Blindscreen レビュー 

54
•
TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

WOW! What an impact the fly screen and blackout blinds made in my sons attic room which has two Velux roof windows…he is a gamer and he now has total blackout a gaming experience on another level.... もっと見る

5つ星のうち5の評価

The blinds are a perfect fit, from initial contact with Nathan at order to fitting by Tom the services provided were excellent. The blinds are excellent quality, fitting was efficient with a time sl... もっと見る

5つ星のうち1の評価

Avoid. Appalling customer service and very expensive product. Blinds very delayed installation and first ones had to be sent back pre-installation as faulty, second set we were told were faulty on unp... もっと見る

企業が回答しました

5つ星のうち5の評価

Initial contact took a while .. then from initial visit/ quote survey it was plain sailing !! No issues what so ever ! Professional fitting of the blinds no mess left then after few days needed very... もっと見る

4.1

ほぼ満足

TrustScore 5段階評価の4

54件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.1

すべてのレビュー

(54)

過去12か月のレビュー数: 13件

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5つ星のうち5の評価

Fantastic customer service

Called the customer service line to get some information about a part and to see if I could obtain one (Not faulty, just needed an extra one). I received absolutely brilliant service from Paul, who asked me to send over my details and said they would get the part dispatched to me. Fantastic customer service from start to finish. I would highly recommend this company for their excellent after-sales service

2026年8月14日
自発的なレビュー
5つ星のうち5の評価

The whole process from showing me the…

The whole process from showing me the products, advising me what would work best for me to fitting was exceptional! Best product and service I’ve had in a long time!

2026年8月5日
自発的なレビュー
Blindscreen ロゴ

Blindscreen からの回答

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience from the initial product advice right through to the installation. Our team works hard to ensure every customer receives the right solution along with first-class service, so it’s fantastic to know we exceeded your expectations.

We really appreciate you taking the time to share your feedback, and we hope you enjoy your new Blind Screen for many years to come. Thank you again for choosing us!

5つ星のうち5の評価

Blackout blinds with insect mesh

Blackout blinds with insect mesh, Fab product

2026年8月3日
自発的なレビュー
Blindscreen ロゴ

Blindscreen からの回答

Thank you for your great review! We’re so pleased to hear you’re happy with your blackout blind and insect mesh. It’s fantastic to know you’re enjoying the product, and we really appreciate you taking the time to share your feedback. Thank you for choosing Blind Screen!

5つ星のうち5の評価

Tom did the fitting of a fly screen to…

Tom did the fitting of a fly screen to our back door . Excellent service although only guaranteed for a year as it’s an outside fitting but it should be ok . So far so good . Thank you Tom.

2026年7月13日
自発的なレビュー
Blindscreen ロゴ

Blindscreen からの回答

Thank you for taking the time to leave us a review! We’re delighted to hear that Tom provided excellent service and that you’re pleased with your new fly screen. We’ll be sure to pass your kind comments on to him.

As you mentioned, externally fitted products come with a one-year guarantee due to their exposure to the elements, but with normal use and care, we’re confident you’ll enjoy many years of reliable performance. Thank you again for choosing Blind Screen, and we hope you continue to enjoy your fly screen!

5つ星のうち5の評価

Ordered some 02 double track duals for…

Ordered some 02 double track duals for my property. Absolutely amazed with the amount of heat the kept out during the recent hot spell and also the reduction in heating this winter

2026年5月15日
自発的なレビュー
Blindscreen ロゴ

Blindscreen からの回答

Thank you so much for your kind comment, so glad you’re happy

5つ星のうち5の評価

The blinds are a perfect fit

The blinds are a perfect fit, from initial contact with Nathan at order to fitting by Tom the services provided were excellent. The blinds are excellent quality, fitting was efficient with a time slot given and no deviation from this.
‘One thing missing sadly Tom couldn’t bring the sun so we could fully test on the day 😁’
Thanks to all the team for their efforts.

2026年5月15日
自発的なレビュー
5つ星のうち1の評価

Avoid.

Avoid. Appalling customer service and very expensive product. Blinds very delayed installation and first ones had to be sent back pre-installation as faulty, second set we were told were faulty on unpacking, then that the fitter could sort it which he said he had. They look great closed but stiff to open and running cables clearly twisted. Found customer service rude and unhelpful, then entirely unresponsive. Was told it wasn’t the blinds it was the way we were opening them that was causing the issue, then that there was an issue but would damage the walls around the blinds to repair.

2026年3月18日
自発的なレビュー
Blindscreen ロゴ

Blindscreen からの回答

We are very sorry to hear that you feel this way and apologise for any frustration caused during the process.

Unfortunately, from time to time, manufacturing issues can occur, as with any product, and there can occasionally be an element of human error during production. However, as soon as the issue was brought to our attention, a replacement was arranged immediately in order to resolve the matter as quickly as possible.

Having reviewed our records, we can see that all emails, phone calls, and appointments were responded to and handled promptly throughout. We always aim to provide the highest level of customer service possible and did everything we could to resolve the issue efficiently and professionally.

We genuinely appreciate your feedback and are sorry that your experience did not meet expectations.

5つ星のうち3の評価

Not the best experience for me

Not the best experience for me. The installation team took photos and videos of my home without prior approval, and the content was used on social media without my permission.

The blind is not the best fit and is very stiff to open and close. Some of the screws around the frame appear to have been over-tightened, and the trim between the frame and the wall is not finished particularly well. They also did not vacuum up the mess they made.

For a bespoke service that cost over £700 for a single door, it has been disappointing, to be honest.

