The pocket knife I purchased had a weak detent. Since it was a $300 knife, I felt like I shouldn't have to take it apart and adjust it myself. Not to mention not being able to return it if I sc... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Blade HQ has always had top tier customer service. Been on a knife buying kick lately, got a bad Böker AK74 and had no trouble with getting help and then an exchange. Highly recommend purchasing... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
The customer service is as good as it gets. If you have an issue or just change your mind, they are great about it. I've become a serious repeat buyer- because they have the inventory and they go an... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
What made my experience great today was (and always has been) the support from BHQ. Shout out to Kim who squared me away. As a retired Army veteran and knife fiend, the people at BHQ are even more inc... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
ããŸããŸãªå€éšãœãŒã¹ããæäŸãããæ å ±
Shop hundreds of quality knives from top brands that include Spyderco and Benchmade. Free shipping on orders over $99!
é£çµ¡å
East 1000 South 400, 84043, Lehi, ç±³åœ
- bladehq.com
4.6
åªè¯
749件ã®ã¬ãã¥ãŒ
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž1é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Cloey E was Great
Cloey E.made my experience great! She was efficient, prompt and courteous.
2026幎4æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for the kind words!
Weâre so glad Cloey made your experience a great one with her efficiency, promptness, and courtesy. Weâll be sure to pass this along to her!
We truly appreciate your support ~Tiffany
Appreciate the acknowledgment
Appreciate the acknowledgment - so frustrating when website software that was formerly smooth suddenly becomes glitchy and placing an order becomes a gauntlet. I have to remind myself that online shopping will never be perfect and helplines exist for a reason.
2026幎4æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
We really appreciate you sharing thisâand your patience.
We completely understand how frustrating it can be when something that used to work smoothly suddenly doesnât. Thatâs never the experience we want for you. Weâre always working to improve the site, and feedback like this helps more than you know.
Weâre glad our team could step in and help when needed. Thanks again for sticking with usâwe truly appreciate your support! ~Tiffany
The person who was helping me is Jen n
The person who was helping me is Jen n. She was super helpful and kept me in the loop of everything thet was happening with my missing order so thanks again Jen. N
2026幎4æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for sharing your experience!
Weâre so glad Jen N. was able to keep you informed and take great care of you throughout the process. That kind of communication really matters, especially with a missing order.
Weâll be sure to pass along your kind wordsâthanks again for your support! ~Tiffany
Returned pocket knife due to weak detent
The pocket knife I purchased had a weak detent. Since it was a $300 knife, I felt like I shouldn't have to take it apart and adjust it myself. Not to mention not being able to return it if I scratched or messed up the knife in the process.
So, I requested to return it. BHQ promptly authorized a return and a return shipment label. As soon as they received it, they emailed that my refund was being processed.
The return experience was as stress free as possible. Awesome!
2026幎4æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you so much for the thoughtful feedback!
Weâre glad to hear weâve been able to meet your expectationsâespecially when it comes to fit and finish, which we know can be a big deal. Itâs great to know our returns process, shipping speed, and customer support have all made a positive impact.
We truly appreciate your support and are honored to be your go-to retailer! ~Tiffany
5 star customer service & inventory
The customer service is as good as it gets. If you have an issue or just change your mind, they are great about it. I've become a serious repeat buyer- because they have the inventory and they go an extra mile to accommodate. I'm a serious collector, and they are the #1 place I buy from now.
2026幎4æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you so much for your kind words and continued support! Weâre thrilled to hear that your experiences with our customer service and inventory have kept you coming back. It means a lot to us to be your go-to place as a serious collector. Weâre always happy to go the extra mile and make sure youâre taken care of. Looking forward to helping you grow your collection even more! ~Tiffany
Cloey E
Cloey E, was great to work with a made the process easy.
2026幎4æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for your kind words! Weâre so glad to hear that Cloey E made the process easy and was great to work with. Weâll be sure to pass along your feedbackâsheâll really appreciate it! ~Tiffany
Great customer service
Great customer service. Keep up the good work. Awesome company!
2026幎4æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for the awesome feedback!
Weâre glad you had a great experience with our customer service. Weâll keep working hard to deliver that same level every time. We truly appreciate your support! ~Tiffany
Return/Sale Price
I had a question concerning a return, and wanted to know if I could still get the sale price on another knife, and she said yes. Alyssa T. is the greatest!
2026幎4æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for the great feedback!
Weâre so glad Alyssa T. was able to help and make sure you could still take advantage of the sale priceâthatâs a win! Weâll be sure to pass along your kind words to her.
We truly appreciate your support! ~Tiffany
SO GLAD I FOUND BHQ (Kim's the best!))
