kxkshop レビュー 233

kxkshop からの回答

2026年4月10日

Thank you for your great feedback! We’re glad your designs were brought to life exactly as requested and that everything arrived on time. We truly appreciate your support!

kxkshop からの回答

2026年4月10日

We’re sorry to hear about the delay and understand your concerns, especially as you’re considering placing a larger order. This is not the experience we want you to have.
ven for blank items, production and processing may take some time, but we agree that you should have received clearer updates.
Please send us your order number at support@kxkshop.com
, and we will personally follow up on your order, check the status, and assist you right away. We’ll do our best to resolve this quickly and restore your confidence in us.

kxkshop からの回答

2026年4月2日

We’re truly sorry to hear that your orders have not arrived yet, especially with Easter approaching and these being gifts for your grandsons. We completely understand how disappointing and frustrating this must be.

Even for standard products, delays can occasionally occur during production or shipping, but this is certainly not the experience we want for you.

Please contact us at support@kxkshop.com
with your order details so we can urgently check the status of both shipments and provide a solution for you as quickly as possible.

Thank you for your patience — we will do our best to make this right.

kxkshop からの回答

2026年3月31日

Thank you for your feedback. We're glad to hear that you consistently enjoy the great quality of our jerseys! We truly appreciate your continued support and look forward to serving you again.

kxkshop からの回答

2026年3月23日

Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the amazing quality of the work. We truly appreciate your support and look forward to serving you again!

kxkshop からの回答

2026年3月23日

Thank you so much for your amazing feedback! We’re thrilled to hear that both jerseys fit perfectly and that you and your dog are ready for baseball season—that’s awesome! We’re glad you’re happy with the strong material and beautiful design, and it’s great to know your order arrived ahead of schedule. Your recommendation truly means a lot to us, and we look forward to serving you again!

kxkshop からの回答

2026年3月16日

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the stitching and that your order arrived within a reasonable time. Your support means a lot to us, and we truly appreciate your trust in our company. We look forward to creating more amazing pieces for you in the future!

kxkshop からの回答

2026年3月16日

We’re truly sorry to hear about your experience, and we sincerely apologize that the item you received did not match the description and that the delivery time was longer than expected.

We completely understand how frustrating it must have been to receive the baseball pants after such a long wait, especially when the stripe color was different from what was expected. This is certainly not the experience we want for our customers, particularly when the item was needed for the season.

Your feedback has been shared with our product and quality control teams so we can carefully review the color accuracy and product details to prevent similar issues in the future.

Please reach out to us at support@kxkshop.com
so we can assist you directly and work on a solution for you. We truly appreciate your feedback and the opportunity to make this right.

kxkshop からの回答

2026年3月16日

We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration and inconvenience this situation has caused.

We completely understand how disappointing it must have been not to receive your hockey jerseys in time for your tournament, especially after you were initially given an estimated delivery timeframe. We also regret that our communication did not meet your expectations and that you had to repeatedly reach out for updates. This is certainly not the experience we want our customers to have.

Occasionally, international shipments can be delayed due to customs inspections that are unfortunately beyond our direct control. However, we fully understand that clearer updates and better communication should have been provided throughout the process. Your feedback has been shared with our logistics and customer support teams so we can improve how we handle shipping updates and customer communication in situations like this.

We would truly like the opportunity to review your order and assist you with a proper solution. Please contact us at support@kxkshop.com
with your order details so we can look into this immediately and help resolve the issue for you.

We genuinely appreciate your feedback and hope to have the chance to make this right.

kxkshop からの回答

2026年3月16日

We’re truly sorry to hear about your experience, and we sincerely apologize that the hat you received was much smaller than expected.

We completely understand how frustrating and disappointing this must have been, especially if the item does not fit even a child. This is certainly not the standard we aim to deliver to our customers. Your feedback has been shared with our product and quality control teams so we can review the sizing and product details to prevent similar issues in the future.

Please reach out to us at support@kxkshop.com
so we can assist you directly and work on a solution for you. We truly appreciate your feedback and the opportunity to make this right.

kxkshop からの回答

2026年3月10日

Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved the quality and designs, and that everything turned out even better than expected. That’s exactly what we strive for! We truly appreciate your support and look forward to working with you again in the future.

kxkshop からの回答

2026年3月10日

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the wide range of choices and found the customization and file upload process easy to use. It’s also great to know that our communication, materials, and production met your expectations. We truly appreciate your support and look forward to creating more custom products for you in the future!

kxkshop からの回答

2026年3月10日

Thank you for your feedback — we truly appreciate you sharing your experience. We’re very sorry to hear that the shipping time for this order was longer than expected. We completely understand how important timely delivery is, especially for team orders. Your feedback is very valuable to us, and we will continue working to improve our processing and shipping times. We sincerely hope to have the opportunity to serve your team again in the future.

kxkshop からの回答

2026年3月10日

Thank you for bringing this to our attention, and we sincerely apologize for this mistake. We completely understand why this would be upsetting.

Please be assured that there was absolutely no intention to show any disrespect to your country. This was an unfortunate production error on our side, and we truly regret that it happened — especially more than once.

Could you please send us a clear photo of the jersey showing the flag placement? Once we review it, we will immediately work with you to find the best solution and make this right.

We value all of our customers and respect every country and team we work with. Thank you for giving us the opportunity to correct this issue, and we look forward to resolving it for you as quickly as possible.

kxkshop からの回答

2026年3月10日

Thank you for your feedback. We’re very sorry to hear that the shipping felt slow and that the delivery experience did not meet your expectations.

Once an order is completed, we always arrange production and shipment as quickly as possible, and we also provide tracking updates so customers can follow the delivery progress. However, international shipping times can sometimes vary depending on logistics and local delivery conditions.

Your feedback is very important to us, and we will continue working to improve both our processing and shipping times. We truly appreciate your patience and hope to provide you with a better experience on your next order.

kxkshop からの回答

2026年3月9日

Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the work. Your support means a lot to us, and we look forward to creating more great pieces for you again soon!

kxkshop からの回答

2026年3月9日

Thank you so much for your feedback and continued support! We’re thrilled to hear that you’re always happy with the product quality. We truly appreciate your understanding regarding the shipping time, and we’re always working with our partners to improve the overall experience whenever possible. Your support means a lot to us, and we look forward to creating more great pieces for you again soon!

kxkshop からの回答

2026年2月10日

We’re very sorry to hear that you haven’t received your order. This is certainly not the experience we want for our customers, and we understand how frustrating this situation can be.

Please contact us at support@kxkshop.com
with your order number so our team can investigate the shipment immediately and assist you with a resolution. We appreciate your patience and the opportunity to make this right.