BLUMAAN レビュー 36

BLUMAAN からの回答

2026年5月7日

Hi there, thank you for leaving a review! We have recently reformulated our Heavy Hold Clay, but we have tried to keep it as close to the old formula as possible in terms of styling and overall effect. The product itself, however, should be easier to apply than the prior version. Regardless, we probably should have promoted the differences more clearly. I will take your feedback back to the team.

BLUMAAN からの回答

2026年4月15日

Thank you for the feedback. This is definitely something we should and can consider; we can take a look at Texture Powder's product amount and see if we can do something about it.

BLUMAAN からの回答

2026年4月15日

Thank you so much for your feedback! We're so happy to know you like our product.

BLUMAAN からの回答

2026年3月9日

Thank you so much for your review! We're thrilled to hear that you're enjoying our products. We’re committed to creating high-quality hair care, and it means a lot to know we made a great first impression.

BLUMAAN からの回答

2026年3月3日

Thank you so much! Glad to hear it.

BLUMAAN からの回答

2026年2月24日

We're happy to know our product worked for you! Thank you so much.

BLUMAAN からの回答

2026年2月24日

Thank you so much for your review! We're happy to know our product works so well for you.

BLUMAAN からの回答

2026年2月9日

Thank you so much for your review! We're happy to know our products have worked so well for you and that we've been able to provide good customer service. We'll keep working to improve and keep this up on our end as much as possible.

BLUMAAN からの回答

2026年2月6日

Hi Brian, thanks for the honest feedback. Hair can be tricky and what works great for some people just doesn’t always click for others. If you want, feel free to reach out to us and we can help or point you toward something that might work better for your hair type. And of course, we’re happy to help with a return if needed if your order still falls within the window of our 30 day guarantee. Appreciate you giving our product a try.

BLUMAAN からの回答

2026年1月13日 に更新

Thanks for the feedback. Please feel free to leave a review whenever you’re ready, or unsubscribe using the link in any emails sent. We appreciate you trying Blumaan.

BLUMAAN からの回答

2025年12月18日

Hello! I have checked the tracking for your most recent order. I do see that one of our customer service representatives has followed up with you and that your order is currently marked as Out for Delivery. Please email us again if you need any further assistance.

BLUMAAN からの回答

2025年12月11日

We’re sorry to hear the products didn’t meet your expectations. Our goal is always to provide real value, not hype, and experiences like yours help us improve. We appreciate you giving us a try. If you ever decide to revisit the line or need help finding something better suited to your needs, we’re here to help. Thank you again for your honesty.

BLUMAAN からの回答

2025年12月9日

We’re sorry to hear our product didn’t meet your expectations. If you’d like, we’d be happy to help figure out what went wrong or recommend an option that might be a better fit for the results you were looking for. Please reach out to our customer service team by emailing info@blumaan.com.

BLUMAAN からの回答

2025年12月9日

We’re glad to hear the switch cleared up the white flakes and that you’re enjoying the feel and hold of our product. It’s great to know the product is working well for your styling needs. We appreciate you giving us a try and taking the time to leave your feedback.

BLUMAAN からの回答

2025年11月12日

Thanks for sharing your feedback. We’re sorry to hear the product didn’t meet your expectations in terms of volume or ease of styling. Please reach out to us at info@blumaan.com. If you ordered directly from us and your product qualifies under our 30-Day Satisfaction Guarantee, we can process a prompt reimbursement. We’d also be happy to help you find another product from our line that better fits what you’re looking for.

BLUMAAN からの回答

2025年10月16日

Thank you for your review!

BLUMAAN からの回答

2025年10月1日

We’re very sorry to hear you’re still having trouble with your order. According to the courier, the package was marked as delivered shortly after purchase. When you let us know a couple of weeks later (today), we reached out by email to gather the details we’d need to investigate further, but haven’t received a response since. Please keep in touch with us so that we may help you further.

We’d really like to help get to the bottom of this; sometimes it can be as simple as a courier mix-up or an address detail. Please reply to our email with the requested information so we can follow up properly. Customer satisfaction is very important to us, and while it would have been great to connect directly before a review, we’re still here and ready to sort this out for you.

BLUMAAN からの回答

2025年10月1日 に更新

Thanks for taking the time to share your feedback, Carlos. We’re glad to hear your order arrived quickly and that you liked the packaging. It’s also great to know the clay is working well for you throughout the day. We understand that hair products can be very personal and what works best can vary from person to person, so we appreciate your honest thoughts on the Sea Salt Spray and Texture Powder. We’ll definitely keep your feedback in mind as we continue improving our formulas. As for pricing, we aim to reflect the quality of our ingredients and production, but we understand it’s an important factor when choosing products. Thanks again for giving us a try.

BLUMAAN からの回答

2025年9月15日

Thank you for taking the time to share your feedback. We’re glad to hear your order arrived promptly, but we’re sorry to learn that the Sea Salt Spray didn’t meet your expectations. We put a lot of care into formulating our products, but we understand that scent and performance can feel different for everyone. We’ll be sharing your comments with our product team so we can continue improving. We appreciate you giving our clay a try as well, and we hope you’ll consider us again in the future.

BLUMAAN からの回答

2025年9月11日

Thank you very much for your review! We're glad to know you've loved our products.