Blue Bungalow レビュー 43

TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

As a New Zealander I feel misled by the bluebungalow.nz website. The address suggests there is a NZ based operation. However, after paying I found I'd been charged a foreign exchange fee! Also, the... もっと見る

5つ星のうち5の評価

I have purchased both instore and online at Blue Bungalow. Both methods were easy. Instore of course has benefits of seeing, feeling and trying on garments but my online experience was good. Del... もっと見る

企業が回答しました

5つ星のうち5の評価

Every item fit perfectly and for the items that just weren't quite right the returns/exchange process was so easy! They have great variety so can stock up on wardrobe essentials and more trendy pieces... もっと見る

企業が回答しました

5つ星のうち1の評価

Where to start from... items directly imported from China, no consistency in quality, size or design. Materials are worse than Temu ( wont be surprised if some are made out of used tent or air baloons... もっと見る

企業が回答しました

3.8

ほぼ満足

TrustScore 5段階評価の4

43件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 44%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Item Return

I contacted the team re a return and received a great outcome such as pleasure dealing with Blue Bungalow amazing customer service

2026年4月15日
自発的なレビュー
5つ星のうち3の評価

Blue Bungalow has no New Zealand operation

As a New Zealander I feel misled by the bluebungalow.nz website. The address suggests there is a NZ based operation. However, after paying I found I'd been charged a foreign exchange fee! Also, the
help @ bluebungalow.nz that appears online IS INOPERABLE. So, not helpful for Kiwis. I am unlikely to buy more from this site and will look for local operators. Dresses I ordered are fine for quality but sizing is odd- one dress is smaller than expected and the other is larger! Go figure.

2026年4月14日
自発的なレビュー
5つ星のうち5の評価

Fabulous customer service and…

Fabulous customer service and assistance. I ordered pants that were too big….no problem….easy free return & replacement. That is what makes ordering online with Blue Bungalow a “no brainer”!

2026年3月26日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Karen,

Thank you so much for this wonderful feedback! We’re here to make online shopping as easy and enjoyable as possible, so we’re thrilled to hear your experience was just that.

It means a lot to know our team could assist you seamlessly, and we truly appreciate you taking the time to share this. We look forward to helping you again soon!

BB x

5つ星のうち5の評価

Such an incredible company to deal…

Such an incredible company to deal with! Always loved BB. xx

2026年1月15日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Libby,

Thank you so much for your kind words! We’re thrilled to hear how much you love Blue Bungalow, it truly means the world to us.

We’re so grateful for your continued support and look forward to delighting you again soon!

BB x

5つ星のうち5の評価

Apart from the beautiful choice of…Quality qnd Service

Apart from the beautiful choice of clothes the price and the quality of these garements.
Along with the friendly and professional service from your staff when making a inquiry

2026年3月16日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Deborah,

Thank you so much for your lovely feedback! We’re so glad you’re enjoying our products, along with the service you receive from our team.

It’s wonderful to hear our staff were able to provide friendly and professional support when you needed it. We truly appreciate you taking the time to share your experience.

BB x

5つ星のうち5の評価

A happy customer

I have purchased both instore and online at Blue Bungalow.
Both methods were easy. Instore of course has benefits of seeing, feeling and trying on garments but my online experience was good.
Delivery was amazingly fast.
I had an issue with 1 item and my return was approved and the free postage return was quick and easy. To top it off my refund was fast and hassle free.
I have no hesitation in recommending Blue Bungalow based on my personal experience.I will be back.

2026年3月20日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Neville,

Thank you so much for sharing your wonderful experience. We’re thrilled to hear that both your in-store and online visits were seamless, and that our fast delivery and easy returns made shopping with us even better.

We can’t wait to welcome you back again soon!

BB x

5つ星のうち5の評価

Best Service Around

Best service around plus it's an Australian business. They stock clothing that fits me beautifully and is excellent quality. I only shop with Blue Bungalow and tell all my friends to do the same.

2026年4月2日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Claire,

Thank you so much for your amazing feedback! We’re thrilled to hear our garments fit you beautifully, and that our service has made such a positive impression.

We truly appreciate your support and can’t wait to see you back soon!

BB x

5つ星のうち5の評価

Would recommend

Good quality clothing customer service has always been super helpful when I have needed assistance. Budget friendly

2026年2月4日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Tenille,

Thank you so much for your lovely feedback! We’re so glad to hear you’ve found our clothing to be great quality, budget-friendly, and that our team has been helpful whenever you needed assistance.

We truly appreciate your support and look forward to helping you again soon!

BB x

5つ星のうち5の評価

Every item fit perfectly and for the…

Every item fit perfectly and for the items that just weren't quite right the returns/exchange process was so easy! They have great variety so can stock up on wardrobe essentials and more trendy pieces as needed.

2026年3月16日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Jess,

Thank you so much for your wonderful feedback!

We’re delighted to hear that your items fit perfectly and that our easy returns and exchanges made shopping stress-free.

BB x

5つ星のうち5の評価

Blue Bungalow is the Best!

Blue Bungalow is one of my favourite places to shop! They have such a great range of products for all needs and events and the quality is so consistent! The website and app are so easy to use and the size guides are so handy for finding your best fit. I had a delay with my order being delivered and the customer service team were so friendly and helpful and managed to track down my order for me. 10/10 would absolutely recommend !

2025年8月14日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Ashleigh,

Thank you so much for your incredible feedback! We’re absolutely thrilled to hear that Blue Bungalow is one of your favourite places to shop.

