böhme レビュー 

9,269
•
TrustScore 5段階評価の3

3.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Achtung!!! Alles Mist auf dieser Seite! Finger weg! Gehört gelöscht diese Seite! Kontakt-Mail gibt es nicht. Paket konnte nicht getrackt werden. Bestellung Anfang Juni. Angekommen mit Sommerkleider je... もっと見る

5つ星のうち1の評価

Null Qualität, Artikel hat farblich keine annährende Ähnlichkeit wie auf der Internetseite von Böhme. Paket (ca. nach 6 Wochen geliefert) wird direkt aus China zugestellt, kein Lieferschein. Werde v... もっと見る

5つ星のうち1の評価

Billige Chinaware, ganz schlechte Qualität (schiefe Nähte, billiger Polyester Stoff). In den sog. Richtlinien auf der Webseite wurde angegeben, dass Änderungen einer Bestellung innerhalb von 12 Stunde... もっと見る

企業が回答しました

5つ星のうち5の評価

I truly love this company! I purchased two sweaters and a form-fitting T-shirt with buttons down the front. I was initially skeptical about ordering from them after reading some reviews on this site,... もっと見る

企業情報

  1. 婦人服店

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Explore böhme's unique assortment of clothing, shoes, and accessories!


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3.0

まあまあ

TrustScore 5段階評価の3

9269件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.0

すべてのレビュー

(9,269)

過去12か月のレビュー数: 14件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Unsatisfied with return policy

I purchased three items online. A piece of jewelry and two skirts. The jewelry did not look anything like the post. I tried to return it in store and was told that you cannot return jewelry that is purchased online. I was not able to get in store credit either.
Knowing that your items sell out quickly, I purchased the skirts in advance for a birthday. Because the birthday was 30 days after the purchase, I was not able to return the skirts which were the wrong size. So I am stuck with items that I do not want and no way to return them or get credit.
I will not be purchasing anything else from you online.

2024年5月17日
böhme ロゴ

böhme からの回答

Thank you for your feedback!

We checked our conversation with you and we see you mentioned you were able to return the skirt in size large. We also see that you received a refund for that product on May 31, 2024.

We were also unaware you received the skirts in the wrong size, this was not mentioned in your emails. If you could give us more details about this in an email, that would be awesome so we can assist you with that, you can send us an email to webteam@bohme.com. We apologize for any inconvenience caused!

And we are very sorry our return policy did not meet your expectations! We really appreciate your feedback and we will definitely share it with our team. Sadly, while we want to ensure our customers get exactly what they are looking for and love their purchase, certain items are not eligible for returns or exchanges. Clearance items, all jewelry and accessories, bodysuits, and intimates are FINAL SALE and are not eligible for exchange or return.
Thanks!

5つ星のうち5の評価

Great quality at a good price

Dress was of high quality as expected. Shipping was fast and on time.

2024年5月16日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち1の評価

Estafa

Estafa. Me llegó el pedido, muy bonito pero me quedaba pequeño,por lo que lo he devuelto por correo certificado tal y como me dijeron por correo. Pero una vez que les dije que lo devolvía ni me cogen el teléfono ni contestan el correo. Estafa.
Mi pedido es el #11549 a nombre de Mónica Cuello. Vestido blanco. No contestáis a los correos ni al teléfono, solo por aquí al poner una queja????

2024年8月13日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your feedback. Please contact our customer service team at webteam@bohme.com with your order number so we can investigate this on our end as we are unable to find any orders under your name on our system. We are wondering if your order was maybe placed with a different company. We hope to hear from you soon. Thanks!

5つ星のうち5の評価

Very friendly and helpful staff!

Very friendly and helpful staff!! Great service.

2024年5月13日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち1の評価

website never works

2024年5月10日
böhme ロゴ

böhme からの回答

Thank you so much for your feedback.
We are very sorry to hear that! Our customer service team has just sent you an email from webteam@bohme.com to your email address, we would love to hear more about the issues you are experiencing with our website. Please make sure to check your spam, junk, or promotions folder, for some reason our emails go there sometimes. We hope to hear from you soon. Thanks!

