The people that work at the store made my experience great. They were helpful and knowledgeable about their product. Overall I was very satisfied with the whole experience of purchasing and also the i... もっと見る
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Simranjeet took time to show me how to use the product I ordered. He was patient and professional. The sales representative in the store was also very knowledgeable and helpful.
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Patricia Lynch and Ida Pellegrini were very helpful and very polite in explaining our needs. They come across in a very professional way without being pushy. My wife and I would have no problem in r... もっと見る
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From the moment I entered the store and was greeted by Pina, the entire process that followed was absolutely seamless. She asked the right questions, showed me options and samples and before I knew it... もっと見る
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企業情報
当該企業による記述
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
連絡先
31 COLOSSUS DRIVE, L4L 9K4, WOODBRIDGE, ON, カナダ
- 9058513234
4.4
優良
63件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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I had a mostly positive experience with…
I had a mostly positive experience with Blinds To Go. Pina, the sales rep in Woodbridge was fantastic—friendly, knowledgeable, and very helpful. I loved the wide selection of options, felt the pricing was a good value, and most of the blinds for my five rooms arrived and were installed quickly and look great.
Unfortunately, the bathroom blind was sized incorrectly, and resolving this has taken far longer than expected. While the sales and service teams have been very courteous and responsive, the blind has now been made incorrectly twice. This has required multiple appointments and long wait times, and I am still without the correct blind. At this point, the ongoing delays and repeated errors have been quite frustrating.
Given that the blind has been wrong twice and the extended wait to correct it, I do feel some form of compensation would be appropriate. That said, the other blinds were great, and the staff has been wonderful to work with overall.
2026年1月14日
Blinds To Go - WOODBRIDGE からの回答
Hi Lindsay,
Thank you so much for taking the time to share your detailed feedback. I’m really glad to hear that overall you had a positive experience and that Pina in our Woodbridge location was fantastic to work with I’ll be sure to pass along your kind words to her.
I’m very sorry for the inconvenience and frustration you experienced with the bathroom blind along the way. Even though the issue has now been resolved, having it made incorrectly twice and waiting longer than expected is understandably disappointing and not the experience we want for our customers.
I wanted to let you know that I’m currently discussing this with Pina, and we’ll be getting back to you tomorrow regarding compensation. Our goal is to ensure you feel properly taken care of after everything you went through.
Thank you again for your patience and for choosing Blinds To Go. We truly appreciate your business and the opportunity to make things right.
Blinds To Go - WOODBRIDGE からの回答
Thank you so much!
Blinds To Go - WOODBRIDGE からの回答
We are so glad you had a positive experience. Thank you for letting us know; we appreciate your feedback a lot.
SERVICE WAS IMPECCABLE
SERVICE WAS IMPECCABLE. EVERYONE WAS FRIENDLY. WELL DONE
SPECIAL THANKS TO PINA
2026年1月14日
Blinds To Go - WOODBRIDGE からの回答
Thank you so much! We appreciate you taking the time to provide us with this great review!
Blinds To Go - WOODBRIDGE からの回答
We’re truly sorry to hear about your bad experience, especially involving our store manager. That’s not the impression or level of care we want to provide, and we take this very seriously. We were able to locate your order and would really like the opportunity to make things right. At the moment, Verizon is experiencing an outage, so we’re unable to reach you by phone, but we’ve just sent you an email directly to follow up and review everything together. Thank you for bringing this to our attention we appreciate your patience and hope to connect with you soon.
Perfect service from Ashour
We had a really great help from Ashour Elia to select the fabric we like, the type of the blinds for our needs. The blinds we got first time had a bit of deficiency, so Ashour ordered the new one with no charge. New blinds are perfect and we really enjoy them. Thank you very much!
2025年12月17日
Blinds To Go - WOODBRIDGE からの回答
We apoligize for the initial defect, but we are happy to know our team resolved this and you are satisfied!
Terrible Customer Support No Responses
The wrong size and style of blinds were delivered from the factory so one out of the three were installed + the bluetooth was also left out. Then when I tried to contact customer service AND the rep that sold me the package, I received no answers. After 3 attempts and emails, no answers. Luckily the installer was very diligent and connected me directly to someone who actually cared about customer service. The two of them arranged for the replacement. To this day, I received no communication from the people I've been emailing: Fred Capobianco and customer support. No apologies.
2025年12月22日
Blinds To Go - WOODBRIDGE からの回答
Thank you so much for sharing this, and I’m genuinely sorry for how frustrating and disappointing this experience has been. Receiving the wrong size and style blinds, missing the Bluetooth component, and then feeling ignored when you reached out for help is absolutely not okay. You deserved clear communication, follow-up, and a sincere apology much earlier.
I’m really glad the installer stepped up and helped connect you with someone who could move things forward but you shouldn’t have had to work that hard just to get support. We truly dropped the ball here, especially with the lack of response from the people you were trying to reach.
I did want to let you know that I tried calling you today because I’d really like to talk this through with you personally and make sure everything is handled the right way. I wasn’t able to reach you, but I’ll try again tomorrow.
