Superb experience from staff both instore, on the phone and the delivery/pick up team. Peter this morning was extraordinary, collected a full bag of sand and created a West End quality show from havin... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered on line late Saturday morning for collection. Tried ringing depot to confirm order recd and would be available for collection before depot closing time. No answer to call. Arrived at depot 5 m... もっと見る
企業が回答しました
Ordering and paying online - easy - no problem. Notifications -great. Customer care at pick - could be better. Stood waiting, clearly visible at the counter, for at least three minutes waiting... もっと見る
企業が回答しました
To be honest, we as a company have been using Bradfords Helston Branch since it opened and I can honestly say what a great bunch of people and always happy to help. However, I must say that Steve Cart... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Helston Business Park, TR13 8FZ, Helston, Cornwall, 英国
- 01326 334500
4.9
優良
168件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered via the app for the first time…
Ordered via the app for the first time so easy will be doing this all the time from now on
2022年7月30日
Bradfords - Helston BBS からの回答
Hello Mr Autie,
Thank you for taking the time to leave us a review.
we are so pleased that you found our App easy to use, that is exactly what we hoped for.
Lorna
Excellent customer service
Excellent customer service, delivery driver was amazing, very helpful and knowledgable about the products. The driver took the time to put the items exactly where I needed them, even though it wasn’t the easy option. Top bloke thank you!
2022年7月28日
Bradfords - Helston BBS からの回答
Good Evening Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Helpful
Helpful, skilled, delivered supplies to the place we asked. We have tricky access but the lady delivery driver did very well.
2022年7月18日
Bradfords - Helston BBS からの回答
Good Afternoon Jon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved with your order at our Helston Branch!
We hope to see you again soon.
Kind Regards,
Katie
Easy to order online good delivery service
Easy to order online and delivered by the Helston branch a few days later. Bought 15 x 4.8 metre "Treated Sawn Carcassing Timber" for repairing a fence - all good thank you.
2022年7月7日
Bradfords - Helston BBS からの回答
Hi Jo
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe
Bradfords - Helston BBS からの回答
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Easy to use website for products and…
Easy to use website for products and ordering. Prompt delivery by curtious and helpful staff.
2022年7月6日
Bradfords - Helston BBS からの回答
we appreciate your support, thank you for taking the time to leave us a review
Really helpful and accommodating staff
Really helpful and accommodating staff, nothing too much trouble
2022年7月6日
Easy to contact and great delivery
2022年7月6日
Delivery was timely and the driver was…
Delivery was timely and the driver was very diligent.
One of the products was not of the best quality. The driver noticed me looking and assessing whether I should accept or reject. He asked if I wanted to return it....
2022年7月6日
Bradfords - Helston BBS からの回答
Hi Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Joe
Great product,great customer service…
Great product,great customer service and great price 👍
2022年3月30日
Bradfords - Helston BBS からの回答
Hi Lee,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Placed an online order with no hitches
Placed an online order with no hitches
Order was delivered within a few days with notification
A courteous polite and tidy delivery
No dramas
Quality product.
Shall be ordering more with confidence
2022年3月23日
Bradfords - Helston BBS からの回答
Hi Caroline,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish.
We hope to see you again soon.
Kind Regards,
Charlotte
Postcrete x 5
Picked up an online order, staff helpful even though busy. Able to load myself ( even though they offered to👍).
Would recommend and use again.
2022年3月3日
Bradfords - Helston BBS からの回答
Hi Paul,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Very helpful service.
2022年2月26日
Bradfords - Helston BBS からの回答
Hi Soraya,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our branch team in Helston.
We hope to see you again soon!
Kind Regards,
Charlotte
Very helpful
2021年12月18日
Bradfords - Helston BBS からの回答
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
As always good service
2021年12月3日
Bradfords - Helston BBS からの回答
Hi Ken,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you continue to have positive experiences with us.
We hope to see you again soon.
Kind Regards,
Charlotte
Prompt service and delivery
2021年10月25日
Bradfords - Helston BBS からの回答
Hi,
Thank you for taking the time to leave a review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Bradfords - Helston BBS からの回答
Hi IW,
Thank you for taking the time to leave us a review.
It is great to hear that you found our click and collect service at our Helston branch to be great.
If there is anything else that we can do for you please do email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
After a visit to Bradfords Helston…
After a visit to Bradfords Helston today, I would like to comment on the very well organised yard, and great selection of materials. Everything was tidy, and easy to find. When deciding on product type, I spoke with one of the yard employees named Ed. He was both helpful and knowledgeable, and provided me with the advice I required. I can highly recommend the Helston branch of Bradfords.
2021年9月16日
自発的なレビュー
Bradfords - Helston BBS からの回答
Hi DP,
Thank you for taking the time to share your experience.
I am pleased to hear that you were happy with the organisation of our yard and the range of materials that they had.
It is great that our team member Ed, was able to provide excellent service and was helpful.
We look forward to seeing you again soon.
Many Thanks
Megan
Very helpful staff and good products
Very helpful staff and good products. As a DIY enthusiast it's great to find a building supplier who will spend time making sure things are ok
2021年9月1日
Bradfords - Helston BBS からの回答
Dear Alan,
Thank you for taking the time to leave us a review.
I am so pleased to hear about your experience and that our Helston branch provided you with a brilliant service.
We hope to see you again soon.
Kind Regards Megan
Bradfords - Helston BBS からの回答
Thank you for taking the time to share your experience.
I am pleased to hear that your experience with both the click and collect service and our Honiton branch was efficient.
We hope to see you again soon.
Kind Regards Megan
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。