That said, a relative of mine used the same company and recommended them to me. Their blind screen works smoothly and they were very happy with the service, so perhaps it was just unfortunate luck with the installation team I had that were more interested in getting the socials!

2026年2月10日
自発的なレビュー
5つ星のうち4の評価

Perfect Blackout Blinds & Excellent Service from Bill”

We’re absolutely thrilled with our new blinds—they’re amazing and give perfect blackout exactly as promised. Bill was a fantastic representative who really looked after us from start to finish and made sure we were completely happy. He brought a range of samples so we could choose the perfect option for our home, and the whole process was quick and easy.

Since having them installed, we’ve noticed a huge improvement in our sleep quality. As an added bonus, the house also stays warmer at night when the blinds are closed thanks to their thermal properties. We couldn’t be happier and would highly recommend!

2026年2月12日
自発的なレビュー
5つ星のうち1の評価

Title: Avoid – Unprofessional and Rude Small Business

I had a terrible experience with Blind Screens in Derby. They took my deposit and held it for over a month without confirming an installation date. When I chased for an update, they abruptly cancelled my order and refunded me, even though I asked them not to. The manager was rude and defensive, which was shocking from a small, family-run business.

I’ve posted several reviews to warn others, but they keep trying to take them down, clearly worried about the reputational damage. People deserve to know the truth before handing over their money.

⚠️ Buyers beware – extremely unprofessional.

2025年8月14日
自発的なレビュー
5つ星のうち1の評価

After seeing adverts on Facebook and…

After seeing adverts on Facebook and recently moving house I decided to enquire for a blind with fly screen for our balcony door. We booked an appointment and the salesman showed us the product, colours etc. we were very impressed and although the cost was a fair bit more than I would have liked to pay we went ahead with the order. The salesman had measured up and had agreed to cut away the laminate floor to allow for the blind to be fixed on the floor. ( we haven’t yet decorated the bedroom the floor would be changed in the future anyway) We were told that someone else would come out to remeasure to double check the measurements. After this appointment we were given an install date. Upon installation the fitter arrived and informed us that they were not willing to cut away the floor as originally agreed and that the measure of the blind was incorrect anyway so he would remeasure again and someone from head office would be in touch. I received a call a few days later saying that they would reorder the blind but were no longer willing to cut away the floor and the salesman should never had suggested that was something they would do, he said to think about what we wanted to do and he’d call me back the following day. I received no call back so called them, I spoke to a man in the office who said he was aware of the situation and if I were to move forward, they would be happy to re measure again. I pointed out that it had been measured twice before and that their measure was still incorrect so was not happy with the service they had offered at this stage. I would have been happy to have cut the floor away myself had this not been pre agreed and the man in the office wasn’t so rude. I suggested a discount on the price for the inconvenience but was told that they were not willing to do anything other than refund my money. I cancelled on principle and did receive my refund within a few days. After reading other reviews since, it would appear that we have dodged a bullet with the blinds appearing to be poor quality and issues being ignored.

2025年9月20日
自発的なレビュー
5つ星のうち5の評価

WOW What an impact

WOW! What an impact the fly screen and blackout blinds made in my sons attic room which has two Velux roof windows…he is a gamer and he now has total blackout a gaming experience on another level.
Great quality frame and blinds material. On initial first visit i was showed a variety of frame types and screen material in different colours on all budgets.
Good friendly service from both fitters and no mess left.

2025年8月6日
自発的なレビュー
5つ星のうち1の評価

Avoid blindscreen

Avoid blindscreen! Awful experience with blindscreen and local installer. The first install seemed to go smoothly even though the installer decided on our behalf that we wanted a door threshold for our window blind screen (they clearly ordered it in error but weren't prepare to swallow the cost of that mistake), however the screen deteriorated over a few days with multiple cracks in the stitching. The installer came back out, ordered a new screen and then installed this screen in a appauling manner, damaging the window reveal and surrounding paint work. They had clearly either incorrectly measured the reveal or it was installed poorly. After the installer refused to come and rectify the issue (even though they kept promising they would) I got in touch with blindscreen who denied there being an issue with the screen or install. I was in touch with them for several weeks where they eventually gave up and decided to make threatening remarks to me in relation to leaving negative feedback.

2025年5月1日
自発的なレビュー
5つ星のうち1の評価

Appalling customer service, warranty not worth paper it is written on

We chose Blind screen as a local company from Derby. Initial installation was good however after around a couple of months the fly screen wouldn’t bounce back into place, so we placed a warranty claim. Blind screen came out and said it was a manufacturing default and we had a phone call saying would be replaced, but this would be a few weeks away. Then chased up replacement after 6 weeks as we hadn’t heard anything and told it was our fault the blind had broke as we hadn’t used it properly and we could have replaced at our cost! Not sure how you can misuse a blind with a handle to open it!! Absolute joke of a company avoid at all costs and don’t waste your money.

2025年7月25日
自発的なレビュー
5つ星のうち5の評価

I had an outstanding experience with…

I had an outstanding experience with Chris from Team 3 North East Ltd Blindscreen. Right from the initial consultation, his professionalism and attention to detail were clear. He took precise measurements, provided a reasonable and transparent quote, and guided the process with clarity and efficiency.

The entire journey from planning to the final installation was seamless. The work was carried out meticulously, and the results are of exceptional quality. The blinds fit perfectly and look fantastic. Chris’s commitment to excellence and customer satisfaction is evident in every step.

I would highly recommend Team 3 North East Ltd Blindscreen to anyone seeking high-quality, reliable, and professional service. A truly flawless experience from start to finish.

2025年7月3日
自発的なレビュー

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