Ordered 3 bags of Cotswold stone from Travis Perkins, but after three weeks was still waiting, so cancelled. Ordered from Bradford's on Bank Holiday Monday, phone call first thing Tuesday to say would... もっと見る
企業が回答しました
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Pleased in the end, but travelled over 30 miles to collect my item only to discover when I got home that the wrong item was 'picked' for me. Granted I should have checked more carefully myself, but I'... もっと見る
企業が回答しました
There was a mix up on delivery dates and I wasn’t home. However the driver rang me and arranged to complete another delivery and then return allowing me to pop home and receive the delivery. Couldn’t... もっと見る
企業が回答しました
As usual, a friendly and helpful response to my click and collect visit
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Poniou Way, TR20 8HX, Penzance, Cornwall, 英国
- 01736 365176
4.9
優良
169件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bradfords - Penzance BBS からの回答
Hi William
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Penzance BBS からの回答
Good morning,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Bradfords - Penzance BBS からの回答
Hi John,
Thank you for taking the time to leave us a review.
I am pleased to hear you received nice swift service,
We hope to see you again soon.
Kind Regards,
Joe.
Would definitely recommend
Rapid delivery, great value for money, delivery guy really helpful.
2023年8月6日
Bradfords - Penzance BBS からの回答
Hi Dan
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with our Penzance branch,
Thank you for your feedback this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Friendly helpful staff.
2023年7月27日
Bradfords - Penzance BBS からの回答
Hi Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - Penzance BBS からの回答
Good Afternoon Mr Murphy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
The delivery driver was one of the…
The delivery driver was one of the nicest politest and helpful people I have ever met, it’s people like him that make sure you go back for more, thank-you and well done
2023年7月27日
Bradfords - Penzance BBS からの回答
Good Afternoon Mr Hall
Thank you for taking the time to leave us a review.
I am happy to hear that you have recevied a helpful and friendly delivery service with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent customer experience quick and…
Excellent customer experience quick and easy
Well done team Penzance
2023年7月23日
Bradfords - Penzance BBS からの回答
Hi Trevor,
Thank you for taking the time to leave us a review.
I am sure our Penzance branch will be very happy when they see this review,
We hope to see you again soon.
Kind Regards,
Joe.
Helpful
Quick, helpful, heavy materials delivered to the best possible place, friendly delivery.
2023年7月8日
Bradfords - Penzance BBS からの回答
Good Afternoon Melanie
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a quick and helpful service with your order from start to finish,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Penzance BBS からの回答
Hi Chris,
Thank you for taking the time to leave us a review.
I am sure the staff at our branch will be pleased to see the review,
We hope to see you again soon.
Kind Regards,
Joe.
Brilliant service
Brilliant service, I cannot fault the quality of the items I purchased or the speed of the delivery. The delivery man was very helpful & pleasant.
All in all a great company who I recommend & will be using again in the future. Thank you everyone involved in my order.
2023年5月20日
Bradfords - Penzance BBS からの回答
Hi Angela
Thank you for taking the time to leave us such a great review.
I am sure staff at your local branch will be happy with this one,
We hope to see you again soon.
Kind Regards,
Joe.
Ordered 3 bags of Cotswold stone from…
Ordered 3 bags of Cotswold stone from Travis Perkins, but after three weeks was still waiting, so cancelled. Ordered from Bradford's on Bank Holiday Monday, phone call first thing Tuesday to say would be delivered on the Thursday. True to form, arrived Thursday and driver top bloke, who dropped them where I wanted them.
2023年5月10日
Bradfords - Penzance BBS からの回答
Good Morning Kerry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Penzance branch from start to finish with your order,
Thank you for your feedback regarding the delivery service provided this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Very helpful on the phone and able to…
Very helpful on the phone and able to deliver on my day of choice. Also great prices ….. what’s not to like!
2023年4月20日
Bradfords - Penzance BBS からの回答
Good Afternoon
Thank you for taking the time to leave us a review.
I am happy to hear that you received a helpful service from our Penzance branch over the phone and that they where able to accommodate your delivery date requested.
We hope to see you again soon.
Kind Regards,
Katie
Speedy delivery
Speedy delivery, friendly customer service on phone, pro active delivery service given delivery slot, left items out of site. Items all good quality.
2023年4月20日
Bradfords - Penzance BBS からの回答
Good Evening Harrison
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a speedy service with your order and where happy with the customer service provided from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Staff very friendly and helpful
2023年4月26日
Bradfords - Penzance BBS からの回答
Good Evening Mrs D O
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and friendly service from our Penzance branch with your order,
This has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Friendly and helpful staff at Penzance branch
Good website for online orders.
Good range of stock.
Friendly and helpful staff at Penzance branch.
Competitive pricing.
2023年4月16日
Bradfords - Penzance BBS からの回答
Hi Gary,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Delivered as required.
2023年4月1日
Bradfords - Penzance BBS からの回答
Hi Julian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Joe.
Got everything was looking for and…
Got everything was looking for and staff veryhelpful, good to see great range of new products and new lines in store
2023年3月16日
Bradfords - Penzance BBS からの回答
Hi Roy,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Very helpful
Very helpful, especially at the reception desk.
Ordered and paid online.
Easy to pick up and collect
2023年3月14日
Bradfords - Penzance BBS からの回答
Hi Sonia,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Pleased in the end, but ...
Pleased in the end, but travelled over 30 miles to collect my item only to discover when I got home that the wrong item was 'picked' for me. Granted I should have checked more carefully myself, but I'd also expect that of Bradfords. In the end, the branch delivered my item same day and collected the incorrect package.
2023年2月26日
Bradfords - Penzance BBS からの回答
Hello,
I'm sorry to hear that there was a mix up to begin with however I'm please that we were able to rectify it to your standards.
We hope to see you again soon.
Kind regards
Megan
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