I cannot speak highly enough of Amy and the team at Simply. From start to finish, they are an absolute pleasure to deal with â professional, responsive, and genuinely caring about their customers. The... ãã£ãšèŠã
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Great overall experience. Very prompt response to emails whether its an enquiry or order. Good quality products, Great price and delivery very quick! If an issue occurs, dealt with immediately wi... ãã£ãšèŠã
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One of the nicest and most professional companies we've had the pleasure of dealing with. Things don't always go right - that's part and parcel of business - but IBC are so easy to raise issue... ãã£ãšèŠã
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I contacted IBC simply via their website contact page about a problem Iâd had with a purchase made through a third party. I had a very courteous and positive response the next working day and they... ãã£ãšèŠã
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IBC Simply has become Bold Foods, a name that captures our ambition, our brands and the future weâre building. Weâve spent over 25 years shaking up beverages in foodservice. Now, weâre going bigger: a one-stop concept-to-creation partner for the UK food and drink industry and beyond. Weâre shaking up syrups, toppings, sauces and more - made for coffee shops, caterers, restaurants, online retailers and ambitious food businesses worldwide. But we donât just supply products. We develop them, test them, refine them, manufacture them, pack them and distribute them. All with trend-led thinking, practical know-how and a team that knows how to move fast. As part of Delightful Food Group, and alongside March Foods, we offer expertise from insight and product development right through to co-manufacturing and co-packing at scale. So, whether youâre building a product range, refreshing a menu or looking for your next big foodservice innovation, weâre ready. Why be regular when you can be Bold? We create. We elevate. We innovate.
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Bank House, Primett Road, SG1 3EE, Stevenage, è±åœ
- 08006895128
- hello@boldfoods.com
- boldfoods.com
4.8
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Always get dealing with this company.
2024幎8æ13æ¥
Bold Foods ããã®åç
Hi there,
Thank you for your feedback!
We're delighted to hear that you are happy with the service you receive whenever you speak with us and we look forward to hearing from you again soon!
Best wishes,
The IBC Simply Team
All round good service
2024幎8æ1æ¥
Bold Foods ããã®åç
Hi Phil,
Thank you for your feedback!
We're glad to hear that you're happy with the service you have received and we look forward to speaking to you again soon.
Best wishes,
The IBC Simply Team
Delivery driver delivered the stockâŠ
Delivery driver delivered the stock almost every time in wrong place.
2024幎7æ1æ¥
Bold Foods ããã®åç
Hi there,
Thank you for your feedback!
We're really sorry to hear that you've been having some issues with your recent deliveries.
We aim to make things as easy and convenient as possible for our customers, so it's disappointing to hear that this wasn't the case here.
Following on from our conversation yesterday, we can confirm that we have taken further action with the courier to ensure that your deliveries arrive directly to you and are not delivered to another building on your site. We will continue to communicate with you to ensure you're completely satisfied with the service received both from IBC Simply and the couriers we use moving forward.
Once again, we're so sorry for the inconvenience caused.
Best wishes,
The IBC Simply Team
Had a great experience once again
Had a great experience once again, Christabel was Amazing professional from start to finish.
Thank you for your help and support on getting my order complete.
2024幎6æ11æ¥
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Bold Foods ããã®åç
Hi Imran,
Thank you for your feedback! We're really pleased to hear that you had a great experience, we'll pass this on to Christabel.
We look forward to speaking to you again soon!
Best wishes,
The IBC Simply Team
We have dealt with this company for aâŠ
We have dealt with this company for a few years and always have had excellent service products are top notch
2024幎5æ2æ¥
Bold Foods ããã®åç
Hi there,
Thank you for your feedback! We're thrilled to see that such a long standing customer as yourself is consistently happy with the products and service received.
We look forward to speaking to you soon!
Best wishes,
The IBC Simply Team
Amazing syrups and service
Flavoured syrups are all great and the service is fantastic
2024幎5æ1æ¥
Bold Foods ããã®åç
Hi Jason,
Thank you for your feedback, we greatly appreciate it!
We're glad to see that you're happy with our products and we can't wait to speak to you again soon.
Best wishes,
The IBC Simply Team
Great service as always!
2024幎5æ8æ¥
Bold Foods ããã®åç
Hi Laura,
Thank you for your feedback! We're delighted to hear that you're happy with the service you have received from the team and we're looking forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Amazing Service as always
Ordered a decent size order and it arrived within 48hours, hassle free and fast service what's not to like.
