Bocobay レビュー 

113
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Amazing team, very clean and comfortable units and complex . Lux villas provide everything you need with very quick response on any questions and requests. Great location, closed to Foods markets, bea... もっと見る

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5つ星のうち1の評価

RUN--don't walk AWAY from this resort!! RUINED VACATION! Checked in 2/13/2025 for 5 days. Not met by anyone, just lock box on unit MV021. No explanation of amenities promised at booking. Was supposed... もっと見る

企業が回答しました

5つ星のうち5の評価

We had such a great stay! The space was extremely clean and well-kept, which made us feel right at home. The owners were very friendly and responsive, quickly answering any questions or concerns we ha... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a wonderful stay! The hosts were incredibly friendly and welcoming — they made sure I had everything I needed and offered great local recommendations. The space itself has such unique and charmi... もっと見る

企業が回答しました

企業情報

  1. 貸し別荘
  2. ・
  3. バケーション ホーム レンタル代理店
  4. ホリデー アパートメント レンタル
  5. 休暇施設サービス

当該企業による記述

At Bocobay we provide beautifully designed vacation rental villas in the most desirable locations across the Caribbean.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

113件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(113)

過去12か月のレビュー数: 36件

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5つ星のうち1の評価

Alerta con esta compañía ni son…

Alerta con esta compañía ni son honestos con su política de cancelación

2026年6月20日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Hi Oliver, I'm sorry your travel plans were disrupted. However, our cancellation policies are clearly stated on every booking platform, including Airbnb where you booked. As we manage properties on behalf of private homeowners we are unfortunately unable to override the cancellation policies they choose, as we would still owe them the money for the cancelled booking. Kind regards, Nick

5つ星のうち1の評価

Muy decepcionado con esta compañía

Muy decepcionado con esta compañía. La política de cancelación no fue explicada claramente desde el principio y, después de cancelar con suficiente anticipación, se quedaron con mi depósito. Además, prometieron revisar mi caso y dar una respuesta, pero después de ofrecer disculpas nunca volvieron a comunicarse conmigo. La falta de transparencia, profesionalismo y compromiso con el cliente hace que no pueda recomendar sus servicios. Mi experiencia fue frustrante y siento que no recibí un trato justo.

2026年5月29日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Hi Annia, I'm sorry your travel plans were disrupted. However, our cancellation policies are clearly stated on every booking platform, including Airbnb where you booked. As we manage properties on behalf of private homeowners we are unfortuantely unable to override the cancellation policies they choose, as we would still owe them the money for the cancelled booking. Kind regards, Nick

5つ星のうち3の評価

NICE VILLAS

The villas in Curacao are new and very nice. spotless. This one is very close to a golf T box so rather dangerous. You have to pay attention in you are out back by the pool .Men outside in villas next door working all morning.
The direction link did not go to the villa but on a goose chase. The person answering the phone is off shore and knows zero about the property so cannot help. It took one hour to connect with a human and get in...not fun after long travel day and the rental car experience. Prepare for fireworks at night which sounded like gun shots...no idea that was happening and woke me up from a sound sleep. There are no USB plugs so bring everything you need..adapters and blocks.

2026年5月4日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Hi JLC, great to hear you enjoyed the villa and found it clean! I'm very sorry to hear you had trouble finding the property. We usually make sure that the location pin given in your check-in instructions is spot on at the front door of the property. We'll make sure to take a look and correct this!

5つ星のうち1の評価

Experience from hell

Let me start by saying this was my husband and I 4th time visiting Aruba. The location was less then 10 minutes to the beach, but this property does not provide any view of the beach or beautiful scenery. So if you select this beautiful destination you are on the right track. However, it was our first time staying off the resort. First day we could not get into our room because the passcode did not work where we had to wait 45 minutes to gain access to our room. Then the second night we left to enjoy the day at the beach, and when returning back to the unit we could not gain access again. This time the bottom lock was locked there’s no way unless it was locked from the inside so that indicate someone was in our room. Which was a safety concern to us and then it took another hour for us to gain access to our unit again. Third day while trying to enjoy the morning sun I set on the small back patio and received a shower of mop water from the cleaning crew from the second floor. On top of all this the beach towels were not the cleanest, and small bugs in the shower. All of this to say I would not be back at Bocobay.

2026年3月30日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Hi there, I'm so sorry your experience wasn't what you had expected! I'm unable to link your post to a reservation in our system - could you please contact us via info@bocobay.com so we can try and make things right? Many thanks.

