Haven't replied anymore for warranties. I have around 30 pending warranties from Boundless as i am a retailer. I would not recolmend anyone to buy these prodicts anymore.
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This Company Treats It's Customer's 100% Right And Professionally - How You Want to Be Treated and should Be. They are Extremely Excellent at Communicating and helping Customer's out with Thei... ãã£ãšèŠã
Unfortunately, I have not had a great experience. On April 1st I received my pen and it never once worked or heated up a single time. I made sure to follow the directions and suggestions first but not... ãã£ãšèŠã
Although I enjoy their products, the quality control on the Tera has been terrible. I've had 5 Tera's fail. One lasted 6 months, all the others failed in 1 to 12 weeks of receiving them. I finally as... ãã£ãšèŠã
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Boundless Technology has been manufacturing vaporizers since 2016 with a focus on providing high quality wax vape pens and dry herb vaporizers. We always strive to create innovative technology that keeps portability, subtlety, and effectiveness at the forefront. Every vaporizer we sell is backed by a 3 year warranty for peace of mind.
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I bought my first terp pen in December
I bought my first terp pen in December. I ordered a replacement pack of coils and it wasnât in the package when it arrived. I contacted customer service and they got back to me less than 24 hours later and sent a replacement immediately.
I recently ordered some more replacement coils to have on hand and the package was showing delivered but I had not received it. I reached out to customer service and again I was contacted within 24 hours.
The customer service I have received when dealing with BT has been amazing!!!
Thank you all!!!
2022幎3æ2æ¥
Boundless Technology ããã®åç
Thank you for the kind words and please reach back out if you need any further assistance!
Boundless Technology ããã®åç
We appreciate the feedback! Please reach out if you need any further assistance.
Terp pen Xl came with a bent receiver
Terp pen Xl came with a bent receiver and had to be bent back to turn on. Product is alright just annoyed I had to fix my brand new pen.
2022幎3æ1æ¥
Boundless Technology ããã®åç
Sorry to hear about this! If you still need assistance please reach out to info@bndlstech.com
Great product as always ðð QuickâŠ
Great product as always ðð Quick deliveryâïžâïžâïžâïžâïž
2022幎3æ1æ¥
Boundless Technology ããã®åç
Thank you! Our shipper is awesome and it's always nice to hear great feedback!
Boundless Technology ããã®åç
We really do try our best to help resolve our customers issues! Thank you for the kind feedback.
The boundless tech team is amazing andâŠ
The boundless tech team is amazing and so are the products!
Keep up the great work:)
2022幎3æ1æ¥
Boundless Technology ããã®åç
Thank you so much! We appreciate you!
love the terp pen and terp pen xl!!
2022幎3æ1æ¥
Boundless Technology ããã®åç
Great to hear! If you find you need any assistance, please feel free to reach out.
The return address had the companyâŠ
The return address had the company name...ever heard of discretion?
My reply to your reply:
Previous orders had SMI Global as return address...
This is not my first online order...
Do I need to post a pic of 2 other previous orders received from you in last 6 months?
2022幎3æ1æ¥
Boundless Technology ããã®åç
We do need to have our company name for legal reasons but we make sure to ship using blank white mailers with just the label with our customers names and information for shipping purposes.
Best terp pens and Tera vaporizers onâŠ
Best terp pens and Tera vaporizers on the market!! If youâre like me and dab a little, vape a little then you canât go wrong with bndlstech!! Iâve tried maasaaany maaaaaany things through the years and have finally settled on my boundless tech gadgets. Do yourself a favor and give them a try, i know Iâve not been disappointed and suspect you wonât either.
2022幎2æ9æ¥
The terp pens both the Xl and theâŠ
The terp pens both the Xl and the regular one are amazing. So awesome for dabbing with little drama. Love them !!!
2022幎2æ8æ¥
Received a defective product :(
Received a defective product :(
I was excited to receive my coils as I got a pen gifted to me but unfortunately, my two pack was defective. Since it was only $12 or something I didn't bother complaining. It just feels cheaply made.
2022幎2æ8æ¥
Boundless Technology ããã®åç
We can help with this if you're still interested. If you would like a replacement please email directly at bndlstech.com
Took a while to process my order butâŠ
Took a while to process my order but when I emailed them they were very helpful and had a great explanation and promptly processed and expedited my order. I love the product
2022幎2æ3æ¥
Looooooove the XL...spend the extraâŠ
Looooooove the XL...spend the extra cash, its well worth it for heavy hitters
2022幎2æ2æ¥
Fast shipping
Fast shipping, excellent customer service and high quality products - love the XL Terp Pen!
2022幎2æ1æ¥
Most awesome costumer service
Had a problem with my equipment. Explained my problem, sent a pic and bang problem was corrected in minutes. Just awesome
2022幎2æ1æ¥
Great quality items and great customerâŠ
Great quality items and great customer service
2022幎2æ1æ¥
easy n fast
easy online ordering, good prices, fast shipping and timely notifications made me a repeat customer.
2022幎2æ1æ¥
Lost part/first day
I lost my cooling spiral on the first day. Upon me asking to purchase one, I was asked to prove when I bought it and they replaced the part for free. Within days of emailing my complaint, I received the product. Thanks
2022幎1æ27æ¥
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