Ida and Pina were very helpful and patient in helping us make our decision. We’re very satisfied with our purchase. Thanks
企業が回答しました
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Blinds installed. But got them repaired twice for free. Third time broke now. Faulty installations. Now they are saying no fixing is free. Have to pay 170 dollars just for technician to come and see... もっと見る
企業が回答しました
From the moment I entered the store and was greeted by Pina, the entire process that followed was absolutely seamless. She asked the right questions, showed me options and samples and before I knew it... もっと見る
企業が回答しました
The ladies are very knowledgeable about the products and measuring and installation. Very friendly staff that make you feel like you're all sitting in your living room
企業が回答しました
企業情報
当該企業による記述
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
連絡先
31 COLOSSUS DRIVE, L4L 9K4, WOODBRIDGE, ON, カナダ
- 9058513234
4.3
優良
56件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ida and Pina were very helpful and…
Ida and Pina were very helpful and patient in helping us make our decision. We’re very satisfied with our purchase. Thanks
2026年5月21日
Blinds To Go - WOODBRIDGE からの回答
Hi Joe,
Thank you! We’re so glad Ida and Pina were able to help you out and make the process smooth. Enjoy your new purchase we're sure you made a great choice!
Blinds To Go
Blinds installed
Blinds installed. But got them repaired twice for free. Third time broke now. Faulty installations. Now they are saying no fixing is free. Have to pay 170 dollars just for technician to come and see and pay out of pocket to fix. Don’t get fooled by lifetime warranty
2025年5月11日
自発的なレビュー
Blinds To Go - WOODBRIDGE からの回答
Hi Shilpa, we are sorry to hear about this issue you have had with the blinds. Your blinds will always be repaired free of charge under the warranty. As a courtesy, BTG paid for an installer to come pick up /drop off the blinds the first time(s); however, this service is not included in the warranty normally. If you could update your review/information so we have an order number and way to contact you we would appreciate it so we can look into this more and see what we can do to help!
Blinds To Go - WOODBRIDGE からの回答
Thanks so much for the great review, Jose!
The blinds were installed with…
The blinds were installed with precision and very professionally done. Thanks! They look great!
2026年3月12日
Blinds To Go - WOODBRIDGE からの回答
Hi Belinda,
Thank you so much for your wonderful review! We are thrilled to hear that you are pleased with the precision and professionalism of the installation. Your satisfaction is our top priority, and your feedback truly means a lot to us.
The designer and installer were great!
The designer and installer were efficient and personable. Appointment times were kept and courtesy calls were appreciated.
2026年2月24日
Blinds To Go - WOODBRIDGE からの回答
We're so glad the designer and installer were efficient and personable! We appreciate that appointment times were kept and you enjoyed the courtesy calls.
WOW!
From the moment I entered the store and was greeted by Pina, the entire process that followed was absolutely seamless. She asked the right questions, showed me options and samples and before I knew it I had a plan and couldn't wait for the samples to arrive in the mail! From there, after I made my choice my window and door coverings were custom made in no time! Mark came to install them and was so efficient, and neat and took any garbage/recycling with him. From Pina to Ida to Mark, the entire team was great to work with and would definitely go back there again!
2026年2月9日
Blinds To Go - WOODBRIDGE からの回答
Hi Misty, Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!
Great selection of blinds
Great selection of blinds, at a reasonable price and excellent quality. The customer service there was also exceptional. Highly recommend.
2026年1月29日
Blinds To Go - WOODBRIDGE からの回答
We appreciate you taking the time to share your experience. We're happy to hear that you found a great selection of blinds at a reasonable price. It's great to know you were pleased with our customer service!
First class experience
First class experience. Friendly, professional, knowledgeable. Good price; great quality.
2026年1月16日
Blinds To Go - WOODBRIDGE からの回答
We're happy you had a first-class experience. It's great to know our team was friendly, professional, and knowledgeable. Thank you for the positive feedback!
Outstanding design, manufacture, and service
The cordless aluminum blinds are superbly designed and manufactured. Customer service was excellent, and the shipping was swifter than expected.
2026年1月2日
Blinds To Go - WOODBRIDGE からの回答
We're happy to hear that you are satisfied with the design and manufacture of our cordless aluminum blinds. We appreciate your kind words regarding our customer service and swift shipping.
Very experienced salespersons
Very experienced salespersons
I’ve been going to Blinds to Go for years and have always had great experiences.
2025年11月22日
Blinds To Go - WOODBRIDGE からの回答
We're glad you enjoyed your experiences over the years. It's great to know our salespersons' expertise has consistently met your needs. Thanks for your feedback!
Service was excellent
Service was excellent. Product is exactly what we needed. Easy to install.
2025年11月28日
Blinds To Go - WOODBRIDGE からの回答
We're happy to hear that our service and product met your needs, and the installation was easy. Thank you for your positive feedback!
