NetFlorist レビュー 4,426

I ordered flowers gor my wife in Somerset West after her hip replacement operation yesterday evening. I was made to understand that the delivery will be today. It is now past 6h00 at night and still nothing delivered. I shoild heve used a different company.

Delivery was on time. Flowers was fresh and beautifully arranged.

The flowers arrived limp and even after 4 days of being in the sun, they never fully blossomed. Flower food wasn't included either.

Bit late and received flowers not exact as on picture.

I was delighted by the swift service and the beautiful flowers. Thank you!

It is so easy ordering a gift although its for a reciprocate in another province, the ease of shopping knowing your gift is going to be packaged perfectly and care as if you had gifted it yourself, and on time everytime is amazing. You are kept informed every step of the way until delivered. Thank you Netflorist for caring and offering an amazing service.

I would like to express my sincere appreciation to NetFlorist for their outstanding service and thoughtful gift memories. The professionalism, efficiency, and care demonstrated throughout the process made the experience truly special.
The gifts were beautifully presented and delivered with great attention to detail, creating lasting memories for the recipients.

Delivered VERY late, flowers also very underwhelming

Logistical service excellent! Communication via email throughout the delivery service and even who signs for the package- 5 stars!

The website can feel a bit clunky at times and occasionally becomes unresponsive. I would appreciate greater flexibility and more customization options. For example, it would be helpful to have the ability to create custom gift baskets or boxes, select individual items, and personalize them with accessories such as ribbons, bows, wrapping, and other finishing touches.

The AI assistant also feels somewhat limited in its current functionality and could benefit from expanded capabilities and more helpful guidance throughout the ordering process.

Very impressed with my customized mug! and the level of communication and professionalism NetFlorist operates at - thank you!

It was an efficient order. The lady delivered it on time

Netflorist service in general is absolute shit however the call lady was amazing in helping me and the delivery driver as well was patient and amazing and efficient. Netflorist=bad
Driver=good call centre lady=good

I live abroad with my family, and wanted to keep up personal meaningful gifts for my parents in SA. This was for my mom's birthday.

The scarf and Charlotte Rhys hamper coupled with the Sally Williams honey was the ideal gift. Each item had individual significance and appeal to my mom. They were delivered on time, after I made a late order for same day delivery.

She adored the packaging, floral toned complimentary greeting card and quality of the products.
NetFlorist is quite reputable and I can see that based on both their products and delivery as well as responsiveness to customers, as I reached out to them via WhatsApp after initially not receiving my emailed order confirmation.
The price is worth the effort they put into all they provide.

I am extremely disappointed with the service I received from NetFlorist.
I placed an order for a bouquet of Gerberas (my daughters favourite flowers) together with a paid-for congratulations card for delivery on 20 May. Unfortunately, the card never arrived, despite me paying for it as part of the order. This was for her university graduation which sadly I could not attend as I work in the UK.
To make matters worse, the quality of the flowers was unacceptable. Around half of the Gerberas were either wilted on arrival or had petals missing, making the bouquet look tired and poorly presented.
I lodged a complaint on 21 May and was advised that a refund would be processed. However, weeks later I have still not received the refund, nor have I received a genuine apology. Every time I contact the WhatsApp customer service number, I receive the same automated response stating that they are “dealing with the problem.”
At this point, the situation has become beyond ridiculous. The issue is not only the poor quality flowers and missing card, but also the complete lack of customer service and follow-through. Customers should not have to chase a company for weeks to receive a refund that has already been agreed.
I would not recommend NetFlorist based on my experience !!!

I loved the service. Everything about my order was perfect no delays or whatsoever.

Delivery was very on time!!!

Bought a birthday hamper for someone (same day delivery) before 8 AM. Arrived only after 4 after the person had already left the office. Makes a very awkward happy birthday hamper if the hamper gets there so late in the day. Checkers sixty60 next time rather.

I have put Netflorist to the test so many times and they have never disappointed me. They are one company I can trust to always pull a miracle for me and delivering the fresh product ordered and on the exact date.

Thank you very much

The worst service I have ever received