レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

BOSSU is such a dirty company. What a scam this company is and their customer service has definitely dropped off. They just take money from customer but don't give right product.

5つ星のうち5の評価

Very easy to navigate online with super quick delivery, it arrived next working day with dpd. very condition, vr headset looked like new. Lovely 2nd Oculus. Very good communication with updates. Thank... もっと見る

5つ星のうち1の評価

Be careful buying from this company. We bought a Xbox from them which has stopped working. We have attempted to contact Bossu as the Xbox is still under warranty but they are not coming back to us. We... もっと見る

5つ星のうち5の評価

I was a bit hesitant to buy a refurbished Series X, but I'm so glad I did. The console arrived in immaculate condition and functions just like a brand-new one. The packaging was secure, and the delive... もっと見る

企業情報

  1. 携帯電話アクセサリ店

当該企業による記述

The go-to online retailer for refurbished tech and personalised tech accessories. Whether you need to buy/sell game consoles(PlayStation/Xbox) or iPhones refurbished to a high standard, or premium customised phone cases for your iPhone, Samsung or Google Pixel, we have it all. We care about the environment, recycling techology is an intrinsic part of BOSSU's ethos, that's why we offer the best prices for your game consoles(PlayStation, Xbox, Nintendo) and iPhones


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3.2

まあまあ

TrustScore 5段階評価の3

117件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.2

すべてのレビュー

(117)

過去12か月のレビュー数: 0

レビューを書く
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5つ星のうち5の評価

Really please with my order

Really please with my order, and the customer experience!!!

the 2 x PS4 Pros came, both in great condition, and came on time as promised and reassured by customer service!

2024年10月28日
自発的なレビュー
5つ星のうち2の評価

Shocking customer service

Ordered a refurbished PS4 plus a controller in September. The PS4 works fine, but the controller had a broken button. I had to email Bossu several times before they eventually sent a replacement. Unfortunately, that one was faulty too. I have mailed several times but not had a response. It's now Halloween and we still don't have a working controller. Shocking customer service

2024年10月31日
自発的なレビュー
5つ星のうち1の評価

Poor customer service

I ordered a refurbished Apple Watch which arrived very quickly. Upon trying to set up the watch I discovered that it was locked to a previous owner! I emailed support immediately asking for help. Nearly 48hrs later I received a response “please send a photo of the issue so we can assist further”. Photo reply sent 4 mins later. 24/09/24 further email sent to ‘Sandra’ at 8.30am requesting some help as I had heard nothing. I received a saying “it wasn’t locked when we sent it out”! So somehow between Bossu sending it out and me receiving it it gets locked to an unknown email?!! She then sent me a return label and I sent the watch back. Then nothing until I received an applepay notification that it was refunded. No communication from Bossu! On 10/10/24 I again emailed asking what was going on as I hadn’t received the refund. On the 14/10/24 ‘Sandra’ responded with “I will talk to finance and see what we can and find out”. To date 23/10/24 I have heard nothing! AWFUL CUSTOMER SERVICE, DO NOT USE THIS COMPANY! Some serious training is required if this is a real company! 🤬

2024年9月18日
自発的なレビュー
BOSSU ロゴ

BOSSU からの回答

Thank you for your feedback, and we're truly sorry to hear that your experience didn't meet the high standards we set for our service. We strive for clear communication at every step, and it seems we missed the mark here. We appreciate you bringing this to our attention.

While we did issue a refund once the item was returned, we understand that the lack of timely communication caused frustration, and we sincerely apologize for that. We’re taking your feedback seriously and will review our internal processes to ensure better communication in the future.

We’re committed to continuous improvement, and your experience will help us in that effort. Thank you for your patience, and we hope to serve you better in the future.

5つ星のうち5の評価

all okay

So, I was pretty annoyed and probably a bit rude to Bossu when my refurbished White PS4 1TB showed up damaged from delivery. But honestly, even though I was kinda harsh, they were awesome about it. Super chill, really understanding, and didn’t make a big deal out of my frustration. They sorted out the return right away, picked it up straight from my house, and then, boom, the next day after they got it, they sent out a replacement.The whole thing was sorted so quickly. Damaged PS4 went back Monday, and by Thursday, I had the new one, all good to go. I’ve had a few consoles over the years, but this one’s hands down the best so far. And I gotta say, BOSSÜ handled everything super professionally, even though I was pretty grumpy.

I know where I’ll be going next time I need something.

2024年9月30日
自発的なレビュー
5つ星のうち5の評価

Proper Good Bargain

Wasn't sure about buying a refurbished xbox at first, but my mate recommended them, and I’m glad I gave ‘em a go. Got myself a series X and it’s like brand new, but at half the price! Works a treat, and I’ve saved a fair bit. Delivery was bang on too, didn’t have to wait ages like with some places. Liked how I could keep track with DPD, no mucking about.

2024年9月15日
自発的なレビュー
5つ星のうち5の評価

SUPERB

Order arrived on time, completely superb! ⚡⚡ Quick delivery with tracking and the item condition surpassed my expectation.

First time using and will definitely be back

2024年10月17日
自発的なレビュー

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