I was in need of some fence panels from a local company due to our location and access. I found the items required and better quality/price than elsewhere, did an online order which was very straight... もっと見る
企業が回答しました
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Overall, very easy to select and pay online and collect once notified. Competitive prices. The only reason it wasnt 5 stars was the collection process - having to collect a ticket from the counter,... もっと見る
Ordered online, easy to use web site and to create an account. Best price in the area by far. Kept informed on the delivery of my order. Delivery driver really polite and very helpful.
Great service Ordered online collected the following day, spoke to I think James on the phone who was very helpful with his knowledge about the product.
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Manfield Way, PL25 3HQ, St Austell, Cornwall, 英国
- 01726 793279
4.7
優良
338件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
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Always flexible and helpful
I've ordered lots of stuff for a newbuild and the St Austell branch has always been super helpful about organising deliveries taking into account the narrow driveway and timings for when they will arrive.
Delivery drivers have been prompt, polite and helped offload, and James at the branch even remembers about small lorry without me asking!
2022年9月13日
Bradfords - St Austell BBS からの回答
Good Afternoon Neil
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and organised service from our St Austell branch and that Delivery's have been prompt and the drivers polite and helpful.
Your Feedback will be passed on to all involved with your orders,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - St Austell BBS からの回答
Good Evening Philip
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a great and friendly helpful service from the the St Austell branch, this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great delivery
2022年8月20日
Bradfords - St Austell BBS からの回答
Hi Roy,
Thank you for taking the time to leave us a review.
Kind Regards,
Lorna
Click, find it yourself and wait longer than a regular customer
No notification that click and collect was ready, but when called told it had been picked and was ready to collect.
However, when we arrived we had to go and get the product from where it was usually kept (not picked) and then we had to wait for click and collect paperwork to be processed which took longer than if we just came in found the item and bought it normally.
2022年8月12日
Bradfords - St Austell BBS からの回答
Good Afternoon
Thank you for taking the time to leave us a review.
I am sorry to see that you have had a poor experience with us due to not being contact when your order was ready and collection taking longer than expected.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Bradfords - St Austell BBS からの回答
Hi Adrian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience and that your order was delivered in a timely manner, your feedback will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Dropped in on the St Austell Branch…
Dropped in on the St Austell Branch yesterday looking for a particular product to match up too as my usually go to merchant (literally adjacent to where your too ) had'nt got what i required. im glad i did as not only did you stock exactly what i required but the guys in the yard in particularly Louis were so helpful and friendly. His product knowledge was spot on and was also able to assist and offer advice as to other queries i had about relevant up coming requirements. Needless too say i'll be making Bradfords my first port of call in Future... such a refreshing change to receive such great customer service Thanks Louis.
2022年8月6日
自発的なレビュー
Bradfords - St Austell BBS からの回答
Hi Mike
Thank you for taking the time to leave us a review.
I will pass your comments to the branch and Louis and I am sure it will make their day.
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service
20mm gravel 1 bag delivered to my front yard to top up parking surface. Very efficient, placed the bag exactly where it was needed and without too much disruption to traffic flow. Excellent service.
2022年8月1日
Bradfords - St Austell BBS からの回答
Good Evening Carl
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, and received a very efficient delivery service, this will be passed on to all involved in the branch!
We hope to see you again soon.
Kind Regards,
Katie
Excellent customer service and very…
Excellent customer service and very polite delivery driver
2022年7月20日
Bradfords - St Austell BBS からの回答
Hi Bryan,
Thank you for taking the time to leave us a review.
We will pass on your thanks to your delivery driver.
Lorna
The slabs that I ordered arrived…
The slabs that I ordered arrived promptly and were exactly what I needed to repair the pathway across the front garden. Many thanks.
2022年7月17日
Bradfords - St Austell BBS からの回答
Good Evening Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and you are happy with your pathway repair.
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - St Austell BBS からの回答
Good Afternoon Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Great building supplies company
Great building supplies company. Everything you need and pleasant people to deal with. Even have small vehicle for difficult access deliveries.
2022年7月13日
Bradfords - St Austell BBS からの回答
Hi Kenneth,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Excellent service, great price.
Having used a nearby competitor for over a year, I was advised by my joiner to give Bradfords a ring. So glad I did!!! I was dealt with by Paul Walls in St Austell. Thoroughly nice bloke, excellent service and cheaper than the competitor (Jewsons) who I had been using and who had promised me they would look after me on price. Thanks Paul....and unfortunately for you I will be ringing you again in the future!!
2022年7月13日
自発的なレビュー
Bradfords - St Austell BBS からの回答
Hi Adrain,
Thank you for taking the time to leave us a review.
we'd also like to send our thanks to your Joiner
Paul is waiting for your call....
Lorna
I placed an order for decking online on…
I placed an order for decking online on Monday evening. I received a phone call on Tuesday morning asking if Bradford’s could deliver on Wednesday which was fine by me. I received 2 texts on Wednesday afternoon notifying me that my delivery was on the way and the time (between 2-4pm) that it would arrive which it did. The driver was very pleasant and dropped my 28 decking boards (and screws) off exactly where I asked him to do so. The whole transaction was straightforward and efficient. Thank you very much.
2022年7月6日
Bradfords - St Austell BBS からの回答
Hi John
Thank you for taking the time to leave us a review.
That all looks perfect from start to finish,
We hope to see you again soon.
Kind Regards,
Excellent service.
2022年7月6日
Bradfords - St Austell BBS からの回答
Hi James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Super lovely and appproachable...
Despite knowing I have every right to be there, knowing what I want (or not be afraid to ask), knowing I can carry heavy things, knowing I can load the van myself (but also being able to ask for help), as a woman I STILL feel nervous (intimidated?) before I go to somewhere like a Builder's Merchants.
But I go anyway.
Some places feel more friendly and less tainted by an undertone of misogyny than others.
It's sad that in this day and age this is still something that needs to be considered.
Bradfords are always super lovely and approachable and always my go-to for materials now.
2022年6月8日
自発的なレビュー
Bradfords - St Austell BBS からの回答
Hi,
We really appreciate you taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Dylan
Excellent delivery service within 2…
Excellent delivery service within 2 days. Good communication to inform me of delivery date and time slot.
2022年4月19日
Bradfords - St Austell BBS からの回答
Hi Gary,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Bradfords - St Austell BBS からの回答
Hi Sheila,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Ian was very helpful
2022年4月9日
Bradfords - St Austell BBS からの回答
Hi Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Good fencing panels quick and friendly…
Good fencing panels quick and friendly delivery and easy to buy online
2022年4月8日
Bradfords - St Austell BBS からの回答
Hi Kenneth,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
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