The ordering online was fairly easy, but once the local depot was involved everything was streamlined and easy. A telephone call from Sidmouth checked when I was at home, and an email on the day warn... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered three related items on line but made a mistake on one of these items, after a call from Bradfords, this was corrected before I picked up my order. Another item that I wanted was from the war... もっと見る
企業が回答しました
Quality of the decking boards was disappointing. Understand that it's a natural product but 4 or 5 of the 3.6m boards were unusable due to damaged edges or missing knot holes along edges. Only because... もっと見る
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Ordered on line, phone call from branch to confirm order next dayand delivery date within three days of Oder placed. Arrived on time, excellent delivery driver. Product as expected and being used
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Alexandria Road, EX10 9HE, Sidmouth, Devon, 英国
- 01395 578151
4.9
優良
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful
2020年12月6日
Bradfords - Sidmouth BBS からの回答
Dear Raymond,
Thank you for taking the time to leave us a positive review.
We hope to see you again soon,
Kind Regards,
Charlotte from Customer Services.
Extremely friendly staff.
2020年11月9日
Bradfords - Sidmouth BBS からの回答
Dear Keith,
Thank you for leaving us a review.
We highly value your feedback.
I am delighted to see that our employees in branch were extremely friendly.
Kind Regards,
Charlotte from Customer Services
Easy to find items required and quick…
Easy to find items required and quick delivery recommend to anyone.
2020年11月6日
Bradfords - Sidmouth BBS からの回答
Dear David,
Thank you for taking the time to leave us such a great review.
I am pleased to see that your experience with us was positive and that you would recommend us to others.
Kind Regards,
Charlotte from Customer Services.
Really helpful staff on ordering and…
Really helpful staff on ordering and Driver displayed great skill with Hiab putting bags exactly where we needed them.
2020年10月21日
Top notch
As always with Bradfords, a faultless delivery. My go-to company for all my building requirements.
2020年10月19日
Could do better.
Delivery driver would not reverse into drive way, even though previous driver had done so. So 6 “big bags” of sand, top soil, scalpings and shingle had to be re-sited by hand before driveway could be used again. Double handling required, not amused! Also, ply sheet left off delivery requiring a second visit.
Could do better.
2020年8月31日
自発的なレビュー
Bradfords - Sidmouth BBS からの回答
Thank you for the useful feedback, it will be sent to the branch manager , sorry for the hassle and extra work this caused for you.
Good price and fast delivery
Good price and fast delivery. Kept me informed about when the item was going to come.
2020年8月15日
自発的なレビュー
Bradfords - Sidmouth BBS からの回答
This is what we like to hear and exactly the experience we want our customers to have, thank you for sharing your review.
I ordered the product online by click…
I ordered the product online by click and collect. It was ready to collect the next day. Very satisfied.
2020年7月9日
自発的なレビュー
Bradfords - Sidmouth BBS からの回答
Thank you for your review Diane, always nice to hear of satisfied customers
Ease of ordering on web site and local…
Ease of ordering on web site and local branch very efficient in advising of delivery and the delivery itself. Happily recommend.
2020年7月8日
自発的なレビュー
Bradfords - Sidmouth BBS からの回答
This is very nice to read, thank you for sharing your experience , we are happy to help
Quick delivery and quality sand
Quick delivery and quality sand. The driver was really skilled with the grab, managing to deposit the dumpies without damaging our tall hedge.
2020年6月16日
自発的なレビュー
Very easy to order
Very easy to order. items were delivered a few days later, well ahead of expectations.
2020年6月11日
自発的なレビュー
Was a 5* service - now only 3*
On a previous occasion, a 5 star rating was given for delivery of bulk bagged aggregates. This time it was only 3 star because someone decided to remove the small crane offload truck from the Sidmouth depot - the ideal tool for this particular delivery location with its restricted access. |A decision perhaps by someone who knows the cost of everything but not the value of retaining satisfied customers. My neighbours are moaning too to the extent that they are using alternative suppliers. Simon however rescued our situation by using Roger with his own small 1.6t tipper. A bit inconvenient as the bags spilled everywhere upon tipping but at least we got the job done. Someone in authority needs to reinstate the truck for the job!
2020年6月3日
自発的なレビュー
I've had several deliveries and a…
I've had several deliveries and a couple of click n collects. Quick, courteous and accurate service. Thanks.
2020年6月2日
自発的なレビュー
Well organised operation
Well organised operation under current Covid-19 restrictions. Easy to shop & even easier to collect
2020年5月27日
自発的なレビュー
Unbelievable. Morale not good.
Turned up for pick up Sidmouth 10 mins early. Sat at gate for 15mins. 3 grumpy lads. Order not ready. 6 bags post crete. Had to load them myself. From arrival to exit (pre ordered) 35mins!
2020年5月25日
自発的なレビュー
Bradfords - Sidmouth BBS からの回答
Thank you for the details Mr Blyth, and sorry for your poor experience , your order should have been ready, simple as that really.
Excellent service
2020年5月25日
自発的なレビュー
Very helpful friendly driver on…
Very helpful friendly driver on delivery.
Thought I'd have to wait a while during the recent pandemic. But ordered online and received goods the next day!! Great service.
2020年5月24日
自発的なレビュー
excellent service and distance when…
excellent service and distance when collecting
2020年5月23日
自発的なレビュー
Bradfords - Sidmouth BBS からの回答
Thank you very much
My order was easy to place via the…
My order was easy to place via the website and my products were delivered within two days which is pretty quickly considering the pressure that builder's merchants are under at the moment.
2020年5月23日
自発的なレビュー
Helpful service in office despite being…
Helpful service in office despite being v busy
Very professional delivery driver, excellent service
2020年5月22日
自発的なレビュー
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