Good communication re delivery. Friendly/ and efficient driver. Website very clear and well organised. Prices competitive. Good selection of products. One criticism — to get trade membership you h... もっと見る
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レビュアーのコメントを見てみましょう
Easy to order products online. Had to phone as I hadn’t heard when delivery would be and agreed it would be next day. Driver arrived on time, helped unloading. Very pleasant guy. Products are fine,... もっと見る
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For myself as a DIY individual the people there are very helpful. Plus, they are very local to me and stock a very wide product range, suitable for those like me and the professional alike. Given the... もっと見る
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I recently ordered two 800 kilo bags of gravel and sand plus timber and cement for two bases for a new shed and a new greenhouse. The online ordering was easy to follow, the follow up te... もっと見る
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企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Station Road, TA19 9AY, Ilminster, Somerset, 英国
- 01460 54551
4.7
優良
212件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Ilminster Bradford’s
Visited our local Bradfords in Ilminster today. Had a great experience from one of their employees, Brad. He gave us exceptional customer service and was very knowledgeable about the items we were enquiring about.
Bradfords are very fortunate to have such an enthusiastic informed member of staff.
2025年7月18日
自発的なレビュー
Bradfords - Ilminster BBS からの回答
Hi Christine
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Awesome customer service and very…
Awesome customer service and very helpful delivery driver
2025年5月28日
Bradfords - Ilminster BBS からの回答
Hi Marc
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback regarding the very helpful delivery service received and high level of customer service provided with your order,
This is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy website to order from Delivery driver excellent service
Easy website to order from . Delivery driver very friendly and put my goods where I wanted them definitely be using again.
2025年5月28日
Bradfords - Ilminster BBS からの回答
Good Afternoon Jeanette
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order and found placing your order on our website to be a easy process,
Thank you for your feedback regarding the delivery service provided this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great Service Despite Computers being Down.
I arrived at the Ilminster branch to find their computers were Down. I explained that i needed my order that day. Luckily i had proof of my online order and the payment on my phone. So they were happy to allow me to take the order and would put it through the computer when they were working again. So that was great service from the guys at the ilminster branch despite the problems they were experiencing. Thanks again guys for your help. Kind regards Martin
2025年3月29日
Bradfords - Ilminster BBS からの回答
Hi Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordering from Bradfords
Easy ordering, great communication, fast delivery and professional staff. What more could you want?
2024年11月27日
Bradfords - Ilminster BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Quick, well priced and helpful.
Needed sand quickly and Bradford’s were great, delivered a day ahead of best estimate and very helpful with delivery to awkward location. Product was good value compared to local competitors.
2024年12月2日
Bradfords - Ilminster BBS からの回答
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order and received a helpful delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords in Ilminster provides a…
Bradfords in Ilminster provides a convenient shopping experience with helpful staff and a well-organized ordering system. The delivery service, especially by driver Ben, is professional and courteous. Products are competitively priced, and follow-up service is consistent, although finding the yardman can be a bit of a challenge. Overall, a solid experience with room for improvement.
2024年11月25日
自発的なレビュー
Bradfords - Ilminster BBS からの回答
Good Morning Lyndsey
Thank you for taking the time to leave us a review.
We appreciate your feedback and review of your overall experience.
This will be put to the Ilminster branch so we can look to improve our service in future.
Kind Regards,
Sam
Well it was nice to see a shop at…
Well it was nice to see a shop at bradfords.
And the staff were very helpfull with my enquiries.
The only thing i found anoying was hunting round the yard trying to find the yardman.
2024年10月2日
Bradfords - Ilminster BBS からの回答
Hi Derek
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback regarding the yard staff. It will be passed on to the branch.
Kind Regards,
Sam
Bradfords - Ilminster BBS からの回答
Good Afternoon Dean
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience.
We would welcome your feedback on why you left us a 1* review. Please feel free to email us at customerservice@bradfords.co.uk.
Kind Regards,
Sam
Great Service.…
Ordering process very straight-forward and delivery
excellent and in the timescale promised.
Everything about the buying experience gives confidence to do it again and recommend the company to others.
2024年8月28日
Bradfords - Ilminster BBS からの回答
Good Morning Pamela
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback this has been passed onto all involved
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Bradfords had what I needed in stock
Bradfords had what I needed in stock, at a reasonable price, were open at Saturday lunchtime, and when I went to pick up, someone loaded the car.
2024年8月3日
Bradfords - Ilminster BBS からの回答
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Extreme helpful at point of order in…
Extreme helpful at point of order in the yard and Ben who delivered was very professional, helpful and a real credit to Bradford’s Ilminster. Top man⭐️⭐️⭐️⭐️⭐️
2024年7月29日
Bradfords - Ilminster BBS からの回答
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - Ilminster BBS からの回答
Hi Shane
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Helpful information
We were looking for a small tool store. Although there were none on show we were given a catalogue and useful information about them, quality durability etc .
2024年7月18日
Bradfords - Ilminster BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Different and rusty
I had to travel to a remote branch to pick up the Click and Collect trestles. When I got to the store the staff could not provide me with the goods. I was asked to check in the yard. The yard staff couldn’t help either - I was asked to check in the hire store. They could not find my order on the computer but they agreed to provide the goods as I had proof of purchase. The trestles has been stored outside and some were rusty. I ordered two different sizes, which was ok, but the smaller size was a different type with different fixings. The staff were all ok to deal with but the Click and Collect system was clearly not properly implemented.
2024年7月16日
Bradfords - Ilminster BBS からの回答
Good Morning Frank
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the issuers with your tool hire click and collect.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
A problem well communicated,
Very easy to find the product I was after, also to place my order.
4/5 due to an issue with the delivery, but this was communicated well by the team when the issue was known.
The delivery was made a few days later without any further problems - a weekend getting in the way!
I certainly wouldn’t hesitate in placing further orders if required.
2024年6月26日
Bradfords - Ilminster BBS からの回答
Good Morning Gandalf
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
User friendly delivery
User friendly delivery. One star off as it was supposed to be Friday not Monday.
2024年7月3日
Easy online ordering and our delivery…
Easy online ordering and our delivery man is just lovely.
2024年6月11日
Bradfords - Ilminster BBS からの回答
Hi Midge
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Helpful and cheerful people in the…
Helpful and cheerful people in the Ilminster yard.
Would have given a 5 rating if the website was better for ordering .
2024年5月24日
Bradfords - Ilminster BBS からの回答
Hi Dennis
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We thank you for your feedback and will pass that on to the web team.
Kind Regards,
Sam
Poor communication but perfect delivery
Item was delivered on time to the right address exactly as requested. However, I didn’t receive any communication from the branch before delivery.
2024年5月16日
Bradfords - Ilminster BBS からの回答
Hi Andrea
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
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