scoundrels. honestly the worst I've been treated by a company in years. I ordered, within minutes I asked to cancel, they refused, that's fine. Next I accept that my mistake is mine alone. then I ge... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Not only do i rely on bottle buzz for access to impossible to find quality liquors, the pricing bundles provide my bucket list of drinks, and the last order included two bottles of buffalo trace bou... もっと見る
It is convenient to not have to search around town for my choice of bourbon. I’m happy to pay a few dollars more for the ease of selection - and truthfully, the prices are not too far off what I’d spe... もっと見る
Counterfeit products. I contacted Buffalo Trace distillery and they confirmed that they do NOT distribute to Bottle Buzz. Additionally, Bottle Buzz offers scarcely available bourbons, such as Pa... もっと見る
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この企業のTrustpilot 利用方法
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Ordering was easy and the packaging was…
Ordering was easy and the packaging was incredibly secure. Shipping took two weeks, and the lable was made 10 days after I made the purchase. Customer service was really nice. When I emailed them about the order they were friendly and prompt.
Overall good
Overall good! I was expecting a faster shipping time, but they do say shipment might take 3-9 business days. I’m used to my items shipping out after payment within three to four days! And three days shipping. My order was two weeks, which while not what I’m used to isn’t horrible. Packaging was top notch! And while I probably will order more from BottleBuzz, I’ll be a little more patient about receiving my order realizing it will probably take two full weeks to complete the process.
Order takes extremely long to ship
I agree with Bill’s review from 7/2/2025. I also placed an order many days ago and have been given two delivery dates, the first of which has passed, and my order still has not shipped. The woman who answers their phone keeps telling me it will ship today or tomorrow, yet it never does. Now I cannot even cancel the order without a fee. I will NEVER buy from this company again. There are many other much better companies from which to purchase alcohol online.
Reasonable prices and superfast…
Reasonable prices and superfast shipping. Packaging was awesome and no issues. Looking forward to doing more business.
Special Whiskey
I was looking for a particular brand of Whiskey and your company had it. It was shipped quickly and arrived when promised.
I've ordered from them previously (x5)…
I've ordered from them previously (x5) without an issue but I have been waiting for over 2 weeks for my order. After being given two delivery dates that passed I finally have a shipping number. But true to form the package has not been picked up. Something has changed and I won't be using them again.
Completely unreliable – express service is a scam, no refund, useless support
I placed an order with BottleBuzz on June 4th and paid extra for express processing and 2-day shipping. According to their own policy, if the shipping label isn’t generated within 24 hours, the express fee should be refunded.
That never happened.
I had to email them multiple times over several days, with no real response. Eventually, after almost a full week of silence and vague excuses, the order was finally shipped – late, of course – but the express fee refund is still missing.
It’s now the end of June, and I still haven’t received a cent back for a service that was clearly not delivered. Their customer support is painfully slow, evasive, and completely unhelpful. They take no responsibility for the services they promise.
A thoroughly frustrating and unprofessional experience. If you value your time and money, stay away from BottleBuzz. I will absolutely never order from them again, and I strongly suggest others do the same.
Reliable
Reliable, accurate order fulfillment with packaging that ensures safe, undamaged delivery. Of several delivery options I have used (I no longer drive), this is by far the best.
I am very pleased
I am very pleased. They did exactly what the promised. I highly recommend!
Ordered Champagne for family…
Ordered Champagne for family celebration and paid extra for speedy delivery - they quoted four days.
Not received yet 6 days later and they are ignoring emails about delivery. i suggest you look elsewhere
Easy Peasy
The order was easy to place and arrived in a timely manner. Everything was on point!
I’m 56 years oldHorrible
I’m 56 years old, Bottle Buzz is by far the worst company I’ve ever done business with with. They have had my money for 3 weeks. I keep getting these emails that say UPS has not provided a tracking number. I call them sat on phone for 20 minutes nothing. Their emails are all lies. DO NOT BUY FROM THESE PEOPLE!!!
Dishonest Company
Ordered from them and they told me my package was shipped but upon further communication the tracking info they gave me noted only a label had been produced. Took a month to get a portion of my order and still missing items and they are trying to say that I received it. This is continuing to be an ongoing situation I would not trust this company ever again. They are dishonest and slow
Still waiting after 5 weeks
I placed an order and they kept deceiving me about the delivery with a tracking number that was not dropped off to the carrier for weeks after providing it. I am approaching 6 weeks with no delivery and lots of false promises and delays. I keep getting asked to rate my experience, hard to do with no delivery of product. The only positive is they kept responding to repeated emails , never with useful information, but they did respond. Maybe I will add a star if I ever see my order delivered.
Shipping is a little slow but otherwise…
Shipping is a little slow but otherwise very happy with purchase. So much more convenient than trying to find bourbons in the local stores.
The Worst Customer Service
Ordered two bottles of alcohol. Immediately asked bottlebuzz to cancel the order. They acknowledged I wanted the order cancelled and hours later processed and shipped the order anyway. They then shipped it without adding over 21 signature. Never received the package. Wrote BottleBuzz Numerous times and they blew me off. BottleBuzz did nothing to solve the problem. Horrible Customer Service. Do Not Waste Your Money. Filing a Complaint with the State of California for illegally shipping alcohol without adult signature required.
Excellent communication when I asked…
Excellent communication when I asked about my shipping concerns. Customer service is very important to me
Superior Whiskey
Purchase Aberfeldy 21 single malt whiskey for an anniversary gift. Excellent taste and very smooth. Shipping was quick, product arrived in 8 business days with no issues. Definitely recommend this business and product. Thanks …….
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