Bold Foods ロゎ
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Bold Foods レビュヌ 

118
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TrustScore 5段階評䟡の5

4.8

仕出し飲食料品の提䟛業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I cannot speak highly enough of Amy and the team at Simply. From start to finish, they are an absolute pleasure to deal with — professional, responsive, and genuinely caring about their customers. The... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great overall experience. Very prompt response to emails whether its an enquiry or order. Good quality products, Great price and delivery very quick! If an issue occurs, dealt with immediately wi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

One of the nicest and most professional companies we've had the pleasure of dealing with. Things don't always go right - that's part and parcel of business - but IBC are so easy to raise issue... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I contacted IBC simply via their website contact page about a problem I’d had with a purchase made through a third party. I had a very courteous and positive response the next working day and they... もっず芋る

䌁業が回答したした

䌁業情報

  1. 仕出し飲食料品の提䟛業者
  2. 飲料流通業者
  3. 飲食料品茞出業者
  4. 食品補造業者
  5. 補造業者

圓該䌁業による蚘述

IBC Simply has become Bold Foods, a name that captures our ambition, our brands and the future we’re building. We’ve spent over 25 years shaking up beverages in foodservice. Now, we’re going bigger: a one-stop concept-to-creation partner for the UK food and drink industry and beyond. We’re shaking up syrups, toppings, sauces and more - made for coffee shops, caterers, restaurants, online retailers and ambitious food businesses worldwide. But we don’t just supply products. We develop them, test them, refine them, manufacture them, pack them and distribute them. All with trend-led thinking, practical know-how and a team that knows how to move fast. As part of Delightful Food Group, and alongside March Foods, we offer expertise from insight and product development right through to co-manufacturing and co-packing at scale. So, whether you’re building a product range, refreshing a menu or looking for your next big foodservice innovation, we’re ready. Why be regular when you can be Bold? We create. We elevate. We innovate.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

118件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(118)

過去12か月のレビュヌ数: 15件

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5぀星のうち5の評䟡

Very good service

We highly recommend IBC Simply as providing a high level in customer service, deliveries, quick responses, aftercare policy; you would not want or need more than they provide!

2022幎10月12日
Bold Foods ロゎ

Bold Foods からの回答

Thanks so much for taking the time to write such a lovely review!

The IBC Simply Team

5぀星のうち5の評䟡

new customer

Great customer service, quickly responded to any quiries i had as a new customer. Dealt with Matt, his approach was very professional and thorough thank you. Delivery time was excellent and products are very good. Thanks again the team at ibc .

2022幎10月11日
Bold Foods ロゎ

Bold Foods からの回答

Thank you so much for your review!

It's so lovely to hear and we'll certainly pass this on to Matt.

The IBC Simply Team

5぀星のうち5の評䟡

Wonderful to work with!

One of the nicest and most professional companies we've had the pleasure of dealing with.

Things don't always go right - that's part and parcel of business - but IBC are so easy to raise issues with which get resolved quickly if it's within their power to resolve, and if not they do what they can to help. A lot of our deliveries have to come packed in a certain way and they have always been so incredibly accommodating in that sense. Can't ask for more!

Customer service aside, the products are fantastic. Great range, yummy flavours, helpful recipes/ideas, and it's great that they're always thinking of new things to freshen things up.

Shout out to Matt, Louise, Amber, Kimberley, Scott, Olga, and even newbie Nathan (who has been stellar) for the service and help they provide us day in day out!

2022幎9月12日
自発的なレビュヌ
Bold Foods ロゎ

Bold Foods からの回答

Thank you so much for taking some time to write such a lovely review!

The team really loved hearing how much their hard work is appreciated.

The IBC Simply Team

5぀星のうち3の評䟡

Following up orders placed

I placed an order on the 1st of September and was supposed to get it latest I believe by Monday. I chased up on Tuesday and was told was delivered to the wrong address and would will be sent out on Wednesday. Didn't receive it so chased up on Thursday and was told sorry I need to reorder. I did not get a satisfactory explanation as to what happened to my order.
Although this is a one off, I feel if I was a first time customer I would be put off by this experience. It's taken over a week to get an order that was supposed to be delivered next day. Meanwhile sales has been lost by the unit for not having the stock to sell and marked down for non-compliance.

I am happy with the response and reply.

2022幎9月8日
Bold Foods ロゎ

Bold Foods からの回答

Thanks for your review.

We're so sorry that we didn't get things right for you this time.

Having looked into this, as you rightly pointed out, due to an admin error on our side, this was despatched to the wrong address. We're so sorry this happened.

As soon as we were aware of the issue, we re-sent your order out to the correct address, but unfortunately it appears Fedex has let us down as this is showing as 'in transit' 3 days later. We have raised this directly with them.

In the meantime, we can see a third order is being despatched today and have asked our warehouse to upgrade this to a Saturday delivery service, to ensure you get this tomorrow.

We're really sorry again for letting you down with your order and that you didn't receive a satisfactory explanation for what happened. Please be assured this isn't indicative of the service we aim to provide.

Thank you again for taking the time to feedback and help us improve.

The IBC Simply Team

5぀星のうち5の評䟡

Brilliant team of people

Brilliant team of people, fantastic customer service and nothing is too much trouble.
Wonderful service, always! Definitely 5*

2022幎8月30日
Bold Foods ロゎ

Bold Foods からの回答

Thank you so much for your lovely review!

The team will be delighted to hear how much their hard work is appreciated.

The IBC Simply Team

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