Again, I’m very sorry for the silence and the frustration it caused. We appreciate you sharing this and giving us the chance to reconnect and make things right.
Great customer service from our sales…
Great customer service from our sales person Ashour. Persons doing the in home measurements and installation were professional.
2025年11月2日
Blinds To Go - WOODBRIDGE からの回答
We're happy to hear that our team provided you with great service! We appreciate your positive feedback regarding the professionalism of our staff.
Seamless service and installation.
2025年12月1日
Blinds To Go - WOODBRIDGE からの回答
We're happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it.
Pina (Woodbridge store) is the best…
Pina (Woodbridge store) is the best sales lady a blinds store can have, this is the second time I have purchased blinds from her.. She is so patient and listens.. and she really saw my vision and understood my needs. She was diligent to keep track of my order and update me; and when we had a small manufacturing hiccup; she made every effort to fix it and not only did she have it fixed as initially they would have been installed about a week and a half before Christmas approximately; and even with the hiccup they were installed 2 days before Christmas. Paul was another big player and honestly such a blessing to have on blinds to go staff as an installer. He was so diligent and did such a great job, his willingness to come in the evening 2 days before Christmas was just so beautiful and kind of him. Plus he did a great job. Between Pina and Paul, my Blinds to go experience this time around was the best it’s ever been.
2025年12月23日
Blinds To Go - WOODBRIDGE からの回答
Thank you so much for this wonderful review! We appreciate all your kind words and compliments! We are happy to continue to service your needs and we are so happy to have such great associates to represent us!
Great people
Great people, great service, friendly staff at the Woodbridge store. They do not pressure you at all
It’s a pleasure to buy from them
2025年11月20日
Blinds To Go - WOODBRIDGE からの回答
This is wonderful to hear! Thank you for the great review!
Pina was amazing from the selection…
Pina was amazing from the selection process to delivery of the blinds. Even when there was an issue with one of the blinds, she handled it in a professional and friendly manner.
Well done!
2026年1月13日
Blinds To Go - WOODBRIDGE からの回答
Thank you so much for these kind words! We apologize for any issues that arose, but we are happy to hear that Pina was able assist!
Blind installation
Ashour was extremely helpful in scheduling installer to remove blinds to have the factory motorize them then schedule reinstallation in a timely manner. Great customer service and support. Thanks
2026年1月9日
Blinds To Go - WOODBRIDGE からの回答
We are so glad we were able to assist and that you are pleased with your experience!
Honestly these blackout blinds pulley…
Honestly these blackout blinds pulley system sucks. Its been so annoying.
2025年12月12日
Blinds To Go - WOODBRIDGE からの回答
Hi Jason, we are very sorry to hear about this experience with the blinds you are having. We are looking into your order and someone will be contacting you shortly to see how we can help to rectify this and ensure your blinds are functioning properly.
They were very professional and polite…
They were very professional and polite and kept me informed about my blinds as they were being made .Pina the One that served me made me feel like a friend and checked up when they were installed to see if l was happy .Thats carrying .Thanks for the team Blinds to Go.5 Star 🙏🏻
2025年11月22日
Blinds To Go - WOODBRIDGE からの回答
We appreciate your kind words! It's wonderful to hear that you felt well-informed and valued throughout the process. We're so glad you're happy with your new blinds.
The installer was kind and polite
The installer was kind and polite. He was on on time and did a wonderful job
2025年11月19日
Blinds To Go - WOODBRIDGE からの回答
Hi Yvonne, we appreciate you taking the time to share your positive experience about the installer and that he did a wonderful job. Thank you for leaving us a review.
I was very supported through my whole…
I was very supported through my whole experience, being a first-time purchaser of blinds. My associate was very informative and helpful in identifying the needs of each room, and how I can best meet those needs. Great experience overall.
2025年10月25日
Blinds To Go - WOODBRIDGE からの回答
We're happy to hear that your first-time experience purchasing blinds was so well-supported. We appreciate your feedback and are glad our associate was helpful.
Exactly what I ordered at a great price!
2025年11月25日
Blinds To Go - WOODBRIDGE からの回答
Hi Sabrina, We're happy you enjoyed working with us. Thank you for your feedback!
Working with Patricia and Thomas was a…
Working with Patricia and Thomas was a great experience
2025年11月19日
Blinds To Go - WOODBRIDGE からの回答
Hi Bruno, We're glad you had a great experience. Thank you for sharing your positive feedback with our team!
We bought the blinds and the guy came…
We bought the blinds and the guy came to install them he said that the one of the handles that turn the blinds was broken and that he would bring one back to us on the Friday. Well we never saw the guy and no handle . Now I called and Blinds to go and they told me to go pick one up and they would give me one from there display . Not very good to me . Thank you maybe one day we will see the guy and bring us the handle
2021年2月20日
Blinds To Go - WOODBRIDGE からの回答
Hi Lilliana, we are sorry to hear about the missing piece. Can you please provide your order number to us so we can help look into this and ensure you get the piece you need ASAP? Thank you. You can edit your review above and include you order number there. Thanks.
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