Bluebird Care - Bournemouth & Poole レビュー 5

TrustScore 5段階評価の3

3.2

Suite 13 Branksome Business Park, Bourne Valley Road, BH12 1ED Poole, Dorset, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Bluebird Care is a great company to work for! It is a professional, well managed and friendly company. I have been part of the Team for a good number of years and have always been looked after.... もっと見る

企業が回答しました

5つ星のうち5の評価

BLUEBIRD CARE Bournemouth & Poole. My Mother has been a Customer of Bluebird for nearly 5 years, and they have provided a consistently High Level of Care for Her during that time. Her Carers are ef... もっと見る

企業が回答しました

5つ星のうち2の評価

My name is Mrs Natalia Bryan. I am a client of Elenorecare in Bournemouth. Spent 6,5 years with the company. I have a severe Rheumatoid Arthritis and pains in my body. That restricts my mobility. The... もっと見る

企業が回答しました

5つ星のうち5の評価

All the team at Bluebird Care are so lovely. From the moment the phone is answered to the wonderful carers who visit everyone is so helpful. Highly recommended.

企業が回答しました


企業情報

  1. 在宅医療サービス
  2. ホーム ヘルパー業
  3. ホーム ヘルパー 斡旋業者
  4. 高齢者介護

Bluebird Care - Bournemouth & Poole について

当該企業による記述

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

当該企業による記述

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


連絡先

  • Suite 13 Branksome Business Park, Bourne Valley Road, BH12 1ED, Poole, Dorset, 英国

  • 01202283777

3.2

まあまあ

TrustScore 5段階評価の3

5件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 26%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

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5つ星のうち2の評価

My name is Mrs Natalia Bryan

My name is Mrs Natalia Bryan. I am a client of Elenorecare in Bournemouth. Spent 6,5 years with the company. I have a severe Rheumatoid Arthritis and pains in my body. That restricts my mobility. The situation in the company is very difficult. They employ very unprofessional people from different countries who do not have a training. Because of that I had an Indian girl called Manuka who did not know what to do. We all have a plan; it would take several minutes to learn what I want her to do. I asked her to leave. I pay a lot of money for the visit and I need to have a proper service. So I asked her to leave. She phoned the company, complained and Blessing ( the name of the woman who was in charge at the time ) pleaded with me to leave her. I agreed. I asked the girl to heat up my food in the microwave; she did. Because I have a pain in my legs it was only 6-7 hours later I saw plenty of water in the sink. It was nearly overflooded. And because I had a leaking tap before the sink was full of water. I think it was a malicious act. But whatever it is my sink is completely blocked and I may have to phone the plumbing company. The question is: why do I have to pay for somebody who does not have any training and to call a plumber after her visit?!!! Not fair. Also we do not have rotas any more, why?

2025年12月6日
自発的なレビュー
Bluebird Care - Bournemouth & Poole ロゴ

Bluebird Care - Bournemouth & Poole からの回答

Hi Natasha, we're sorry to hear of your poor experience. We see from your review that you are a customer of Eleanor Care, and we are Bluebird Care. Customer experience matters deeply to us, could we kindly request that you remove the review from Bluebird Care so as not to negatively represent us, and post it as an Eleanor Care review? We would be delighted to discuss the services that we offer if you would like to experience high quality care the 'Bluebird Care way'. Wishing you the very best. Melanie

5つ星のうち4の評価

Home Care

They go one step beyond to help clients. Kind, caring compassionate, whenever I have needed help. Seem to enjoy the job.This covers my experiences in general. No special one.

2024年3月8日
Bluebird Care - Bournemouth & Poole ロゴ

Bluebird Care - Bournemouth & Poole からの回答

Thank you for taking the time to review our services, your comments really do mean a lot to our team.

5つ星のうち5の評価

BLUEBIRD CARE Bournemouth & Poole.

BLUEBIRD CARE Bournemouth & Poole.

My Mother has been a Customer of Bluebird for nearly 5 years, and they have provided a consistently High Level of Care for Her during that time. Her Carers are efficient, friendly & compassionate & provide my Mother with both quality Care & a Friendly Face to chat to every Morning.

2024年3月5日
Bluebird Care - Bournemouth & Poole ロゴ

Bluebird Care - Bournemouth & Poole からの回答

Thank you so much for your valued feedback. We're delighted to have been able to make such a positive impact for your Mother.

5つ星のうち5の評価

Caring professionals

All the team at Bluebird Care are so lovely. From the moment the phone is answered to the wonderful carers who visit everyone is so helpful. Highly recommended.

2024年2月16日
Bluebird Care - Bournemouth & Poole ロゴ

Bluebird Care - Bournemouth & Poole からの回答

Thank you very much for taking the time to review our services, and for your lovely comments. We always strive to deliver the very best care and support, it means a lot to know that you highly recommend us.

5つ星のうち5の評価

Great care company to work for!

Bluebird Care is a great company to work for!
It is a professional, well managed and friendly company.
I have been part of the Team for a good number of years and have always been looked after.
We all get on well and support each other, in our respective roles. The Company pride itself in being inclusive, in their recruitment process (e.g. cultural diversity), etc.
Staff are offered good benefits schemes, and lots of different social activities are being organised by the management team, making it fun, too.
I am proud to be part of it!

2024年2月16日
Bluebird Care - Bournemouth & Poole ロゴ

Bluebird Care - Bournemouth & Poole からの回答

Thank you very much for your lovely comments. Our passion is to deliver the very best care and support, working collaboratively in partnership across our team. The pride you feel being part of our organisation means a lot to us.

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