5つ星のうち1の評価

Terrible customer

I emailed customer service asking about return policy and no one bothered to even acknowledge my message.

2024年5月9日
böhme ロゴ

böhme からの回答

Thank you so much for your feedback. We checked our inbox and we do not have any emails under your email supakass, however, we found a conversation under email kassidymather containing your order number. We have verified that we replied to the email the same day you sent it, on June 8, 2024. We advise you to check your spam, junk, or promotions folder, for some reason, our emails go there sometimes. We have just resend the email a few minutes ago to your kassidymather email and supakass email as well. Thanks!

5つ星のうち3の評価

Your size large runs extremely…

Your size large runs extremely extremely small for a size large as someone who is generally a size 12 with a large bust. This is definitely way too small and is not a size large.

2024年5月6日
böhme ロゴ

böhme からの回答

Thank you so much for your feedback! We are very sorry to hear that our sizing did not meet your expectations.
We are constantly working on improving our website, products, and service, and your feedback helps us to be better. We will share your feedback with our buyer team! Again, thank you and we apologize for any inconvenience caused!

5つ星のうち5の評価

Great style and prices!

I love Bohme's selection, styles, sizes, and prices. Ive always have had a good experience when ordering and yhe few times ive had to return were super easy as well. I just wish there was an app.

2024年5月6日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち5の評価

The ladies who work at our Bhome are…

The ladies who work at our Bhome are always so helpful and kind. They are the best!

2024年5月4日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち5の評価

I love the Bohme style!

I love the Bohme style!

2024年4月30日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち5の評価

Love the quality and for a decent…

Love the quality and for a decent price! Huge fan. Especially after the ease I had when I wanted to exchange something !!!

2024年4月29日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち1の評価

Took my money and confirmed my order…

Took my money and confirmed my order days ago then out of nowhere canceled my order.

2024年4月29日
böhme ロゴ

böhme からの回答

Hey Stefani, our customer service team just sent you an email from webteam@bohme.com to investigate this situation because we checked the details of the order number provided and we see that this order was successfully shipped and delivered. If you do not see the email in your normal inbox, please make sure to check your spam, junk or promotions folder, for some reason our emails go there sometimes. Thanks!

5つ星のうち5の評価

As expected

Arrived in a timely fashion, dress is nice!

2024年4月26日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち1の評価

BEWARE - Bohme is a SCAM

Bohme is a total scam. Clothing is cheap copy of what is advertised. Company is in China, NOT in Melbourne, London, Toronto….and so on. If you try to return item they alias ‘Eva’ will offer you a replacement item of your choice for a ‘handling fee’. After multiple emails a return address in China was finally provided. Note, a search of this address returns multiple company names with the same return policy blurb….won’t waste my time further….will concede defeat and use as dusting cloth.

RE REPLY FROM BOHME:

‘IF’ your response is legitimate then you may wish to try shutting down the websites that impersonate you. However, I note that you do not have my details to undertake the search you claim to have done, so this raises another red flag. BUYERS BEWARE and check reviews on multiple platforms as my experience is replicated by others too many times…I am sorry I didn’t do the same.

2024年7月25日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your review! We are very sorry but we are not finding any orders under your first and last name on our system.

Also, our warehouse is located in Draper, UT and we never ask our customers to return/ship our products to China.
Based on the information you provided us on your feedback, looks like your order was placed with a different company. We can confirm that Bohme is not affiliated with any other website/company. Our only website is bohme.com and our name is only "Bohme".

5つ星のうち1の評価

Rubbish ….

This is Bohmelondon.co.uk host website shopify . ( business registration number 76341161)
Didn’t expect them to be great ….. but equally didn’t expect them to be sooo awful ! they are so badly made , mis- sized and such cheap material- polyester and cotton, so thin . Only use would be as a tea towel !
3 weeks to arrive from China …. Yet website gives the impression it’s London !
It’s a rip off , don’t waste ya money on this brand Bohme London (not associated with Bohme.com)

2024年7月24日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your review! We are very sorry but we are not finding any orders under your first and last name on our system.

