レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

A complete con! App doesn't work, rewards are non-existant. Says I have £6 of rewards, but not way of redeeming them. What a joke company - I'll stick with Esso & Nectar, which does actually reward yo... もっと見る

5つ星のうち2の評価

My goodness, you would think that a company worth nearly £90 billion would make sure their app worked properly before rolling it out. Took me four goes to register and now when adding my bank card I g... もっと見る

5つ星のうち1の評価

Rubbish app, haven't received rewards vouchers ,emailed various times with no answers, complete and utter waste of time,I've stopped using BP.

5つ星のうち1の評価

DON'T WASTE YOUR TIME. RUBBISH OVERPRICED OFFERS & NON-EXISTANT CUSTOMER SERVICE WHO NEVER RESPOND OR GET BACK TO YOU. PLS BP JUST STOP WHAT YOU ARE DOING> THE WORLD DOES NOT NEED BP> THEY SHOULD BE A... もっと見る

1.4

ひどい

TrustScore 5段階評価の1.5

70件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.4

すべてのレビュー

(70)

過去12か月のレビュー数: 23件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

UNDERHANDED AND SHOULD BE ILLEGAL

Downloaded the BPme app today as i was reliably informed that there's a welcome bonus for joining and i was reliably informed BY THE SAME STAFF MEMBERS, that i could use the welcome £2.50 off the fuel i was about to purchase.
Turns out, despite there being NO evidence or advertising on the app of a condition requiring 25 separate points be accumulated before using the initial 500 (1 point = ½ a penny)... i was furious when they said it wouldn't work because i needed to get 25 points prior to use... doing a 180 on what they ALREADY told me. Customer Service were not helpful, I've reported to trading standards for False Advertising and will complain to BP's head offices for the blatant underhandedness of their promotions. IT'S A SCAM! Promotions like that without being transparent should be Illegal!

2025年11月25日
自発的なレビュー
5つ星のうち3の評価

Fuel points offer no good

My rating is because the offers on fuel are not aimed at small car drivers
Latest extra points on fuel when you fill up on 85 litres. Is no good for me.
My Civic from empty only takes 50 litres
My husband's CR -V only takes 57 litres
So to get the offer we would have to go to the pump at the same time.

2025年10月7日
自発的なレビュー
5つ星のうち1の評価

This app is just awful

This app is just awful! 1 star is too many to award it. I knew I was going to a bp station so I refreshed the app before I went, I’ve been so frustrated many times when I go to pay and the app says I need to download the latest version. So a bit of forward thinking from me! But when I go to pay I’m told I need to log in and wait for an email with a security code to be able to activate the app. After holding the queue up for a while I gave up. The cashier sympathised and offered the opinion that it was a useless app written by morons. I couldn’t disagree.

2025年8月16日
自発的なレビュー
5つ星のうち1の評価

There are better fuel reward schemes

If you are looking for a fuel reward scheme I would avoid this one. When you scan the App at a BP station and the points are not credited there is nothing that the staff can do. The chat bot is pointless and when you send emails to the given email address about either points or a promotion that has not been honoured the request is simply ignored. Extremely poor customer service.

2025年8月2日
自発的なレビュー
5つ星のうち1の評価

Just doesn’t give you your reward…

Just doesn’t give you your reward points. I have over £1400 worth of fuel last week and not a point has been added. Surely in this day and age, a scanned card should be instant, plenty of business’s have worked it out, I guess BP being such a small company they don’t have the manpower to make it work ^^

2025年5月28日
自発的なレビュー
5つ星のうち1の評価

Is bp loyalty card a scam

I buy £20 of bp diesel every week and i get my card scanned but no points are ever added to my card,this week i went on a long journey and bought £40 of diesel had my card scanned as usual,over 24 hours later no points have been added,i think its just a scam or con to get people to buy their fuel

2025年5月8日
自発的なレビュー
5つ星のうち1の評価

What a load of rubbish

What a load of rubbish, tried so many times to setup my account and keep getting the same error message! Something has gone wrong, we’re trying to fix it’! Well I ain’t seeing it!!

2025年5月5日
自発的なレビュー
5つ星のうち1の評価

Impossible to login

I cannot login to this app. I have reported it via email a number of times and followed instructions given and I still can't login. By the number of complaints this app is receiving, one would think it would be replaced with a better one immediately but complaints are still being received for months on end. I give up; I will try someone else's app which means no more petrol at a BP stations even if it is round the corner from where I live.

2025年5月3日
自発的なレビュー
5つ星のうち1の評価

I have never yet managed to redeem…

I have never yet managed to redeem anything either on line or at a BP garage. Always sone kind of problem, the staff generally don't care or don't understand it. And - why have a scheme that involves handing out loads of little bits of paper which we have to then keep? This is 2025, surely everything should be on the app/card whatever. The scheme needs a complete rethink.

2025年4月27日
自発的なレビュー
5つ星のうち1の評価

LOAD OF RUBBISH

LOAD OF RUBBISH - like everyone else below is saying. Tried to redeem points to vouchers and they were never sent. Tried to sort issue out MULTIPLE times just to be fobbed off and told they sent an email with the vouchers and it worked their end.
Finally I was told gmail emails were not receiving the vouchers and that was the issue so manager sent from personal email address only to find they didn’t work either! Now they just ignore my emails.
Complete joke

2025年4月16日
自発的なレビュー
5つ星のうち1の評価

BP and Rontec Cannot get rewards!

Stopped at BP Swanley which is owned by Rontec apparently. Tried to redeem rewards to be told they have a system error and cannot redeem points. Emailed Rontec to be told that Rontec sites do not allow the rewarding of points!. What is the point of a reward scheme that you cannot use? Rontec have over 60 BP sites according to BP's website and nowhere on there does it say you cannot redeem points at them. Complete con

2025年3月1日
自発的なレビュー
5つ星のうち1の評価

Terrible!

Terrible!! Don’t waste your time BP rewards card. Complete scam. Block card during Covid time and deleted all my points.

Please do not sign up to a false reward scheme.

2025年2月24日
自発的なレビュー
5つ星のうち1の評価

SCAMMERS

Bp careline for bp rewards are shocking . they blocked my rewards card so I couldn't spend the money I earnt from buying fuel , its basically a scam like others have said. The response I have received from them is poor it was basically a 3 word email very very unprofessional.

2025年2月14日
自発的なレビュー
5つ星のうち1の評価

This app is USELESS

This app is totally, absolutely useless! The app used to work when paying for fuel at the pump, but now you have to approve the transaction with your Bank, and it then proudly tells you that payment via the app is temporarily unavailable. It does this EVERY time!!! GET IT SORTED!!!!

2025年1月17日
自発的なレビュー

レビューの対象になっている企業の方へ

プロフィールを登録して、Trustpilot の無料ビジネス ツールにアクセスし、お客様とのつながりを広げてください。

無料アカウントを取得

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報