Extremely helpful
The ladies are very knowledgeable about the products and measuring and installation. Very friendly staff that make you feel like you're all sitting in your living room
2025年12月1日
Blinds To Go - WOODBRIDGE からの回答
We're happy to hear that our team's knowledge and friendly service made you feel comfortable. Thank you for your positive feedback; we appreciate it greatly!
I had a mostly positive experience with…
I had a mostly positive experience with Blinds To Go. Pina, the sales rep in Woodbridge was fantastic—friendly, knowledgeable, and very helpful. I loved the wide selection of options, felt the pricing was a good value, and most of the blinds for my five rooms arrived and were installed quickly and look great.
Unfortunately, the bathroom blind was sized incorrectly, and resolving this has taken far longer than expected. While the sales and service teams have been very courteous and responsive, the blind has now been made incorrectly twice. This has required multiple appointments and long wait times, and I am still without the correct blind. At this point, the ongoing delays and repeated errors have been quite frustrating.
Given that the blind has been wrong twice and the extended wait to correct it, I do feel some form of compensation would be appropriate. That said, the other blinds were great, and the staff has been wonderful to work with overall.
2026年1月14日
Blinds To Go - WOODBRIDGE からの回答
Hi Lindsay,
Thank you so much for taking the time to share your detailed feedback. I’m really glad to hear that overall you had a positive experience and that Pina in our Woodbridge location was fantastic to work with I’ll be sure to pass along your kind words to her.
I’m very sorry for the inconvenience and frustration you experienced with the bathroom blind along the way. Even though the issue has now been resolved, having it made incorrectly twice and waiting longer than expected is understandably disappointing and not the experience we want for our customers.
I wanted to let you know that I’m currently discussing this with Pina, and we’ll be getting back to you tomorrow regarding compensation. Our goal is to ensure you feel properly taken care of after everything you went through.
Thank you again for your patience and for choosing Blinds To Go. We truly appreciate your business and the opportunity to make things right.
Blinds To Go - WOODBRIDGE からの回答
Thank you so much!
Blinds To Go - WOODBRIDGE からの回答
We are so glad you had a positive experience. Thank you for letting us know; we appreciate your feedback a lot.
SERVICE WAS IMPECCABLE
SERVICE WAS IMPECCABLE. EVERYONE WAS FRIENDLY. WELL DONE
SPECIAL THANKS TO PINA
2026年1月14日
Blinds To Go - WOODBRIDGE からの回答
Thank you so much! We appreciate you taking the time to provide us with this great review!
Blinds To Go - WOODBRIDGE からの回答
We’re truly sorry to hear about your bad experience, especially involving our store manager. That’s not the impression or level of care we want to provide, and we take this very seriously. We were able to locate your order and would really like the opportunity to make things right. At the moment, Verizon is experiencing an outage, so we’re unable to reach you by phone, but we’ve just sent you an email directly to follow up and review everything together. Thank you for bringing this to our attention we appreciate your patience and hope to connect with you soon.
Perfect service from Ashour
We had a really great help from Ashour Elia to select the fabric we like, the type of the blinds for our needs. The blinds we got first time had a bit of deficiency, so Ashour ordered the new one with no charge. New blinds are perfect and we really enjoy them. Thank you very much!
2025年12月17日
Blinds To Go - WOODBRIDGE からの回答
We apoligize for the initial defect, but we are happy to know our team resolved this and you are satisfied!
Terrible Customer Support No Responses
The wrong size and style of blinds were delivered from the factory so one out of the three were installed + the bluetooth was also left out. Then when I tried to contact customer service AND the rep that sold me the package, I received no answers. After 3 attempts and emails, no answers. Luckily the installer was very diligent and connected me directly to someone who actually cared about customer service. The two of them arranged for the replacement. To this day, I received no communication from the people I've been emailing: Fred Capobianco and customer support. No apologies.
2025年12月22日
Blinds To Go - WOODBRIDGE からの回答
Thank you so much for sharing this, and I’m genuinely sorry for how frustrating and disappointing this experience has been. Receiving the wrong size and style blinds, missing the Bluetooth component, and then feeling ignored when you reached out for help is absolutely not okay. You deserved clear communication, follow-up, and a sincere apology much earlier.
I’m really glad the installer stepped up and helped connect you with someone who could move things forward but you shouldn’t have had to work that hard just to get support. We truly dropped the ball here, especially with the lack of response from the people you were trying to reach.
I did want to let you know that I tried calling you today because I’d really like to talk this through with you personally and make sure everything is handled the right way. I wasn’t able to reach you, but I’ll try again tomorrow.
Again, I’m very sorry for the silence and the frustration it caused. We appreciate you sharing this and giving us the chance to reconnect and make things right.
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