Chosen for the clean, high-quality botanical ingredients. What I liked most was how well the products perform without feeling heavy or artificial—definitely worth adding to the routine!
企業が回答しました
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レビュアーのコメントを見てみましょう
Easy to order, can’t remember signing up for a monthly subscription so I need to investigate. I wanted to try this product as I don’t know if it will work.
企業が回答しました
My experience was great. Very easy to order. The one thing that is not clear is the auto reorder. Am I signed up for monthly orders of two bottles or one? Also, if you are sending me a second bottle w... もっと見る
企業が回答しました
I’ve only just placed my order, so I can’t comment on the quality yet. However, the product looks promising, and I’m excited to try it. I hope it lives up to my expectations!
企業が回答しました
企業情報
当該企業による記述
BOTANE – Smooth Skin, Made Simple. BOTANE is a modern personal care brand offering innovative, blade-free hair removal solutions for men and women. Our products are designed to make hair removal easier, faster, and more comfortable, with smooth results in just minutes. From body grooming to specialized face and scalp care, BOTANE combines convenience, effectiveness, and a skincare-focused approach. Our mission is simple: Less Shaving. More Living. Discover more at www.botanelabs.com
連絡先
8206 Louisiana Blvd Ne, Ste A, NM 87113, Albuquerque , 米国
- contact@botanelabs.com
- botanelabs.com
4.2
ほぼ満足
41件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Smooth process easy and a great deal…
Smooth process easy and a great deal overall
Looking forward to use the product
2026年10月21日
自発的なレビュー
Botanelabs からの回答
Thank you for your great feedback! We're happy to hear that you enjoyed the smooth ordering process and our offer. We hope you'll love the product and its results!
The BOTANÉ Team
Nice and easy
2026年10月21日
自発的なレビュー
Botanelabs からの回答
Thank you for your feedback! We're glad to hear you had a simple and easy experience. We truly appreciate your support!
The BOTANÉ Team
I like the cost and I'm interested in…
I like the cost and I'm interested in trying the product so many hair removal products are not suited to men.
2026年10月21日
自発的なレビュー
Botanelabs からの回答
Thank you for your feedback! We're glad you appreciate our pricing and are excited to try BOTANÉ. Our goal is to make hair removal easier and more convenient for men. We hope you'll love the results!
The BOTANÉ Team
Great first impression
My experience was great. Very easy to order. The one thing that is not clear is the auto reorder. Am I signed up for monthly orders of two bottles or one? Also, if you are sending me a second bottle wouldn't it make more sense if the auto reorder started in 60 days. These options at first order could get more people coming back.
2026年10月20日
自発的なレビュー
Botanelabs からの回答
Thank you for your thoughtful feedback! We're glad to hear that you had a great ordering experience.
We appreciate your suggestions regarding subscription quantities and delivery frequency. We understand how important flexibility and transparency are, and your feedback will help us improve.
For clarification on your subscription details or to adjust your delivery schedule, please contact our customer support team. They'll be happy to assist you!
The BOTANÉ Team
Good brand great quality
2026年10月20日
自発的なレビュー
Botanelabs からの回答
Thank you for your kind words! We're delighted to hear that you're happy with the quality of our products. We truly appreciate your trust and support!
The BOTANÉ Team
Purchase was clear and straight forward
2026年10月20日
自発的なレビュー
Botanelabs からの回答
Thank you for your review! We're happy to hear that your purchasing experience was clear and straightforward. We truly appreciate your support!
The BOTANÉ Team
Great no complainsts
2026年10月19日
自発的なレビュー
Botanelabs からの回答
Thank you for your great feedback! We're happy to hear you're satisfied with your experience. We truly appreciate your support!
The BOTANÉ Team
Its was a quick and simple process
Its was a quick and simple process. Placing the order was easy too
2026年10月19日
自発的なレビュー
Botanelabs からの回答
Thank you for your feedback! We're glad to hear that your ordering experience was quick, simple, and hassle-free. We truly appreciate your support!
The BOTANÉ Team
No burn and only takes 5 minutes to…
No burn and only takes 5 minutes to remove unwanted hair from your body
2026年10月19日
自発的なレビュー
Botanelabs からの回答
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the quick and comfortable hair removal experience. We truly appreciate your support!
The BOTANÉ Team
Great packaging
Great packaging, a product with a need other products don't supply.very useful.
2026年10月19日
自発的なレビュー
Botanelabs からの回答
Thank you for your great feedback! We're delighted to hear that you appreciate our packaging and find our product useful. We truly appreciate your support!
The BOTANÉ Team
Botanelabs からの回答
Thank you for your feedback! We're glad to hear you had a smooth shopping experience. We appreciate your support!