2024幎4æ3æ¥
Bold Foods ããã®åç
Hi Neil,
Thank you for your feedback!
We're really glad to hear that you're happy with the service you received with your recent order. We look forward to hearing from you again soon!
Best wishes,
The IBC Simply Team
great customer service
great customer service - fast and efficient
2024幎3æ25æ¥
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Bold Foods ããã®åç
Hi Philip,
We're pleased to see that you're happy with the service our team offered, we'll pass this on to them. Thank you so much for your feedback!
We look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
It took a very long time to get theâŠ
It took a very long time to get the stock initially. We chased the delivery and was supplied with a consignment number along with my name signing for delivery. I spent a long time looking for the stock thinking that I put it up somewhere without realising. When I asked IBC to check with their courier service, they came back to me saying that they never sent the stock in the first place which was not only an utter waste of company time, but my time also.
Though we will be continuing to do business with you as our customers like your products, this was not a very good first impression.
2024幎3æ7æ¥
Bold Foods ããã®åç
Hi Ashley,
Thank you for your feedback.
Firstly, we would like to sincerely apologise to you, it sounds like we have really let you down here.
It's extremely disappointing to read that your experience has been less than satisfactory. We aim to offer an excellent customer experience to all of our customers and this is something we pride ourselves on.
Rest assured, we will look in to what went wrong here and identify where we could have done better, to ensure that something similar doesn't happen in future. Further to this, one of the team will reach out to you today to discuss this matter further.
Once again, we're so sorry for the inconvenience caused to you.
Best wishes,
The IBC Simply Team
Simply lovely
2024幎3æ5æ¥
Bold Foods ããã®åç
Thank you so much for your review! We're glad to see you're happy with our products.
Best wishes,
The IBC Simply Team
Ordering our products from IBC is veryâŠ
Ordering our products from IBC is very easy and straightforward every time. The delivery is very quick and the staff are always extremely helpful.
2024幎2æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Bold Foods ããã®åç
Hi Jasmine,
Thanks for your review!
It's great to hear you're happy with our products and the service you've received. We'll let the team know and we look forward to speaking to you soon!
Best wishes,
The IBC Simply Team
Bold Foods ããã®åç
Hi there,
Thank you for your review! We're glad to see that you're happy with the service you have received and we look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
good service
2024幎1æ2æ¥
Bold Foods ããã®åç
Hi Jaime,
Thanks for your review! We're happy to hear that you are pleased with the service received and we look forward to speaking to you again!
Best wishes,
The IBC Simply Team
Almost perfect except back orders onâŠ
Almost perfect except back orders on some products.
2023幎11æ24æ¥
Bold Foods ããã®åç
Hi there,
Thanks for your review!
It's great to hear that you're happy with the service you've received overall. We always appreciate feedback, positive and constructive, and will aim to improve where needed.
Best wishes,
The IBC Simply Team
Bold Foods ããã®åç
Hi Nusrat,
Thank you for your review!
We're thrilled to hear that you're happy with the service you received from our team and we look forward to speaking to you soon.
Best wishes,
The IBC Simply Team
Excellent product range.
Excellent product range.
Great value for money.
Speedy and friendly customer service.
2023幎9æ28æ¥
Bold Foods ããã®åç
Hi there,
Thank you for your feedback, we're glad to hear that you're enjoying our products!
Best wishes,
The IBC Simply Team
Always a pleasure to deal with fromâŠ
Always a pleasure to deal with from ordering to a super quick delivery service with a follow up email to ensure the service and delivery was ok!
Fantastic service as always
A massive thank you to IBC!
2023幎9æ25æ¥
Bold Foods ããã®åç
Hi,
Thank you so much for your feedback, we're glad to hear that you're happy with the service you received. We'll pass the feedback on to the team!
Best wishes,
The IBC Simply Team
Bold Foods ããã®åç
Hi Kate,
We're glad to hear that you're happy with the service you received from Abbi, we'll pass this feedback on to her.
Have a great day!
The IBC Simply Team
Quick response and committed services.
2023幎8æ24æ¥
Bold Foods ããã®åç
Hi Atif,
Thanks for your feedback!
We're happy to hear that you're satisfied with the service you received. We'll pass your feedback on to the team and keep up the good work!
The IBC Simply Team
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