Purchased items online , click and collect. Received a call to say items were ready which was appreciated. Unfortunately the staff in the shop and warehouse/yard have different ideas on how the click... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Shaun the manager at the Seaton branch is very helpful, friendly and always responds promptly. Delivery is always scheduled within a few days. Darren the delivery driver is very respectful of our pr... もっと見る
企業が回答しました
It's irritating, because Bradfords's prices are all over the place! For example, lintels are an a par with other local builders' merchants. But galvanised lathe is twenty quid, compared to twelve... もっと見る
企業が回答しました
Always good local service, though prices can be high, I bought ready mixed concrete which was £4/bag dearer than Wickes.
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Harbour Road, EX12 2NH, Seaton, Devon, 英国
- 01297 20123
4.8
優良
149件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 91％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
All good
All good. Easy ordering. Good communication. Quick delivery. Pleasant and obliging delivery chap.
2021年3月25日
Ordered online. Great service.
Ordered online. Quick service. Was called to confirm order and when I would like to collect the items. When I arrived the order was prepared and ready to go. Excellant service.
2021年3月24日
Great delivery and products
The delivery was easier than expected, and was delivered exactly whee I wanted it. First class ser vice
2021年3月15日
As always a first class service…
As always a first class service provided from the office and delivery team. Always delivering when promised and from polite and friendly staff.
2021年3月12日
Great service
2021年1月24日
Excellent service from order to delivery
2021年1月22日
Bradfords - Seaton BBS からの回答
Dear Peter,
Thank you for taking the time to leave us a review.
I am really pleased to see that you continue to receive great service from our team in Seaton and that you are satisfied with our pricing.
We hope to see you again soon,
Kind Regards,
Charlotte from Customer Services
Very helpful delivery driver
Very helpful delivery driver, only problem just part order. However after discussion with the shop suitable alternative agreed but not delivered till following day.
2020年12月3日
Bradfords - Seaton BBS からの回答
Dear Ande,
Thank you for taking the time to leave us a review.
We highly value all feedback that we receive.
I am saddened to see that there was an issue with your order and that part of it was delayed. However, I am pleased to see that the branch were able to help you find an appropriate alternative and that the delivery driver was very helpful.
We hope to see you again soon, to offer you a 5 star experience.
Kind Regards,
Charlotte from Customer Services
Bradfords - Seaton BBS からの回答
Dear Mr Brown,
Thank you for taking the time to leave us a positive review.
I am pleased to see that we were able to help you and that you are happy with your product and the delivery.
We hope to see you again soon,
Kind Regards,
Charlotte from Customer Services.
my order was delayed because one of the…
my order was delayed because one of the yard staff let my order materials go to another customer
2020年11月18日
Bradfords - Seaton BBS からの回答
Dear Andrew
Thank you for taking the time to leave us a review.
I am sorry to see that your order was delayed.
I apologise for this mistake and for any inconvenience this may have caused you.
If you would like to discuss this further, please email ecommerce@bradfords.co.uk
Kind regards,
Charlotte from Customer Services.
I have used Bradfords several times for…
I have used Bradfords several times for deliveries and the service they give is second to none - my order is always processed quickly and my delivery always comes before the day specified which is brilliant.
Many thanks to all at Bradfords
2020年11月7日
Bradfords - Seaton BBS からの回答
Hi Trish,
Thank you for your positive review.
All feedback we receive is highly valuable to us.
I am delighted to see that you continue to receive excellent service from us.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
as always great service delivery driver…
as always great service delivery driver excellent
2020年10月22日
Making the Earth Move!
The eCommerce platform made ordering very simple and the personalized follow up from the local branch provided a convenient delivery window for 8 bulk bags of soil and scaplings. The delivery team were also excellent in coordinating the drop off.
2020年10月20日
Very straightforward online ordering
Very straightforward online ordering. Order dealt with efficiently and informed via a phone call from Bradfords as to when the ordered items were to be delivered.
2020年8月23日
自発的なレビュー
Bradfords - Seaton BBS からの回答
Lovely to hear, thank you very much for sharing your review.
I was very pleased with the service
I was very pleased with the service & the driver was cheerful & helpful, however I did feel that the delivery charge of£15.00 was very expensive for 8 slabs taken a distance of 1/2 mile.
2020年8月10日
自発的なレビュー
Delighted with the slabs quality
Delighted with the slabs quality. The delivery was great. I was informed of delivery delay which was very helpful.
2020年8月3日
自発的なレビュー
you offer free delivery with orders…
you offer free delivery with orders over £250. But i had to do 2 trips in my van and take day off work to collect my order because the manager refused to deliver to me. Costing me time and money.
2020年7月31日
自発的なレビュー
Bradfords - Seaton BBS からの回答
Would you mind emailing us at ecommerce@bradfords.co.uk so we can investigate further please? The reason I ask is because the order number does not match the branch that has been quoted and I want to make sure that I am speaking to the right person about the right order.
Regardless of this- thank you for sharing this and it will be looked into once we confirm the order details with you.
good service as usual at Bradfords…
good service as usual at Bradfords Seaton. They are always happy to help.
Cheers
2020年7月6日
自発的なレビュー
Helpful Staff
Kept up to date with when delivery was planned,arrive spot on time,driver could not be more friendly and helpful as they have been every time i have used Bradfords over the years.
2020年6月30日
自発的なレビュー
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