The BOTANÉ Team
Botanelabs からの回答
Thank you for your kind review! We're delighted to hear you're happy with our product. We truly appreciate your support!
The BOTANÉ Team
Botanelabs からの回答
Thank you for your review! We're happy to hear that the ordering process was simple and straightforward. We appreciate your support!
The BOTANÉ Team
The ad seemed like it would be worth a…
The ad seemed like it would be worth a try. If the product doesn’t work, I’ll be asking for my refund.
2026年10月18日
自発的なレビュー
Botanelabs からの回答
Thank you for giving BOTANÉ a try! We hope you'll be happy with the results. If you have any questions or concerns, our customer support team is always here to help.
The BOTANÉ Team
Botanelabs からの回答
Thank you for your review! We're excited for you to receive your order and hope you'll love the results. We truly appreciate your support!
The BOTANÉ Team
I’ve only just placed my order
I’ve only just placed my order, so I can’t comment on the quality yet. However, the product looks promising, and I’m excited to try it. I hope it lives up to my expectations!
2026年10月18日
自発的なレビュー
Botanelabs からの回答
Thank you for your review and for choosing BOTANÉ! We're excited for you to try our product and hope it meets your expectations. We truly appreciate your support!
The BOTANÉ Team
Easy to Order
Chosen for the clean, high-quality botanical ingredients. What I liked most was how well the products perform without feeling heavy or artificial—definitely worth adding to the routine!
2026年10月18日
自発的なレビュー
Botanelabs からの回答
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the quality and performance of our products. We truly appreciate your trust and support!
The BOTANÉ Team
Il prodotto è pessimo.
Il prodotto è pessimo.
Oltre a non funzionare, la crema depilatoria all'aloe che vendono mi ha provocato un'ustione di primo grado.
Ho contattato il servizio clienti dopo l'acquisto per richiedere il rimborso (vendono la garanzia soddisfatti o rimborsati e il prodotto non fa quello che dice), ma non ho mai ricevuto risposta.
Azienda pessima sotto tutti i punti di vista
2026年7月17日
自発的なレビュー
Botanelabs からの回答
Ci dispiace sinceramente per la sua esperienza e per la reazione cutanea che ha riscontrato.
Prendiamo molto seriamente le segnalazioni relative alla sicurezza e all'efficacia dei nostri prodotti. Desideriamo inoltre informarla che abbiamo recentemente migliorato la nostra formula per offrire risultati più efficaci e una migliore esperienza d'uso.
Ci scusiamo anche per la mancata risposta del nostro servizio clienti. La invitiamo a contattarci nuovamente con i dettagli del suo ordine, così da poter esaminare la sua richiesta di rimborso e trovare una soluzione adeguata.
Il suo feedback è importante e ci aiuta a migliorare continuamente.
Il Team BOTANÉ
A total SCAM
A total SCAM! Ordered the product, arrived super late, the product is the lowest quality possible, does not work, just got skin irritation. But the worst part is, they used my single time order as a subscription, so they charged my card another time for the thing I would never buy in my life. DO NOT BUY!
2026年10月9日
自発的なレビュー
Botanelabs からの回答
We're sorry to hear about your experience. This is certainly not the experience we want for our customers. We take your concerns regarding delivery, product performance, skin irritation, and unexpected charges very seriously.
Please contact our customer support team with your order details so we can investigate the situation, review the subscription charges, and help find an appropriate resolution.
We appreciate your feedback and the opportunity to make things right.
The BOTANÉ Team
1/5 — Hidden subscription, ignored cancellation request, useless product
I bought a hair removal product from Botane Labs as what I believed was a one-time purchase. A month later, I was charged again for a second order. I had no idea I had been signed up for a monthly subscription, as it was not clear to me at checkout. Who needs a hair removal kit every month?
I contacted them the same day the order was placed and asked them to cancel it before shipping. Their first reply ignored my request completely. After I followed up, they told me it was "too late" because the order had already been processed. They are still shipping a product I asked them not to send.
Check carefully for subscription options at checkout before buying, and check your card statement afterwards.
Also no hair was removed at all..!!!
This product from my experience is useless.
2026年9月1日
自発的なレビュー
Botanelabs からの回答
We're sorry to hear about your experience and that the product did not meet your expectations.
We take your concerns regarding subscription charges, cancellation requests, and product effectiveness very seriously. We understand your frustration, especially regarding an order you requested to cancel.
Please reach out to our customer support team with your order details so we can review your case and work toward a fair resolution.
We appreciate your feedback and the opportunity to address your concerns.
The BOTANÉ Team
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