What made my experience great today was (and always has been) the support from BHQ. Shout out to Kim who squared me away. As a retired Army veteran and knife fiend, the people at BHQ are even more incredible than the knives I get. If you ever doubt purchasing here instead of the go to you may have, stop yourself. BLUF, trust them!
2026幎4æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for the incredible reviewâand for your service, we truly appreciate it.
Weâre glad to hear Kim took such great care of you and continues to deliver the kind of support you can count on. Earning that level of trust means a lot to us, and weâre honored to be your go-to.
Enjoy the knives, and weâll always be here when you need us! ~Tiffany
Blade HQ ããã®åç
Love to hear it!
Smooth and awesome is exactly what you want. Enjoy it, and thanks for sharing! ~Tiffany
Blade HQ has awesome customer service.
Blade HQ has always had top tier customer service. Been on a knife buying kick lately, got a bad Böker AK74 and had no trouble with getting help and then an exchange.
Highly recommend purchasing through BHQ especially for new buyers that may be concerned with spending $$$ on blades people didn't know could cost so much. ð
BHQ definitely brings peace of mind with the purchase and their willingness to be real cool and helpful with the customers.
2026幎3æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for the awesome review!
Weâre glad we could help get things sorted with the Böker AK74 and make the exchange process easy. That peace of mind is exactly what we want every customer to haveâespecially when jumping into higher-end knives.
We really appreciate the recommendation and your support. Enjoy the knife kick! ~Tiffany
Horrible customer service
Horrible customer service. Claimed they canceled my order yet I received a tracking number minutes after inquiring about cancelation. I want my item or I want a refund. Mrs.Dallas is not very helpful at all.
2026幎3æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Weâre so very sorry to hear about this!
We did reach out to request additional information so we could look into this further, but we havenât received a response back just yet. We definitely want to help get this resolvedâwhether that means making sure you receive your item or issuing a refund.
Please reach out to us at info@bladehq.com
with your order details so we can take care of this for you as quickly as possible. ~Tiffany
Untrustworthy merchants
The received product had some defects, so a return was processed. However, my $25 fee was deducted. The website's return policy clearly states that returns are free of charge, which is very disappointing and frustrating. I will never purchase any products from this company again. A company without credit.
2026幎3æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Weâre sorry to hear about your experience and understand how frustrating this situation must be.
We did reach out to request additional information so we could look into this further, but we havenât received a response back just yet. We definitely want to help get this resolvedâwhether that means making sure you receive your item or issuing a refund.
Please reach out to us at info@bladehq.com
with your order details so we can take care of this for you as quickly as possible. ~Tiffany
Excellent service processing a return
Had to return a folding knife that was not functioning properly. BHQ approved the return request and provided a return email within a few hours of the request being submitted, and the refund was issued within a day of the return being received. Excellent service all around.
2026幎3æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Exactly! That reply is clear, professional, and lets the customer know their experience is appreciated while highlighting the seamless service. It works perfectly as a response. ~Tiffany
Very prompt
Very prompt, friendly customer service! Even on a weekend. Highly recommend!
2026幎3æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for the great feedback! Weâre glad to hear our team was prompt and friendlyâeven over the weekend. We truly appreciate the recommendation and your support! ~Tiffany
Great company to buy knives
Great company. Excellent customer service.
2026幎3æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for the kind words! Weâre glad you had a great experience with our customer service. We truly appreciate your support and look forward to helping you again! ~Tiffany
BladeHQ shipped my item quickly andâŠ
BladeHQ shipped my item quickly and also the customer service team was quick to respond, helpful, and friendly
2026幎2æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for the great feedback! Weâre glad to hear your order shipped quickly and that our team was responsive, helpful, and friendly. We truly appreciate your support and look forward to helping you again! ~Tiffany
Seamless return
Seamless return, love buying from you guys. Bummed that one didnât work out for me.
2026幎3æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for the kind words!
Weâre glad the return process was seamless, even if the knife wasnât quite the right fit. That happens sometimes, and weâre always here to help you find the one that is.
We appreciate your support and look forward to helping with the next one! ~Tiffany
got it fast no mess ups good job thanks
2026幎3æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for the feedback!
Weâre glad everything arrived quickly and without any issuesâthatâs exactly what we aim for. We appreciate your support! ~Tiffany
The knife I got was an otf that brokeâŠ
The knife I got was an otf that broke on the 1st fire but they gave me a refund and even let me keep the knife so I didn't have to go through the hassle of returning it . Very impressed thank you I will be a return customer
2026幎3æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Blade HQ ããã®åç
Thank you for sharing!
Weâre glad we could make the situation easy with a refund while letting you keep the knife. We appreciate your understanding and look forward to having you back as a returning customer! ~Tiffany
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã