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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Hi, I paid for my Blindbox last Sunday, my money was taken but no order confirmation issued. You have not responded to any of my emails. I've been emailing and messaging since - I managed to ge... もっと見る

5つ星のうち2の評価

2 previous orders of the retro mystery box have been great and with speedy delivery. However my latest purchase didnt arrive for 2 weeks (the website explains it could take upto 10 days) then when I c... もっと見る

5つ星のうち5の評価

This is my son’s second mystery jersey box. He saves his pocket money just so he can purchase of blindeside box. Brilliant service and delivery! Great condition jersey from 2003! He will be o... もっと見る

5つ星のうち5の評価

I had some reservations if i would receive on time but ordered (for one of our grandsons Xmas present) 4 weeks before Xmas and was really pleased to receive his gift in plenty of time......bearing in... もっと見る

3.1

まあまあ

TrustScore 5段階評価の3

92件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(92)

過去12か月のレビュー数: 92件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Hit and Miss... customer service non existent

2 previous orders of the retro mystery box have been great and with speedy delivery. However my latest purchase didnt arrive for 2 weeks (the website explains it could take upto 10 days) then when I contacted them via email it took 4 days to reply despite the autoreply promising reply within 24 hours. The phone number rang out with no answer everytime I rang it. A replacment did get sent out 4 weeks after the initial order which earned the 2nd star.

2026年7月20日
自発的なレビュー
5つ星のうち1の評価

Extremely disappointing experience.

Extremely disappointing experience.
I placed an order at the end of May and waited almost three weeks for delivery, with very little communication throughout the process. When the shirt finally arrived, it had visible mud stains and appeared to have been previously worn.
This is particularly concerning given the statement on the company’s website that “all products are brand new, unworn and in original condition unless clearly stated otherwise.” The item I received was clearly not in the condition advertised.
I have contacted customer services requesting a full refund, but communication so far has been poor and responses have been slow or non-existent. As things stand, I am left with an item that is not as described and no confidence that the issue will be resolved promptly.
Sadly, I would avoid at all costs.

2026年6月16日
自発的なレビュー
5つ星のうち1の評価

Don’t bother

Don’t bother, unless you know you’ll be happy first time around. Trying to get a replacement or refund is like trying get get blood from a stone. 2 months waiting on a replacement, at least I get the occasional email seeming like they’re doing something. They’re not… disappointed really, loved my first couple of orders!

2026年6月11日
自発的なレビュー
5つ星のうち1の評価

Ordered two completely different sized…

Ordered two completely different sized shirts, came in one box??? Were both gifts, attempted to return, sent numerous emails, tried to call, received a reply to say they were going to send a returns label, nothing was sent. Absolutely disgraceful customer service, goods were not a 'blind' box - if you just want to buy a random rugby shirt then this is the company to deal with......unless you want to return it.

2026年5月21日
自発的なレビュー
5つ星のうち5の評価

We love Blindside!

Blindside box has been great from start to finish!
My son is a very big lad (5xl) and finding a mystery shirt box for him was proving difficult. Blindside’s vintage box was just the ticket!
He is an avid shirt collector, so it was great that I was able to leave a note about what we didn’t want. Another Saints shirt would have been a bit ridiculous 🤣
The price was great, the communication fantastic, didn’t take long for delivery and the shirt itself (Kiwi, circa 1996) in great condition and a perfect fit.
Thank you, Blindside. We will definitely be using you again!

2026年5月27日
自発的なレビュー
5つ星のうち1の評価

Poor after sales and customer service

Poor after sales and customer service, incomplete order. And a very unhappy birthday boy!!
I ordered the bundle on the 30th April. The package came incomplete on the 7th May (minus the ball) The contact number doesn't get answered. My initial email was answered within 5 days with a promise of a ball being resent...... I'm still waiting for the ball. My 2nd email sent on the 18th May chasing the replacement ball has yet to be answered!!! Avoid this company at all cost.

2026年4月30日
自発的なレビュー
5つ星のうち1の評価

Awful service

Awful service. Ordered in Feb. Still received nothing. They replied to my Emilia’s at the beginning of the process, promising my order was on its way, and then later that there had been an error and they were being reshipped. However, they are now not replying to my emails asking for a refund as nothing has been received nearly two months later. AVOID USING THIS COMPANY‼️

2026年4月25日
自発的なレビュー
5つ星のうち1の評価

Avoid. Second hand shirts, delayed orders.

Despite advertised delivery time of 3-5 days I have today received one of two shirts that I ordered four weeks after order placed. The shirt I have received is clearly second hand. Faded label, no tags and signs of wear and tear. Delayed response replying to complaint.

2026年4月22日
自発的なレビュー
5つ星のうち5の評価

Great Quality Jerseys

It takes a while for my Jerseys to get to America, but they do every month and they are official jerseys of good quality. I understand that they have some mixed reviews & sometimes delayed customer service, but it's not easy to start a company from scratch & they have done right by me each and every time. Rugby Jerseys are super niche over here in America and I'm stoked every month when I receive mine. Easily the best deals in the world for the product that I receive & to be frank, the only other place to get rugbys of the quality is from New Zealand, which is more complicated shipping wise. Love the Jerseys and I believe in these guys - you should to. 🤹🏻‍♂️

2026年4月1日
自発的なレビュー
5つ星のうち1の評価

Avoid!

Edit: AVOID!

One shirt returned for a bigger size, 5 weeks no replacement and no contact via email. Still promoting on instagram, will have to try and get a refund from the bank as Blindbox don't seem to want to resolve!

Ordered two shirts, one for my son's birthday and a cheeky one for me! Both excellent, England and All blacks internationals, very pleasantly surprised! Will definitely be back for more!

2026年4月16日
自発的なレビュー

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