online system seems to work very well, I deal with the Ledbury branch & all the staff I have delt with so far are brilliant, so helpful.
企業が回答しました
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レビュアーのコメントを見てみましょう
I have had several recent deliveries of bulk bag materials. The branch calls and texts to let me know when the delivery is due and it arrives in the time window. The driver Eamonn puts the bags exactl... もっと見る
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Easy to order on the website, email confirmation by a human(!) was rapid and succinct. Delivery arrangements were confirmed prior to and on the day by email and telephone. Nice people to speak to. De... もっと見る
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1st class company rang to give delivery date what a change to speak to a very polite and cheerful man driver rang 1/2 hour before delivery top driver we just moved to area what a difference to some co... もっと見る
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企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Hereford Road, HR8 2PR, Ledbury, Herefordshire, 英国
- 01531 631633
4.5
優良
189件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic product at a great price…
Fantastic product at a great price delivered quickly and Eamon
the delivery driver put the items exactly where I wanted them even though it was tricky
2023年7月16日
Bradfords - Ledbury BBS からの回答
Good Afternoon Mr Shields
Thank you for taking the time to leave us a review.
I am pleased to hear that you have received a quick delivery service with your order and are happy with the product received,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Very welcoming and informative
Very welcoming and informative
Went there to pick up a number of items, also owing to a change of plan an online order I made for delivery had to be cancelled and this was done very efficiently.
Would certainly use again for my building needs
2023年6月30日
Bradfords - Ledbury BBS からの回答
Good morning,
Thank you for taking the time to leave us a review.
We are glad you were made to feel welcome and we were able to smoothly accommodate the changes,
We hope to see you again soon.
Kind Regards,
Joe.
Timbers excellent quality
Timbers excellent quality. A fair few decking boards were slightly bowed but pulled in when screwed down after a bit of manipulation. Delivered when promised so happy overall
2023年6月24日
Bradfords - Ledbury BBS からの回答
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Writing this on behalf of my mother in…
Writing this on behalf of my mother in law. Ordered the same gravel as i had few weeks before. New lot turned up 5x darker an when i phoned up i was told sometimes its how they come from the quarry. So wasted £120 for nothing as too dark to be put down.
No.15 - GL2 5FG
2023年6月24日
Bradfords - Ledbury BBS からの回答
Good Morning Rebecca,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned,
Kind regards,
Joe.
15 mins late but all good 👍
2023年6月23日
Bradfords - Ledbury BBS からの回答
Hi Steve
I am pleased to see that you have had a positive experience with us despite the delivery being a touch late.
We hope to see you again soon.
Kind Regards,
Sam
Great service as ever!
Great service as ever. Arrived on time and dropped into the garden exactly where I needed it. Thanks again.
2023年6月19日
Bradfords - Ledbury BBS からの回答
Hi Mr Davies
Thank you for taking the time to leave us a review.
I am really please to see you are happy with the consistent and high level service.
We hope to see you again soon.
Kind Regards,
Sam
Fast delivery
2023年6月11日
Bradfords - Ledbury BBS からの回答
Good Afternoon Mr Ellison
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Ledbury BBS からの回答
Good Afternoon Jon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
My goto local supplier for all building supplies.
Great items and delivery.
Never have a problem buying from Bradford's.
2023年5月29日
Bradfords - Ledbury BBS からの回答
Good Evening Mr Low
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Ledbury BBS からの回答
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and are happy with the quick delivery of your order,
Thank you for your kind words and feedback regarding the helpful service provided this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Really helpful staff
It was the first time I visited the branch as my only other order was online. But both the delivery staff for my first order and the instore team couldn't have been more helpful.
2023年5月5日
Bradfords - Ledbury BBS からの回答
Good Morning CJW
Thank you for taking the time to leave us a review.
I am happy to hear that you had a positive experience with both your visit to the branch and your online order,
Thank you for your kind words and feedback regarding the friendly and helpful service received in the branch,
This has been passed onto the branch.
We hope to see you again soon.
Kind Regards,
Katie
Very helpful staff
Very helpful staff, great range of products. Delivery on time and driver also very helpful.
2023年4月25日
Bradfords - Ledbury BBS からの回答
Good Evening Michael
Thank you for your kind words and feedback regarding the service provided by our Verwood branch from start to finish with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
All about the service
All about the service, team at Ledbury are really helpful, though not cheapest makes up for the customer experience
2023年4月4日
Bradfords - Ledbury BBS からの回答
Good Evening Kevin
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a high level of customer service from our Ledbury branch,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Your customer service is buy far the…
Your customer service is buy far the best I have encountered in the building supplies industry. I've placed several web orders and received a response from which ever local depot is dealing with my order pretty much within the hour. Impressive, if only the others realised that builders are customers who are usually spending a lot of money, albeit on someone else's behalf.
2023年3月27日
Bradfords - Ledbury BBS からの回答
Good Afternoon Mr Ashton
Thank you for taking the time to leave us a review.
I am happy to hear that you have a received a high level of customer service for all your orders placed with us,
Thank you for your kind words this will be passed onto all involved,
We look forward to seeing you again in the future,
Wishing you a Happy Easter,
Kind Regards,
Katie
Does service get any better than this?
Easy to order on the website, email confirmation by a human(!) was rapid and succinct.
Delivery arrangements were confirmed prior to and on the day by email and telephone. Nice people to speak to. Delivery was on time and product good quality as expected. Does it get any better?
2023年3月24日
Bradfords - Ledbury BBS からの回答
Hi Julia
Thank you for taking the time to leave us such a wonderful a review.
I am pleased to see that you have had a positive experience with us!
And I am glad all the processes went well
We hope to see you again soon.
Kind Regards,
Joe.
Bradfords - Ledbury BBS からの回答
Hi Alex,
Thank you for taking the time to leave us a review.
Lorna
Everything was organised and easy and…
Everything was organised and easy and delivered on time with a friendly delivery guy
2023年3月3日
Bradfords - Ledbury BBS からの回答
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to hear that your delivery went well,
We hope to see you again soon.
Kind Regards,
Joe.
Surprisingly quick delivery
Surprised when it was delivered next day instead of 2 days. Delivery driver was very friendly and helpful.
2023年2月28日
Bradfords - Ledbury BBS からの回答
Hi Colin,
Thank you for taking the time to leave us a review.
I am pleased we got your delivery out nice and quickly,
We hope to see you again soon.
Kind Regards,
Joe.
Bradfords - Ledbury BBS からの回答
Good morning Ashley,
Thank you for leaving a review,
I'm glad to hear you had a positive experience with us.
Hope to see you again soon.
Kind regards
Megan
Bradfords - Ledbury BBS からの回答
Good afternoon
Thank you for taking the time to leave us a review.
I am pleased to hear that our click and collect system worked well for you,
We hope to see you again soon.
Kind Regards,
Joe.
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