BoxNow レビュー 1,501

Grundig gennemgang, og god service, til en fin pris

Hurtigt og nemt

Igen igen en fantastisk kompetent og imødekommende mekaniker som lavede service på min bil, Robin du er mere end godkendt

I am extremely disappointed with the service provided regarding my tyre change.

I own an XPENG and purchased both winter and summer tyres through them, with Box Now as their partner. For weeks now, I have been trying to get my tyres changed, and the experience has been completely unacceptable.

First, I was told they could not locate my tyres. Then, I received no response because the responsible employee had left the company with no auto-reply, no forwarding, and no follow-up. This is highly unprofessional.

Appointments take 10–14 days to schedule, only to be cancelled on the same day. This has now happened multiple times. Most recently, my appointment was cancelled again on the morning of the scheduled day.

This is not a minor inconvenience — I rely on having the correct tyres for safety. I drive frequently to Germany in winter conditions and had already booked my winter tyre change last year in late summer. The tyres were only changed in January, which is far too late.

As of today, I still do not have a confirmed solution. I have called and emailed, but received no response.

I will now be cancelling my service with them and escalating this further. This level of service is simply not acceptable.

I expected far better from XPENG and their partners.

Har lige fået monteret sommerhjul og i den forbindelse fået nye dæk. Det er en nem og god løsning at få skiftet dæk af BoxNow på hjemmeadressen. Jeg er yderst tilfreds lige fra bestilling af tid til arbejdet er udført. De to sidste gang er det Mads, som har ordnet det - han har styr på det hele :)

Havde Mark ude og lave service og han er sød og rar og fortalte hvad og hvordan det stod til

Alt som aftalt

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Fuld ud tilfreds - kan klart anbefale dem.

Super nemt. God dialog med mekaniker både før og efter besøget.

Super service :)

Super høflig og god betjening, vil klart anbefale

Mark gjorde det super fint, ringede i god tid og var god og informativ

super service

Yderst god, venlig og imødekommende service fra den kvindelige medarbejder som kom ud for at skifte batteri på min bil. Hun får min aller bedste anbefaling.