The click and collect option works very well indeed. Following a simple selection, order and payment process buying any items on the company website couldn't be easier. The staff are friendly and help... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service and ultra fast delivery. I put my order in early morning and it was delivered by lunchtime. My only complaint is that the timber i had delivered was very bent and not straight and wh... もっと見る
企業が回答しました
Say what you do - do what you say. Simples, Another great experience from Bradfords.
企業が回答しました
Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Unit 5, DT9 4FW, Sherborne, Dorset, 英国
- 01935 813254
4.6
優良
164件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bradfords - Sherborne BBS からの回答
Hi Michelle
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear our drivers are out there going the extra mile.
We hope to see you again soon.
Kind Regards,
Sam
Helpful advice and prompt delivery…
Helpful advice and prompt delivery early in the day enabled us to get to work asap.
2023年10月13日
Bradfords - Sherborne BBS からの回答
Hi Bryan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Consistently Good
I always receive first class service, when I visit Bradfords Sherborne, from a friendly and knowledgeable team.
2023年8月30日
Bradfords - Sherborne BBS からの回答
Good Morning Mel
Thank you for taking the time to leave us a review.
I am happy to hear that you have received friendly and knowledgeable service from Sherborne branch,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved in the branch,
We hope to see you again soon.
Kind Regards,
Katie
Incredibly helpful staff went out of…
Incredibly helpful staff went out of their way to give me a hand and make sure I got what I needed, when I needed it.
2023年8月31日
Bradfords - Sherborne BBS からの回答
Hi James
Thank you for taking the time to leave us a review.
We are really glad that our staff service levels are up to are usual high standard on your order,
We hope to see you again soon.
Kind Regards,
Joe.
Handy Stanley.
I received quick and efficient service when I visited Bradfords at Sherborne.
2023年8月20日
Bradfords - Sherborne BBS からの回答
Good Morning John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good delivery and excellent product
Good delivery and excellent product. Purchased oak sleepers and some loam soil. Sleepers were of a good quality except for one which was replaced the next day.
2023年5月30日
Bradfords - Sherborne BBS からの回答
Hi Mr Seward
Thank you for taking the time to leave us a review.
We hope to see you again soon!
Kind Regards,
Sam
Very easy to order
Very easy to order, very quick delivery. Helpful and cheerful delivery person.
2023年6月4日
Bradfords - Sherborne BBS からの回答
Good Afternoon
Thank you for taking the time to leave us a review.
I am happy to hear that your found placing your order online to be an easy process and where happy with the helpful and cheerful delivery service provided,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service
Ordered easily online and the discount code worked with no problems. I was phoned the next working day to collect and a staff member wheeled the trolley to my car and loaded the goods into the boot. Brilliant service, thank you very much.
2023年5月26日
Bradfords - Sherborne BBS からの回答
Hi Liz,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Bradfords - Sherborne BBS からの回答
Good Morning Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback regarding the delivery service received with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Highly recommend
Good products at reasonable prices. Easy to find what you are looking for on the website. Steve at the local depot called to arrange a convenient delivery day and he also kept me informed on the day. Overall a great service as usual.
2023年5月19日
Bradfords - Sherborne BBS からの回答
Good Morning Scratch
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your kind words and feedback regarding the service received from Steve in our Sherborne branch with your order, this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Sherborne BBS からの回答
Good Afternoon Mr Leyland
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and where happy with the collection service provided by the branch,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Product was just what I was looking…
Product was just what I was looking for, website easy to use and collection a breeze.
2023年4月23日
Bradfords - Sherborne BBS からの回答
Hi Pete,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Garden Sleepers
The goods were delivered on time and the driver very kindly assisted with bringing them into our garden.
2023年4月26日
Bradfords - Sherborne BBS からの回答
Good Afternoon Antony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your kind words and feedback this has been passed onto all involved with your order in Sherborne branch,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Sherborne BBS からの回答
Hi Adrian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
The driver Steve was really helpful to…
The driver Steve was really helpful to deliver and put it where it was easy for us to lay the chippings
2023年4月12日
Bradfords - Sherborne BBS からの回答
Good Morning Julie
Thank you for taking the time to leave us a review.
I am happy to hear that Steve from our Sherborne branch provided a helpful and friendly delivery services ,
Thank you for your feedback and kind words this has been passed onto all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Ordered over internet
Ordered over internet, called by sales to arrange best day for delivery and hey presto , delivered on time.
Great service, thank you.
2023年3月26日
Bradfords - Sherborne BBS からの回答
Hi Martin,
Thank you for taking the time to leave us a review.
I am glad all went well with your order and you were kept updated.
We hope to see you again soon.
Kind Regards,
Joe.
I have found over the years how good a…
I have found over the years how good a company is by the way it deals with problems that arise from time to time. I had a small problem with the quality of a delivery which I raised with customer services. The problem was resolved with no fuss at the local branch in Sherborne to my complete satisfaction. Many thanks.
2023年2月24日
Bradfords - Sherborne BBS からの回答
Good afternoon
Thank you for taking the time to leave us a review.
I am pleased we were able to over come the issues you had.
We hope to see you again soon.
Kind Regards,
Joe.
Online ordering and delivery needs improvement
Fulfilment of online orders is madness. What should have been a next day free delivery of an online order took a week, as your systems insisted on trying to procure the full order roofing sheets from the nearest store, as opposed to store another 2.5 miles away, instead preferring to transfer the shortfall from the further store to the nearer store for onward delivery, rather than just delivering direct from the store that clearly had stock, albeit an extra 2.5 miles away. Madness, not eco-friendly and took a week. New time I might as well drive and collect it myself. Delivery was also a mess and automated systems delivered incorrect SMS messages and timing and drive could not find the delivery address. So not good I'm afraid. Not a reflection on the charming staff at the Sherborne branch but on the online systems.
2023年1月18日
Bradfords - Sherborne BBS からの回答
Good Afternoon Mr Garton
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delay in delivery of your order due to stock availability.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I have feed this back to the Branch concerned.
Kind Regards,
Katie
Staff excellent
2023年1月12日
Bradfords - Sherborne BBS からの回答
Good Evening Mr Murray,
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a good experience with us and that you received a excellent service from our Sherborne branch,
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Sherborne BBS からの回答
Good Evening
Thank you for taking the time to leave us a review.
I am happy to hear that you are happy with your paint order received and that is was well packaged and delivered promptly by our Sherborne Branch.
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
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