Stuart at the Sherborne branch is awesome. Always rings to let yiu know progress and ensures materials arrive on time. Highly recommend Bradfords.
企業が回答しました
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レビュアーのコメントを見てみましょう
Really helpful in resolving an issue with the length of the cladding. Delivery occurred very promptly and the overall customer service was excellent
企業が回答しました
Delivered exactly as advised, good helpful driver. The only downside was that perhaps the lead time was a little slower than I expected. Web site advises a 2 - 3 day delivery but mine was somewhat sl... もっと見る
企業が回答しました
Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Unit 5, DT9 4FW, Sherborne, Dorset, 英国
- 01935 813254
4.5
優良
161件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Online order for a mini greenhouse
Online order for a mini greenhouse. The cheapest retailer with the quickest delivery.
2026年2月25日
Bradfords - Sherborne BBS からの回答
Hi Helen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent customer service
Really helpful in resolving an issue with the length of the cladding. Delivery occurred very promptly and the overall customer service was excellent
2026年2月24日
Bradfords - Sherborne BBS からの回答
Hi Stephen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Aways great!
Stuart at the Sherborne branch is awesome. Always rings to let yiu know progress and ensures materials arrive on time. Highly recommend Bradfords.
2026年2月25日
Bradfords - Sherborne BBS からの回答
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Had what I required when I needed it
Had what I required when I needed it. Friendly helpful staff. Will use again.
2026年1月29日
Bradfords - Sherborne BBS からの回答
Hi Margaret
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great prices and service
Great prices, with free local delivery made Bradfords a preferred choice. There was no problem amending the order at a late stage, without affecting the delivery date.
2025年10月28日
Bradfords - Sherborne BBS からの回答
Hi Rosalind
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good website with lots of options…
Good website with lots of options available. Speedy delivery. Came as expected.
2025年10月28日
Bradfords - Sherborne BBS からの回答
Hi Bill
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - Sherborne BBS からの回答
Good Morning Graham
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be a a quick and easy process,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Following on from my last input
Following on from my last input, where gravel boards at Bradfords were £8.18 each and other suppliers were charging £3.14 each. I was shocked at the response from a large gentleman working at the Sherborne branch. He said it is what it is, and that other supplies buy in bulk and that because they only had two boards left in the yard, I had to pay the higher price. I said to him it doesn't matter how many you buy the price was too expensive. Bradfords buy in bulk but when you get to the end of a pallet load you may have a few left over, why was the price so dear? It wasn't my fault there was only two left. Many trades are turning their backs on Bradfords because their greed. Bradford 1 gravel board £8.18 Fence company £3.14. I needed 120 boards for a bridge project. Do I pay Bradfords £976.80 or Fence company £376.80. I think you all know the answer.
2025年4月4日
自発的なレビュー
Bradfords - Sherborne BBS からの回答
Good Morning Gary
Thank you for taking the time to leave us a review.
I am sorry to hear that you where not happy with your recent visit to the branch,
Thank you for your feedback this is greatly appreciated and has been passed onto Branch concerned ,
I apologise for any inconvenience this may have caused you.
If we can be of further help in the future please do not hesitate to contact customer.service@bradfords.co.uk
Kind Regards,
Katie
Initially no communication regarding…
Initially no communication regarding delivery. Then a phone call confirmed a morning delivery. Had to call twice in the afternoon to follow up as delivery had not been received. A manager confirmed a delivery slot at 3pm, as had already changed schedule for a morning delivery slot. Delivery arrived at 1420, whilst I was in another appointment.
Ordered 3 sheets of 12mm marine ply required for the weekend. 1 was a different weight, colour and lamination compared to the other 2. It resembled hardwood ply rather than marine ply. Bradfords were unhelpful on the phone insisting it was marine ply. Eventually took it the Yeovil branch whom agreed it was different and changed it for marine plywood.
Poor communication and customer service. A shame but will not be supporting this local business again.
2025年1月28日
Bradfords - Sherborne BBS からの回答
Good Morning Ryan
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the poor communication, service and incorrect product being delivered.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
No information about Christmas closiung or when they will re-open
Sherborne Bradfords was closed on Friday 20th December and Saturday 21st for stock taking and now appears to be closed all week. The web site just says it is closed every day of the week. There is no specific information about Christmas closing or when it will re-open. Nothing on the padlocked gate either. Bradfords obviously don't give a stuff about their customers.
2024年12月24日
自発的なレビュー
Bradfords - Sherborne BBS からの回答
Good Morning Martin
Thank you for taking the time to leave us a review.
Thank you for your feedback regarding the information provided regarding our Christmas opening hours,
Our Branches where closed over Christmas and re-open today the 30th December and tomorrow the 31st December from 8am to 2pm,
We are then closed for New Years Day and reopen on Thursday the 2nd of January where normal working hours will resume.
I apologise greatly for any inconvenience or confusion this may have caused you.
This has been feedback to all involved to help us improve our services in the future,
If we can be of further help please do not hesitate to contact customer.services@bradfords.co.uk
Kind Regards,
Katie
Ordered online,no problem. Delivery driver, first rate. Carried bags up a flight of stairs.
Ordered online,no problem. De
2024年8月17日
Bradfords - Sherborne BBS からの回答
Hi Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Driver was very helpful and was happy…
Driver was very helpful and was happy to unload the goods in two very far apart places. Very impressed again as in past deliveries. Their drivers are brilliant and go the extra mile to be helpful
2024年8月7日
Bradfords - Sherborne BBS からの回答
Good Morning Barry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful delivery service with all your order placed with us,
Thank you for your email and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Sherborne BBS からの回答
Hi Jon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Sam could not have been more helpful
Sam could not have been more helpful. Shop floor and car park always spotless.
2024年7月24日
自発的なレビュー
Bradfords - Sherborne BBS からの回答
Good Afternoon M & J Towers
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with Sam in our Sherborne branch with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Very considerate of my requirements
Needing to make a small shaker door from a plywood base, Bradfords Sherborne recommended marine ply and were happy to adjust my order with Stuart offering to deliver the same day.
Very helpful and appreciate the consideration.
2024年7月2日
Bradfords - Sherborne BBS からの回答
Good Afternoon Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with from start to finish with your order placed with our sherborne branch,
If I can be of further help please do not hesitate to contact me
We hope to see you again soon.
Kind Regards,
Katie
Ordered online
Ordered online, then had to wait a good 10 minutes to be served at collection desk.
2024年6月25日
Bradfords - Sherborne BBS からの回答
Good Afternoon Mike
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delay in being served at the branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Very helpful in Sherborne branch
Very helpful in Sherborne branch and also when I ordered eventually on line, driver was very good as well
2024年6月21日
Excellent service when ordering my…
Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset again. Thank you so much
2024年6月6日
Bradfords - Sherborne BBS からの回答
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received an excellent service from start to finish with your order,
Thank you for your feedback regarding the polite delivery service recieved with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Asked for delivery to be dropped as…
Asked for delivery to be dropped as close to the property as possible. Was dropped just inside driveway when could have used hiab to drop further up driveway... not very useful but no contact was on site when delivery was made.. although insteuctions were left when making the order.
2024年6月5日
Bradfords - Sherborne BBS からの回答
Good Morning Ian
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the goods being left in an inconvenient location.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Staff very helpful but surprised that…
Staff very helpful but surprised that you cannot get some products because they are not sold in your region but are sold in others ????
2024年6月5日
Bradfords - Sherborne BBS からの回答
Good Morning Stephen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback this is appreciated and has been passed onto all involved with your order,
If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
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