Bloomable レビュー 61

TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

They "didn't have the flowers I ordered in stock" despite the option staying available on their website even as I write this. They offered 2 arbitrary and worse alternatives for the same pric... もっと見る

企業が回答しました

5つ星のうち5の評価

The range of products on Bloomable's online page is diverse and well priced, with several packaging options available. The punctuality of service and the quality of the product delivered was very im... もっと見る

企業が回答しました

5つ星のうち5の評価

Bloomable delivered the loveliest flowers to our daughter, which I ordered online. It was exactly what I wanted and she was thrilled. Their online facility is easy to use and quick - after you've made... もっと見る

企業が回答しました

5つ星のうち5の評価

The team at Bloomable turn ordering flowers into something far more special than a simple online transaction. From the moment you visit their site or reach out with a request, you feel that there are... もっと見る

企業が回答しました

企業情報

  1. オンライン市場
  2. 花屋
  3. ギフト ショップ

当該企業による記述

We’re Bloomable. South Africa's same-day flower and gift delivery online shop. If you order before 1pm, we'll deliver your flowers or gifts on the same day to destinations all over South Africa, including Cape Town, Johannesburg, Port Elizabeth and much, much more. We are the place you can come to when you want to make someone’s day, spread a little happiness or buy that last-minute gift. We deliver the lushest blooms and the most beautifully crafted gifts same-day nationwide around South Africa. We promise to put our hearts into everything that we do. We promise always to uplift our local South African artisans. And we promise always to be happy - and bloomable. Let’s be friends.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

61件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 85%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Flowers to brighten up your day.

The range of products on Bloomable's online page is diverse and well priced, with several packaging options available.
The punctuality of service and the quality of the product delivered was very impressive and well received by the recipient.
Thank you to the kindness and professionalism of the Bloomable team!

2026年6月1日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Hi Crawford! Thank you so much for your wonderful review and kind words.

I am absolutely delighted to hear that you loved the catalogue, and that the flowers were beautifully received.

Thank you for choosing Bloomable. We look forward to helping you create more special moments in the future.

5つ星のうち1の評価

They "didn't have the flowers I ordered…

They "didn't have the flowers I ordered in stock" despite the option staying available on their website even as I write this.

They offered 2 arbitrary and worse alternatives for the same price.

I tried to communicate with them regarding my options and they just didn't respond.

I'm now trying to cancel and can't reach them by phone.

Really awful experience.

2026年6月1日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Hi Chris, thank you for your feedback, and we're truly sorry for your experience.

Bloomable works with a network of florists across South Africa, and unfortunately, there are occasions when specific flowers are unavailable in a particular area on the day of delivery. In these cases, we offer suitable alternatives or the option to delay delivery until the florist can source the requested blooms.

We're sorry that the alternatives offered were not a good fit for you. Your order was successfully cancelled and the refund processed on 01 June as requested.

If there is anything else we can do for you please let us know.

5つ星のうち1の評価

I am not that thrilled with Bloomable

I am not that thrilled with Bloomable. I ordered a gift and paid for it and the shipping fee. However, the next day I was contacted and informed to pay an extra amount for the delivery option! It is dishonest and unacceptable to jump these surprises on customers.

2026年5月25日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Thank you for your feedback, and I am sincerely sorry for the frustration caused Yzette.

For full transparency, we operate as a marketplace, partnering with independent florists and gifting suppliers across South Africa. In some cases, additional delivery fees are charged directly by the courier company based on the delivery location, and unfortunately these costs are not always available at checkout.

I understand how disappointing this can be and apologise for the inconvenience. Please know that we are actively exploring ways to make this process more seamless and transparent for our customers.

5つ星のうち5の評価

Beautiful bouquet great service

Easy to.order and pay online bouquet looked amazing much better than online photo. My mother was very impressed with the bouquet and service once again. Thank you

2026年5月20日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Hi Elka,

Thank you so much for your wonderful feedback.

I am over the moon to hear that the blooms exceeded your expectations and that your mother loved them too.

Thank you for choosing Bloomable once again. We appreciate your support and look forward to helping you create many more special moments in the future.

5つ星のうち5の評価

Excellent service

Bloomable delivered the loveliest flowers to our daughter, which I ordered online. It was exactly what I wanted and she was thrilled. Their online facility is easy to use and quick - after you've made your choice of a large selection. Their service is excellent and prompt. I used them before and will again in future. Tank you, Ronelle from Bloomable!

2026年5月15日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Hi Marthie! Thank you so much for the wonderful feedback. I am absolutely thrilled that your daughter loved her blooms and that our online selection and speedy service made the process a breeze for you. It’s always a joy to help you deliver smiles, and a huge shoutout to Ronelle for taking such great care of you. We can't wait to assist you again next time!

