I have not received my order .I have received some one elses order.I have tried to contact seller but i still have no clear idea what is happening with my order no confirmation via email or any other... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Fantastic service and fast delivery. I have ordered numerous items and every one has come up to my expectations. Very pleased
I have just purchased for the 3rd time from this company. I cannot rave enough about them. The customer service is first class. The clothing is unique and well-made. The delivery arrived in 2 days. Th... もっと見る
I have ordered a number of times from Bond Street Stores. The clothes are very stylish and different. Get a number of compliments when i jave worn them. I last ordered a pink top unfortunatly there wa... もっと見る
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当該企業による記述
Bond Street Shoe Company, Find The Latest Womens Trends.
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Where is my order
I havnt received anything to review despite the order being made over a week ago and £4.99 postage taken. It hasn't even been dispatched.
Wow what a company!🌟🌟🌟🌟🌟
Wow what a company! Ordered and arrived in 2 working days🫶From start to finish it was the easiest process, communication was spot on and the clothes are just beautiful🩷would absolutely have no hesitation in recommending this company to anyone🌟🌟🌟🌟🌟
Resolved in the end so all good
Update - we managed to make contact a couple of days ago and have resolved the issue hence my updated review.
Bond Street advised there had been a problem with my address, to which I confirmed it was correct, it’s just weird. And the parcel was then sent overnight and I have just received it now.
Apparently I had been calling the wrong telephone number, but I was using the one on the link in my order confirmation.
Once we were in contact the service was efficient. And the product is perfect.
A more proactive approach to check my address would have saved a lot of worry my side, but alls well that ends well.
Original experience- Ordered over a week ago and no updates since “order confirmed”. The link in the order confirmation doesn’t show the order as having been dispatched yet. I have emailed as per guidance in the confirmation email and not had a response. I have tried to telephone again using details from the “contact us” guidance, however a recorded message says “calls are not being connected to this number at this time”. I have tried the WhatsApp route also, and still no reply.
Throughout all these attempts they have been posting new content on their socials, including responsding to comments (positive comments).
Beginning to assume they are no longer trading or it’s a scam website as it’s a black hole as far as customer service is concerned.
The trousers are a lovely material
The trousers are a lovely material, I wasn't sure how they would fit as they are wide legged, however, they fit really well and look very classy. Jumper is so soft and again the material is lovely . Always happy with the clothes I order from this company and.
Lovely items of clothing a good…
Lovely items of clothing a good delivery. Have to stop myself looking at the sight daily!
I love this company
I love this company. I buy from them at least once a month or more. I recently bought the same coat in 3 different colours.
The prices are incredible and the quality really good. I have had a couple of refund and delivery issues, but I believe the test of a great company is appreciated when things go wrong, and how they handle the issue, I would give them 10/10 each time
Gorgeous clothes 😍
I purchased 2 barrel leg trousers…
I purchased 2 barrel leg trousers leather look from Bonds store just before Christmas so a little late reviewing, they were fabulous brilliant quality fit perfect and I have to say the shopping experience was great anyway query's I had were promptly answered considering the time of year it was. Will be purchasing again and would recommend to give them a go you won't be disappointed
Thank you Anne Marie for your thoughtfulness and excellent customer service🫶💚🫶 🫶
Thank you Anne Marie for your thoughtfulness over the Christmas and New Year, i had ordered a couple of things over Christmas unfortunately they went astray with Evri
Ann Marie couldn't apologise enough ...i got a full refund straight away...she also gifted me the jacket that had gone missing free of charge🫶 ....i bought a fur coat i had been looking at for while ..and orderd it straight away it is absolutely stunning
The quality is high end and beautifully made ...definitely top of the list for may next capsule wardrobe ...id give 10 stars if i could...best wishes Cathryn Egan
Always a pleasure and straight forward…
Always a pleasure and straight forward buying from Anne Marie,she is the kindest person you could ever meet,never have any issues and always there for advice,go buy you will not be disappointed,I'm a long term customer xxx
Glam nan
Excellent service. Quality of the clothes is fantastic. Love the designs ... something a little different.
Great customer service.Above and beyond.
Very pleased with my balloon trousers
Very pleased with my balloon trousers , very comfortable and good quality, delivered quite quickly yoo
Arrived quickly and refund was…
Arrived quickly and refund was processed very quickly love the stuff I brought x will be ordering more
Fabulous online experience amazing…
Fabulous online experience amazing clothes spoke to the lady in the shop about an item of clothing she was super helpful I will be ordering again soon thank you for making me look amazing 🛍️
If I could give zero stars
If I could give zero stars, I would! Awful customer service. No communication whatsoever. Emails are being ignored and I'm still chasing a refund for items which were returned 3 weeks ago. Wish I had read the reviews before ordering as clearly this is a common theme. TERRIBLE CUSTOMER SEVICE - STAY CLEAR!
Disappointed
Ordered, Items received & looked like parcel had been opened ,it had been tapped up. Clothes I ordered were Poor quality, therefore I returned. Items sent back with tracking, still no refund after 2weeks, emailed , no response at all. Opened a case via PayPal. No response to them either. Finally PayPal refunded. Disappointing as when you order they take your money instantly. Note to self, steer clear!!!!
Very fast delivery and top was lovely…
Very fast delivery and top was lovely really pleased with my purchase
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