Based on the information you provided us on your feedback, looks like your order was placed with a different company called Bohme London. We can confirm that Bohme is not affiliated with that website/company. Our only website is bohme.com and our name is only "Bohme".

5つ星のうち1の評価

Item not as shown.

I order a cute denim dress on line. The dress that arrived looked nothing like the picture,and was definitely not denim.
I contacted customer service and was told I would need to pay an additional 22$ in order to get the dress I originally ordered.
I had already paid for the dress I ordered and was not given an explanation by customer service.

2024年7月2日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your feedback. Please contact our customer service team at webteam@bohme.com with your order number so we can investigate this on our end as we are unable to find any orders or any conversations on our inbox under your name on our system. We are wondering if your order was maybe placed with a different company because we offer multiple free options for our returns and we never ask our customers to pay an additional high amount to return products. We hope to hear from you soon. Thanks!

5つ星のうち1の評価

Scam

Scam, this website is a scam. Dresses look nothing like the pictures. Cheap clothes.

2024年7月23日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your feedback. Please contact our customer service team at webteam@bohme.com with your order number so we can investigate this on our end as we are unable to find any orders under your first and last name on our system. We are wondering if your order was maybe placed with a different company. We hope to hear from you soon. Thanks!

5つ星のうち2の評価

Linen pants

I purchased a pair of Linen pants from Bohme. They arrived quickly, but the fabric is very thin, sheer and cheap looking. When I requested a refund, they tried to get me to exchange for something else, with a 22.00 fee for handling. I declined, and they gave me a return address - in China. The company is based in Toronto, Canada. Why am I sending it to China, and I have to pay the return fee. I’m very disappointed and feel I’ve been duped. I only bought them because I thought I was buying from a Canadian retailer. Never again will I purchase from them.

2024年7月19日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your feedback. Please contact our customer service team at webteam@bohme.com with your order number so we can investigate this on our end as we are unable to find any orders or any conversations on our inbox under your name on our system. We are wondering if your order was maybe placed with a different company because we offer multiple free options for our returns and we never ask our customers to pay an additional high amount to return products. We hope to hear from you soon. Thanks!

5つ星のうち1の評価

SCAM ! DO NOT ORDER FROM BOHMETORONTO

If I could give a zero star i certaintly would.
This 'company' is a complete scam. It seems they have fake 'shops' located across the globe disguising themselves as a brick and mortar shop of the same name.
They sent me a completely different dress than what was ordered and the quality received was beyond terrible. I have so far wasted a week of my time arguing them for a refund. They sent me a $10.95 refund on a $70 order. Eva is the name of their fake customer service representative.

DO NOT ORDER FROM THIS WEBSITE- IT IS A SCAM AND THEY WILL DO NOTHING TO REFUND.

2024年7月22日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your review! We are very sorry but we are not finding any orders under your name on our system.

Based on the information you provided us on your feedback, looks like your order was placed with a different company called Bohme Toronto. We can confirm that Bohme is not affiliated with that website/company. Our only website is bohme.com and our name is only "Bohme".

5つ星のうち1の評価

Beware of 'Bohme London'

Beware of 'Bohme London'. It supplies overpriced, low quality, oversized items shipped from China (which take 3 weeks to arrive and are impossible to return). I asked to return (as per their policy) and they said I have to pay for return tracked shipping to China: "Return address Wang Maoqin Address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District, City: Ningbo. Zip code: 315100. Province: Zhejiang. Country: China")
So this commonly used statement on their Trustpilot responses is a lie: "Our warehouse is located in Draper, UT and we never ask our customers to return/ship our products to China."
Avoid avoid avoid.

2024年7月22日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your review!

Based on the information you provided us on your feedback, looks like your order was placed with a different company called Bohme London, not with us.

We can confirm that Bohme is not affiliated with that website/company. Our only website is bohme.com and our name is only "Bohme". Also all our online products are shipped out from our warehouse located at Draper, UT. Again, we are not affiliated to Bohme London. Thanks!

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