5つ星のうち1の評価

Poor quality & shocking attention to…

Poor quality & shocking attention to detail

I ordered a bouquet and card from Bloomable for Mother's Day, expecting a premium, thoughtful delivery. Unfortunately, my experience fell far short of what was advertised.

3 major issues:

1. The note was not handwritten. Instead of writing my message inside the card as promised, Bloomable printed it on a separate sheet of paper and used four staples to attach it to a piece of cardboard. The actual card I paid for arrived completely blank. This felt impersonal and untidy, making an expensive gift look tacky.
2. The sender information was omitted entirely. There was no indication of who the flowers were from, so my mother had no way of knowing I had sent them. This defeated the entire purpose of a sentimental Mother's Day surprise.
3. I selected the Lemon Lush bouquet as shown on the website, but what was delivered was significantly different:

- the arrangement contained more dried leaves and foliage than fresh cut flowers which made the bouquet look tired and unappealing.
-The bouquet also included yellow roses and dried pink foliage – neither of which appear in the Lemon Lush bouquet as advertised on the site.

I chose Bloomable expecting care and attention to detail. Sadly, both the presentation and the basic communication failed. I cannot recommend them for special occasions where a personal touch matters.

2026年5月9日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Hello Nehaal, thank you for your detailed feedback. While we are glad we could connect with you directly to resolve this, we sincerely apologise for falling short of the premium, personal experience you expected for Mother's Day.

You are entirely right about the card, and we have addressed this with our team to ensure our standard for neat, personal notes is strictly upheld. We also hear you loud and clear regarding the bouquet; while our florists follow specific recipes, the extra foliage deviated too far from the fresh "Lemon Lush" look you ordered.

We truly appreciate your patience while we made things right for you and your mother, and we will use your feedback to sharpen our attention to detail moving forward.

5つ星のうち5の評価

Placed the order for Cape Town at about…

Placed the order for Cape Town at about 11:30am on a very, very stormy rainy and windswept day - delivered at 4:30pm - excellent!!!!

2026年5月11日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Wow, thank you so much for this fantastic review Lawrence. We are absolutely thrilled that we could get your order delivered safely and promptly despite the wild weather.

Thank you for choosing Bloomable, we look forward to weathering any storm for you in the future!

5つ星のうち1の評価

They delivered my Mother’s Day flowers…

They delivered my Mother’s Day flowers after 6pm. How disappointing. It definitely did not ‘make her day’ as suggested in their email, since she didn’t have them the entire day.

2026年5月10日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Hi Andy, We’re really sorry about the late delivery, especially on Mother’s Day. During peak periods, our delivery windows do extend beyond standard times due to high order volumes, but we understand this still arrived later than expected and impacted the experience.

We truly appreciate your feedback, it helps us improve our planning and timing for future peak days.

5つ星のうち5の評価

Fantastic service!

I have used Bloomable a few times to have flowers delivered to the Knysna area. The flower arrangements are beautiful and are always delivered on time. A couple of times there have been issues with the ordering process from my side (perhaps to do with my Austrian card) but the friendly customer care ladies, especially Nastassja, are efficient and kind and have sorted the ordering problems straight away. I am very happy with Bloomable and have no hesitation in recommending the company! Thank you for the wonderful service!

2026年5月7日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Hi Sarah-Jane! This is such a wonderful message to receive, thank you. I am so happy to hear your deliveries to Knysna have been beautiful and on time, and that we’ve been able to help smooth out the occasional hiccup with your orders. Card issues can be tricky sometimes, so we’re especially glad our team could jump in quickly and sort things out for you.

5つ星のうち5の評価

Brilliant Blooms!

The same day service. The hands on customer service. The small details like the hand written note. The fresh and well packaged blooms and bunches. Every part of it was exceptional and in todays world that is hard to find. So well done.

2026年5月6日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

This absolutely made our day, thank you JP. I am so glad the little details, from the handwritten note to the freshness of the blooms, all came together to create something special for you. That extra care is exactly what we hope every order feels like, so it’s wonderful to know it stood out.

5つ星のうち5の評価

Brilliant service

Brilliant service! Bloomable really goes above and beyond to ensure every order is on time and special. I highly recommend!

2026年4月30日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Thank you so much for your lovely feedback, Deidre! I am really happy to hear the service felt smooth, reliable, and a little extra special, that’s exactly what we aim for with every order.

5つ星のうち5の評価

Heel prettig bedrijf

Heel prettig bedrijf. Alles gaat digitaal maar ook via mail kun voor vragen terecht en je krijgt snel antwoord. Mijn bestelling werd netjes op tijd bezorgd. Ik zou zo weer bij dit bedrijf bestellen.