5つ星のうち5の評価

The location was lovely

The location was lovely. Having a pool on site was key for my 93 year old mother. She was able to get in and get out without issue. Loved that it was all on one level. There was plenty of space for our family. Loved that we could eat outside and play cards outside. There were plenty of lounge chairs for the entire group. We appreciated that we could cook at the house. The team was so responsive to every email or phone call. When we did not have enough chairs for the beach, they got us four more. The batteries died in the tv remote and they delivered them the next morning. The home was well supplied with linens, paper products, cleaning products and towels. If you need any refills or replacement towels, they get you them! We enjoyed being able to play golf and we enjoyed being able to go for a walk throughout the neighborhoods. The location was convenient to many activities and beaches. We would definitely go back again! Thanks for a wonderful week!! : )

2025年12月25日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Thank you so much for this great review, Kathleen!

5つ星のうち5の評価

new place

new place - fantastic design and layout. great pool area. super comfortable. 5 min walk to the ritz and a nice beach. loved the bbq area and rooftop seating. there is also a small gym next to the reception. host is responsive. would come again.

2025年12月27日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

That's great to hear - thank you Steve!

5つ星のうち5の評価

Host was welcoming and receptive to our…

Host was welcoming and receptive to our families needs. The house was clean and well appointed for vacationers. We would love to visit again in the near future. Thank you for our wonderful vacation!

2025年12月25日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Thank you Christine, we appreciate you!

5つ星のうち5の評価

Bocobay Aruba Team...Providing Outstanding Service

The Bocobay Aruba Team pays excellent attention to their guests and ensures their stay is as comfortable as possible....as advertised. The company and their staff team are attentive, polite, and exceptionally responsive! Our experience with the Bocobay Aruba team was above and beyond.

2025年12月13日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Thank you David, we loved hosting you!

5つ星のうち5の評価

Villa Gianna…

We had a wonderful stay at Villa Gianna in Aruba! We loved how easy and quick it was to exchange bath and beach towels when need. The Tommy Bahama chairs were a huge bonus, and the cooler was perfect for keeping drinks cold while we were enjoying the beach. The location truly couldn't be better, an easy walk to Ritz-Carlton and Moomba. Everything was so accessible. We would absolutely stay here again and highly recommend it!

2025年12月16日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

That's wonderful to hear, thank you so much!

5つ星のうち5の評価

Traveled to Aruba for Christmas

Traveled to Aruba for Christmas with my family (3 kids under 10 years old). The house was perfect when we arrived(super clean) and easy to find. The location is great to walk to the beach, but its also super easy to rent a car and drive the island, free parking at all the beaches. We explored many different beaches and neighborhoods. The house is well equipped to cook meals. We loved the pool and went swimming every day. I used the gym once, it has all you need to get a quick workout in. The Bocobay staff is always quick to respond to anything we needed and were so kind. We are 100% planning to come back and stay here again! Thank you so much for a wonderful trip!

2025年12月21日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Amazing, so great to hear! Thanks!

5つ星のうち5の評価

We absolutely loved our stay

We absolutely loved our stay! The hosts were so welcoming and friendly, and the property suited all of our family's needs perfectly. We're already thinking this might become a wonderful annual family tradition.

2025年12月8日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Thanks for this fantastic review! :)

5つ星のうち5の評価

We had an amazing stay

We had an amazing stay. The location is unbeatable and the views are breathtaking. The rental was extremely clean and had everything we could have possibly needed. Everyone who answered the few questions we had were so friendly, helpful, and quick to respond. We would recommend this place to anyone!

2025年12月2日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Amazing to hear, thank you Colby!

5つ星のうち5の評価

Bocobay is the best!

Bocobay is the best!! From booking til check out they are consistent with their awesome customer service!! Whatever you need, plus more; they’ll provide it! Their properties are above and beyond! Clean with everything you need!

2025年12月17日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Thanks Joanne - we appreciate you!

5つ星のうち5の評価

We had a great stay at Porta Al Sole

We had a great stay at Porta Al Sole, we love this location, the unit was clean, comfortable and spacious, everything we needed was in the kitchen, the rooftop was amazing. Would stay here again!

2025年11月20日
自発的なレビュー
Bocobay ロゴ

Bocobay からの回答

Thanks for the wonderful review! We hope to welcome you again soon at Porta al Sole!

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