Great prices on most items - convenient to be able to order almost everything from one place. Very happy with the quality of the goods on arrival. Delivery was great, lovely guy. Communication via... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Nothing wrong with the product but paid for delivery - quoted 1 to 2 days - had phone call confirming 2 days and then on the day a call to to say not being delivered until 2 further days later. Used y... もっと見る
企業が回答しました
Ordered on the Monday, received Thursday. Always a pleasure doing business with them. Thursday came, along with the snow. My delivery came, no fuss, no excuses, just a little late - hardly to be un... もっと見る
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One guy, 30 x 4.8M decking boards unloaded by hand on the hottest day of the year and he just cracked on with it, nice work, thank you 🙏
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Dudnance Lane, TR15 3QT, Redruth, Cornwall, 英国
- 01209 711929
4.9
優良
217件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I made a mistake with my previous…
I made a mistake with my previous review due to failings on my mobile, they did inform me about delivery on the 20th Oct, my phone failed to ring me. Technical fault. The whole experience from order to delivery was excellent. Apart from my failings.
2023年10月20日
自発的なレビュー
Bradfords - Redruth BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us in the end!
We hope to see you again soon.
Kind Regards,
Sam
Very helpful staff
2023年10月11日
Bradfords - Redruth BBS からの回答
Good Morning Patricia
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service
2023年10月6日
Bradfords - Redruth BBS からの回答
Hi Kevin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
I used the app to place the order which…
I used the app to place the order which made selecting the item I needed very easy. Knowing that once I'd done that it was just a case of sit back (as if!) and wait for confirmation of delivery. The delivery arrived as expected with a very helpful driver.
Very happy from start to finish.
2023年9月27日
Bradfords - Redruth BBS からの回答
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Really good to hear that the process was great from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
Really helpful staff at Camborne
Really helpful staff at the local store - Camborne. Easy to order online. Quick delivery & great communication.
2023年9月13日
Bradfords - Redruth BBS からの回答
Good Afternoon Kim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a helpful service from start to finish with your order
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Ordering and delivery
It was easy to order and arrived quite promptly.
The delivery driver was very friendly and extremely helpful. He went out of his way to put the boards where I wanted them.
2023年9月10日
Bradfords - Redruth BBS からの回答
Good Afternoon Wendy
Thank you for taking the time to leave us a review.
I am happy to see that you have had a positive experience and have recieved a friendly and helpful service from start to finishe with your order,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent delivery service
2023年8月26日
Bradfords - Redruth BBS からの回答
Hi Mark
I am pleased to see that you have had a positive experience with us! Great to hear our drivers doing so well.
We hope to see you again soon.
Kind Regards,
Sam
I have nothing but praise for the…
I have nothing but praise for the instore staff ! I found the website difficult to navigate .
The person who served me did all the calculations for the amount i needed, helped with making the best choice of product and made the experience a positive one...
2023年8月2日
Bradfords - Redruth BBS からの回答
Hi Alison
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Great friendly staff who are always…
Great friendly staff who are always there to help, non trade customer who is never sure what he needs but can trust the staff to help me get the right stuff
2023年7月22日
Bradfords - Redruth BBS からの回答
Good Morning Cornish
Thank you for taking the time to leave us a review.
I am pleased to hear that you recieve a friendly service when visiting our Redruth branch,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Redruth BBS からの回答
Good Morning Mr Edwards
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and have received a prompt and efficient delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service
Easy to use online ordering with friendly helpful staff to help with any queries. Prompt delivery of goods. Will definitely use again.
2023年7月16日
Bradfords - Redruth BBS からの回答
Hi Lesley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with us!
We look forward to seeing you again soon.
Kind Regards,
Sam
Bradfords - Redruth BBS からの回答
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Always friendly,helpful and keen to…
Always friendly,helpful and keen to help. I only use Bradford's for my DIY products.
2023年6月19日
Bradfords - Redruth BBS からの回答
Hi Steve
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a friendly and helpful service from our Redruth,
Your feedback has been passed onto all involved with the branch with your order,
We look forward to seeing you again soon for your DIY Projects,
Kind Regards,
Katie
A little late but that was not a…
A little late but that was not a problem. Driver very helpful and polite.
2023年6月11日
Bradfords - Redruth BBS からの回答
Good Evening Mr Holt
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with your order and received a helpful and polite delivery service with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivered by expert
Delivery, that made it for me. Driver couldn't do enough for me, placed the large bag of gravel as close to where it was needed. Very professional attitude with expert use of Hiab, would certainly recommend Bradfords for building materials.
2023年6月1日
Bradfords - Redruth BBS からの回答
Hi Ian
Thank you for taking the time to leave us a review.
Our drivers are magicians with those Hiab's
I am glad all went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Sent a lorry with a faulty lift
Sent a lorry with a faulty lift
Driver only just managed to unload
Felt sorry for the driver he was very sorry I think bradfords needs to look after there fleet if they want to keep there customers
2023年5月24日
Bradfords - Redruth BBS からの回答
Good Afternoon Mr Smith
Thank you for taking the time to leave us a review.
Thank you for your feedback this has been passed onto the branch concerned,
This is greatly appreciated and helps us to improve our service.
If we can be of further help please do not hesitate to contact customer.services@bradfords.co.uk
Kind Regards,
Katie
Great range of products & helpful staff
2023年5月25日
Bradfords - Redruth BBS からの回答
Good Afternoon Heather
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Quick and early delivery
Quick and early delivery. Happy and friendly driver. What's more to like, well the price of wood I guess
2023年5月23日
Bradfords - Redruth BBS からの回答
Good Afternoon Alistair
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the friendly delivery service recieved with your order,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Easy online purchase
Easy online purchase. Kept fully informed by phone of delivery schedule. Great work team.
2023年5月14日
Bradfords - Redruth BBS からの回答
Good Morning Chris
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online an easy process, and that you where happy with the customer service provided from start to finish with your order,
Thank you for your feedback and kind words this has been passed onto the Redruth branch,
Kind regards
Katie
Delivered on time and the young…
Delivered on time and the young delivery man was very helpful. All items were correct and free from damage.
2023年4月23日
Bradfords - Redruth BBS からの回答
Good Evening Mr S
Thank you for taking the time to leave us a review,
I am happy to hear that your order was delivered on times and that your received a helpful delivery service from our Redruth branch,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
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