Our Customer Experience team is always here to help, and we look forward to assisting you again in the future.

BB x

5つ星のうち5の評価

Always the best service

Always the best service! The in-store team is such a vibe, the quality is great and the delivery is always fast

2026年4月2日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Court,

Thank you for sharing your wonderful experience with us.

Our Customer Experience and Retail teams are truly at the heart of what we do, always striving to create the best shopping experience, both online or in-store.

We look forward to welcoming you back again soon.

5つ星のうち5の評価

Always the best experience

Always the best experience. I ordered the wrong size, (my bad) sent an email as soon as I placed the order hoping it could be sorted before despatch. Nothing to worry about, the team had it sorted and my revised delivery was in the post the day after I placed the order. So happy with the service and quality.

2026年4月1日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Donna,

Thank you for providing this wonderful feedback. We’re so glad our team could quickly sort out your order and get everything back on track for you.

We truly appreciate your support and look forward to helping you again soon!

BB x

5つ星のうち5の評価

The service is excellent /amazing/ awesome.

I realised after ordering something from Blue Bungalow, that I shouldn’t have done it. I am quite often tempted and I have loads of BB stuff. Their size charts and descriptions of the clothes are spot on.
My husband keeps a close eye on me, so I was having things sent to the PO but they have said I will have to open a PO Box if I want to collect parcels there.
Well, I had to cancel my order and BB were and are so kind about it. They always are. They are the best online store ever! I love them!
I just need to slow down my shopping. 😢

2026年4月1日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Jane,

Thank you so much for your lovely feedback. We’re so glad to hear you’ve found our size guides and product descriptions helpful.

We completely understand needing to hit pause sometimes, and we’re pleased our team could assist you with your cancellation. We’re here whenever you’re ready to shop again!

BB x

5つ星のうち1の評価

Incorrect sizing & Cheap material.

I carefully measured myslef to make certain I was picking the right sized dresses according to their size chart. I even used their chat service to double check. The chat service goes off their incorrect size charts so it's a complete waste of time. The dresses arrived today & are all massive on me & look ridiculous. I was relying on their size chart with their measurements of the garments to get the correct sized dresses for my cruise so am absolutely devasted their size charts are no where near accurate. The quality is cheap material. Nothing like what they look like on the web site. No where near worth the prices. I was going to put in another order today for shorts & tops. I definately do not trust them & will not waste another cent off my hard earned money that I could not afford to loose in the first place. Extremely disapointed & quite angry to be honest. Should of read these reviews before ordering

2026年3月13日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Rachael,

Thank you for taking the time to share your experience, we’re so sorry to hear how disappointing this has been for you.

This is certainly not the experience we want for our customers, and we’re really sorry to hear the pieces didn’t meet your expectations in both fit and quality. Your feedback is incredibly important to us, and we’ll be sure to pass this on to our team for review.

In the meantime, our Customer Experience team would love the opportunity to further assist you. Please don’t hesitate to reach out so we can help make this right.

BB x

5つ星のうち1の評価

The fabric of these dresses is like a…

The fabric of these dresses is like a dishrag! Crinkles up, see through & just plain nasty.
So disappointing.
Better to try the Elcheapo sites.
Would not do a return even though it’s poor quality.
Consumer Affairs anyone?

2026年3月5日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Judith,

Thank you for your feedback. We’re truly sorry to hear how disappointed you are with the fabric and quality of your purchase.

Items marked as final sale are not eligible for return, which is why a return wasn’t able to be processed in this instance. We do our best to clearly communicate this at the time of purchase so customers can shop with confidence.

That said, we truly value your feedback and will be sure to pass this on to our Product Team. If there's anything else we can do to assist, please don't hesitate to reach out.

BB x

5つ星のうち5の評価

Sizing was wrong returned and refunded…

Sizing was wrong returned and refunded quickly simple process

2026年1月8日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Sarah,

Thank you for your feedback! While we’re sorry to hear the sizing wasn’t quite right, we’re so glad the return and refund process was quick and easy for you.

We appreciate you taking the time to share your experience and hope to assist you again soon.

BB x

5つ星のうち1の評価

Poorest quality, ridiculous price

Where to start from... items directly imported from China, no consistency in quality, size or design. Materials are worse than Temu ( wont be surprised if some are made out of used tent or air baloons), paid/ fake reviews from shop/ items and finally highly overpriced. Avoid at any cost!

2026年1月27日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi Sandra,

Thank you for taking the time to share your feedback. We’re really sorry to hear your recent purchase didn’t meet your expectations.

We want to assure you that we do not support or engage in fake or paid reviews, and that customer trust is incredibly important to us.

We understand your frustration and truly appreciate you bringing this to our attention. Our Customer Experience team would be happy to look into this and assist you further, please don’t hesitate to reach via email info@bluebungalow.com.au

BB x

5つ星のうち5の評価

Absolutely fantastic service

Absolutely fantastic service. Sadly, the clothing wasn’t for me but the return process was incredibly streamlined-lined. The refund was received as soon as the parcel was lodged at the post office.

2026年1月27日
自発的なレビュー
Blue Bungalow ロゴ

Blue Bungalow からの回答

Hi FB,

Thank you so much for your wonderful feedback. We’re glad to hear that, even though the clothing wasn’t quite right, our return process was quick and easy for you.

It’s great to know your refund was received promptly, that’s exactly the seamless experience we aim to provide. We hope to help you find something perfect next time!

BB x

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報