2026年4月28日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Thank you so much for your kind words and so sorry for the delay, I am really glad to hear everything went smoothly for you from the digital ordering process to the support over email, and that your delivery arrived right on time.

It means a lot that you’d order with us again, and we’ll be here whenever you need us

5つ星のうち5の評価

I ordered flowers for my moms birthday…

I ordered flowers for my moms birthday from Australia.

It worked perfectly and the team did a wonderful job, the flowers were beautiful and in excellent condition.

They are a little pricey but supporting small businesses and getting good service makes it worth it.

2026年4月2日
自発的なレビュー
5つ星のうち5の評価

I ordered a flower bouquet for my Aunt…

I ordered a flower bouquet for my Aunt in South Africa for her birthday and I can honestly say it is absolutely stunning and it exceeded my expectations. Thank you for the lovely flowers and also an efficient delivery service. I would highly recommend using them. ❤️❤️.

2026年3月28日
自発的なレビュー
5つ星のうち5の評価

The can do attitude 👍 yesterday I…

The can do attitude 👍 yesterday I placed an order for delivery in Strandfontein Village but the system told me that they didn't deliver to the area on Saturday. I changed the delivery date to the Monday to enable the order to go through. Then I sent Yekini an email to share my experience and ask whether it was possible for her to arrange delivery on the Saturday in time for Eid. She immediately got back with a positive response. In addition she assured me that she had conveyed explicit instructions to the other florist to ensure that the bouquet was of the same high standard as the previous 5 sent. I have had the pleasure of communicating with Yekini on previous occasions and she definitely qualifies for absolute excellence in customer service 💝

2026年3月22日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Hello Clifford! I am so sorry we missed this. Thank you so much for this beautiful feedback! Yekini truly embodies our "can-do" spirit, and she is absolutely beaming with pride after reading your lovely words about her exceptional service for Eid. Thank you for your continued loyalty, we look forward to delivering many more smiles your way in the future!

5つ星のうち5の評価

You made my cousin's birthday WONDERFUL!

The team at Bloomable turn ordering flowers into something far more special than a simple online transaction. From the moment you visit their site or reach out with a request, you feel that there are real people on the other side who genuinely care about what you’re trying to express through flowers.

2026年3月20日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Hi Elizabeth! So sorry we missed this. I am truly delighted to hear your cousin’s birthday was made so special. It means a lot to know the care and intention behind each order comes through, and that the experience felt personal rather than just transactional. I hope we can make more memories together.

5つ星のうち5の評価

Exceptional Service When It Mattered Most

Thank you so much to team Bloomable (Yekini, Nastassja & Finesse Floral Boutique) for your attentive service and the care you put into arranging the wreath on our behalf. We truly appreciated the compassion, professionalism, and attention to detail you showed in handling our order. Your responsiveness and dedication ensured everything was handled seamlessly, and it meant a great deal to us. We are sincerely grateful for your excellent service.

2026年3月6日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Hi Zee!

Thank you so much for your beautiful message. It truly means a lot to our whole team.

During moments like these, it’s especially important to us to handle everything with care and compassion, and we’re so grateful that you trusted us to assist. It has been our absolute pleasure to help you, and we’re glad we could make the process a little easier during such an important time.

5つ星のうち5の評価

Natassja

I Natassja

Mom just messaged me with a pic of the arrangement she received - her words "ABSOLUTELY GORGEOUS" - together with the note I composed for her - love the hand written touch !

Thank you for all your assistance, reliability and being promptly on hand via email to ensure my order was executed smoothly.

I am very impressed :)

2026年3月2日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Hi Derek!

Hi there,

This truly means so much, thank you for taking the time to share it with me. I’m absolutely delighted it all came together beautifully for such a special moment.

It was a pleasure helping you, and I’m always here whenever you need to create another little bit of magic.

5つ星のうち5の評価

Going the extra mile and beyond

The team at Bloomable are super helpful and responsive. They tend to all my questions via email in a timely and informative manner and they go the extra mile to help with my requests and ensure I am happy with my order. I value transparency and communication and Bloomable score a 10 out of 10 on both fronts. Can't recommend them enough!

2026年2月14日
自発的なレビュー
Bloomable ロゴ

Bloomable からの回答

Thank you so much for this incredible feedback, Michael! 🌸

I am so glad our team could support you with clear communication and helpful service every step of the way. Knowing you value the transparency and care we aim to provide truly means the world to us.

Your 10/10 rating and recommendation made our day — we can’t wait to assist you again!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報