hello Amanda,
Thank you for taking the time to write a review, so great to hear that you are happy with your gorgeous new Black Mango Pieces, please advise if we can ever assist again.
Black Mango Team
I found the delivery charge a bit…
I found the delivery charge a bit expensive. Bought two lamps one the shade sits crocked the other the stem which shade sits on is very loose and wobbles. Style of lamps are lovely though and time of delivery was great.
2019年7月3日
自発的なレビュー
Black Mango からの回答
Hello Gillian,
Thank you for your writing a review, please know that delivery charges are based on items size/weight to your postcode, we are glad to hear that they arrived super quick.
In regards to the lamp shades, we are always happy to assess any issues you may have, it sounds as though it could be resolved with a little more pressure on the lamp harp bolt to straighten, after what may be possible transit movement.
Please feel free to contact us via email if we can assist any further.
Black Mango Team
Excellent service and product
The most helpful and accommodating company I’ve ever dealt with! I love the chairs that I bought. They are so stylish and such great quality. I couldn’t recommend Black Mango more.
2019年7月3日
自発的なレビュー
Black Mango からの回答
Thank you for your review Jemma,
How wonderful to read! We love that you feel this way and we certainly look forward to assisting you again.
Black Mango Team
The product looks as expected but has unpleasant smell
The product looks as expected but due to the fact that it’s likey an imported product it has a very unpleasant smell - I would describe it like some sort of chemical smell. I’ve been avoiding using it and have gone to the extent of having it steam cleaned which didn’t help unfortunately.
2019年7月2日
自発的なレビュー
Black Mango からの回答
Thank you for leaving your feedback, we appreciate your time in doing so.
Unfortunately this is the first that we have heard of this issue and we are sorry to know that you are experiencing this. We have never had this mentioned before and of course please know that we are always available via phone call or email to address and assist wherever we can.
Have a lovely day,
Black Mango Team
The headboard is exactly what I was…
The headboard is exactly what I was after, it looks exactly like it does on the site and was delivered within 2 days
2019年7月2日
自発的なレビュー
Black Mango からの回答
Hi Mariam,
Thank you for your review, it is so great to know that know that you have chosen the perfect piece for your home, arriving super quick ready to set up and look glorious!
Please sing out if we can ever assist again,
Black Mango Team
Experienced no issues with online…
Experienced no issues with online ordering. Was even able to go on a fortnightly repayment plan. Product arrived earlier than I expected with no issues.
2019年7月1日
自発的なレビュー
Fantastic customer service and very…
Fantastic customer service and very fast delivery.
2019年7月1日
自発的なレビュー
Great Service
Great service not too long on waiting time and I sm do happy with my rug and lamp looks beautiful in my dining room. This is the second time using Black Mango. Love
2019年6月30日
自発的なレビュー
The ottoman I ordered was delivered…
The ottoman I ordered was delivered quickly. The driver even brought it into my apartment, as I had injured my back. So I thank him for that.
2019年6月29日
自発的なレビュー
Pineapple Lamps
Very easy site to navigate. I love my pineapple lamps. Such great quality and a very reasonable price.
2019年6月29日
自発的なレビュー
Excellent service
Excellent service, however, never received the fabric colour swatches that I requested over the phone. My purchase was delivered within two days of ordering so very prompt and professional.
2019年6月27日
自発的なレビュー
Fast and Easy transaction & delivery
Fast and Easy transaction & delivery - pleasure to deal with
2019年6月27日
自発的なレビュー
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