Great service , great products. I have several soft , comfortable nightgowns and dressing gowns , will be getting more 😊 Quality is much better than other places.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lovely pattern on dressing gown but thought it would thicker cotton. Also the delivery was slow.
About 50 years ago, all my pyjamas were Bonsoir size Petite. Then I moved to Brazil and only returned to London recently and bought a Summer pyjama size Petite. The pyjama is beautiful and perfect... もっと見る
I ordered the nightdress online and it was delivered promptly. The nightdress is lively. Light but cosy. Perfect for the autumn. Thankfully it is not pastel in colour.
企業情報
当該企業による記述
Bonsoir of London - Producers of the finest quality luxury nightwear, sleepwear and home wear. Including luxury silk pyjamas and cashmere robes, for both men and women. We are proud to have been in operation for 100 years, since 1926.
連絡先
Unit 3 Crewkerne Business Park, TA18 7HJ, Crewkerne, 英国
- 01460 200 460
- CustomerServices@bonsoirbypost.com
- bonsoiroflondon.com
4.6
優良
66件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Goods arrived correctly and when stated.
2026年4月20日
Beautiful and beautifully made
Beautiful and beautifully made dressing gown. A bargain in the sale too.Bonsoir were very helpful too delaying delivery while I was away,
2026年4月28日
Very happy with my purchase of deux…
Very happy with my purchase of deux warm winter nightdresses and a summer kaftan.
Beautiful fabric quality. Very well made
2026年4月24日
I wish there were 100 stars!
I wish there were 100 stars!
The 3 ladies, Nicola, Joanne and Maxine are very proffesional, pleasant and friendly.
Bonsoir have definately in my opinion the best of customer services I have ever come across.
Bonsoir are, indeed, so very lucky to have them in their employment.
2026年5月3日
Great products using quality materials.
2026年4月21日
Excellent service of quality goods.e goods were delivered on stated time…
The goods were delivered on stated time in good condition. I was kept informed about the whole process from purchasing to delivery
Good quality bedding bought. Looks good and expensive different from other bedding products I have.
2026年4月20日
Excellent product
Excellent product. Better than expected. Outstanding detail, top grade cotton
2026年4月22日
The best products ever .
2026年4月22日
Lovely quality and prompt delivery
Lovely quality and prompt delivery - nightgown a bit long for me but I am quite short!
2026年4月15日
God Products, price transparens to be improved
God Products, quick delivery, but the transparens of the pricing has to be improved
2026年4月15日
Bonsoir of London からの回答
Thank you for your kind comments regarding our products and delivery , we are delighted to hear this.
We are grateful for your feedback on pricing transparency. For all international orders, duties, taxes, and shipping are carefully calculated and included at checkout. This approach is intended to provide a considered and seamless experience, ensuring that no additional charges arise prior to delivery.
We recognise, however, that this may not always feel immediately clear, and we are actively reviewing how we present this information to ensure it is communicated with complete clarity.
Your feedback is greatly appreciated, and should you require any further assistance, our team would be pleased to help.
Best wishes,
Bonsoir Customer Services
Execution excellenceOrder place
Order place. Confirmation given and delivery executed promptly.
2026年4月10日
Very disappointed!
EDIT I did contact the company directly before posting the review and received an apology, but that was all.
I have used this company since 2018 and whilst costly, the quality of the fabric justified the price until my latest purchase this year, which did not.
Poor quality fabric that was thin and lacking the quality of previous purchases.
Will not be purchasing from them again.
2026年1月21日
自発的なレビュー
Bonsoir of London からの回答
We are very sorry to read this, particularly as you have been a valued customer of ours since 2018.
It is naturally disappointing to hear that your most recent purchase did not reflect the quality you have come to expect from us. We take great care in the selection of our fabrics, and your feedback is taken extremely seriously.
We would very much appreciate the opportunity to look into this further and understand what may have gone wrong. Please do contact our Customer Services team at customerservices@bonsoirbypost.com, quoting your order details, and we will ensure this is reviewed promptly.
Thank you for bringing this to our attention.
Best wishes,
Bonsoir Customer Services
Cheaply made.
Even at 60% off the Liberty print pajamas were a splurge. The fabric is cheap, thin and stiff. The color is drab. I suspect it is a knock off of Liberty. The cut is dowdy and the finish very cheap. I haven’t washed but expect stitches to unravel and fabric to shrink. Very disappointed.
2024年8月23日
自発的なレビュー
Bonsoir of London からの回答
We are sorry to read of your disappointment.
We would like to confirm that all Liberty print garments we offer are made exclusively using genuine Liberty fabric, sourced directly from Liberty London. Authenticity and quality are fundamental to our brand, and we take great care in both the selection of our materials and the standards of our craftsmanship.
We regret that this particular purchase did not meet your expectations in terms of fabric, cut, and finish, as this is not representative of the experience we aim to provide.
Although some time has passed since your order, our Customer Services team would be happy to discuss your feedback further should you wish to get in touch.
Best wishes,
Bonsoir Customer Services
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