My delivery address is difficult to access which means goods have to be carried a fair distance. Your driver, Nick, was friendly and unfazed by the task in hand. The goods I had to be returned proved... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered fence panels, wood and screws on Monday, delivered the following day. Great service and helpful delivery driver. Many thanks
企業が回答しました
Ordered 3 bags of Cotswold stone from Travis Perkins, but after three weeks was still waiting, so cancelled. Ordered from Bradford's on Bank Holiday Monday, phone call first thing Tuesday to say would... もっと見る
企業が回答しました
Pleased in the end, but travelled over 30 miles to collect my item only to discover when I got home that the wrong item was 'picked' for me. Granted I should have checked more carefully myself, but I'... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Poniou Way, TR20 8HX, Penzance, Cornwall, 英国
- 01736 365176
4.8
優良
164件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Faultless Delivery Service My deliver address is difficult to…
My delivery address is difficult to access which means goods have to be carried a fair distance. Your driver, Nick, was friendly and unfazed by the task in hand.
The goods I had to be returned proved not to be a problem and I was impressed how quickly I received the money back in my bank account.
2026年2月2日
Bradfords - Penzance BBS からの回答
Hi Mr Parsons
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
Ordered fence panels, wood and screws on Monday, delivered the following day. Great service and helpful delivery driver. Many thanks
2026年1月27日
自発的なレビュー
Bradfords - Penzance BBS からの回答
Hi Louise
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - Penzance BBS からの回答
Hi Pablo
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent communication
Excellent communication, very prompt, helpful, and cheerful delivery.
2025年11月4日
Bradfords - Penzance BBS からの回答
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Helpful staff who recognised I had…
Helpful staff who recognised I had ordered the wrong type of sand.
2025年10月28日
Excellent
Thanks for the excellent service on the office and the guy in the yard was very helpful
2025年9月26日
Bradfords - Penzance BBS からの回答
Hi Patrick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Our order was dealt with quickly and…
Our order was dealt with quickly and efficiently and was delivered the next day
2025年7月30日
Bradfords - Penzance BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Slow
Slow they should explain time on delivery. Very pleased Liam called to explain.
Thank you
2025年3月27日
Bradfords - Penzance BBS からの回答
Good Afternoon Mr Hoyland
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the poor communication regarding delivery.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Bradfords Penzance provides decent…
Bradfords Penzance provides decent service with competitive pricing and convenient online ordering. Delivery was on time, and staff were polite and efficient. Communication, including updates on delivery, was reliable. While the service met expectations, there were no standout qualities to exceed them. Overall, a solid experience but not exceptional. Would consider using them again.
2025年3月23日
自発的なレビュー
Bradfords - Penzance BBS からの回答
Hi Eya,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Bradfords - Penzance BBS からの回答
Hi Clive
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Straight forward ordering on the…
Straight forward ordering on the website, local branch (Penzance) in touch to inform me delivery would be next day. Driver pleasant and helpful.
2025年1月28日
Bradfords - Penzance BBS からの回答
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
Great service, knowledgeable staff. All the quality goods that I required. And they actually seemed pleased to see me!
2025年1月27日
Bradfords - Penzance BBS からの回答
Good Morning John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a knowledgeable and great service with your order from start to finish,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Only started using recently so New…
Only started using recently so New Customer but so far so good, delivery updates are prompt and friendly attitude from Drivers, thumbs up so far and thank you for a great service.
2025年1月2日
Bradfords - Penzance BBS からの回答
Good Morning Rod
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Excellent customer service. Friendly efficient staff. Good communication. Competitive prices.
The materials I needed were in stock at a competitive price that beat other suppliers in the area. Easy to order and pay for online. Received order confirmation email immediately and then a courtesy call followed from Liam of the Penzance branch to confirm the proposed delivery date. Communication all excellent with update texts on the delivery day confirming the time slot expected and confirming the delivery had been made. Delivery driver Matt was on time, friendly and helpful. Unloaded the materials by crane to exactly where I wanted them. Excellent customer service and communication all round from the staff and systems at the Penzance branch. Many thanks again.
2024年10月28日
Bradfords - Penzance BBS からの回答
Good Afternoon Karen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved a helpful and friendly service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
My go to for DIY
Perfect service and competitively priced
prompt delivery with a very polite and helpful driver . Nothing to fault
2024年8月31日
Bradfords - Penzance BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great company
Great company to deal with, very knowledgeable. The delivery was hassle free and put exactly where we requested it in our driveway.
2024年8月27日
Bradfords - Penzance BBS からの回答
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords Penzance are always great to deal with.
Bradfords Penzance are always great to deal with. Polite and helpful on the phone and their delivery drivers are always friendly and helpful. Good competetive prices too.
2024年8月22日
Bradfords - Penzance BBS からの回答
Hi Mr Bates
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service
Very pleased with the service I received from this company. I ordered over the phone from the Penzance branch and all of the staff I spoke to were helpful, friendly and efficient. The delivery driver was on time and very cooperative. I'd most definitely order from Bradfords again.
2024年8月5日
Bradfords - Penzance BBS からの回答
Good Afternoon A Bray
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order with our Penzance branch.
Thank you for your feedback regarding the helpful delivery service recieved this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Really helpful staff
2024年8月7日
Bradfords - Penzance BBS からの回答
Good Morning Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
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