Easy to order the type of gravel I needed on line. Received an acknowledgment immediately. Within suggested delivery timeframe an email was sent with delivery day. I did not need to change this but th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff at Taunton were brilliant, the lady I spoke with on the phone was helpful in rearranging our delivery and the delivery guy was really friendly and put the gravel exactly where we wanted it.... もっと見る
Ordered sand and cement online. Both products were priced competitively and the same as we had used before so good consistency. Checked delivery with the local branch and they confirmed the delivery w... もっと見る
企業が回答しました
Ordering was simple and price was great compared to others but still 30% up on two years ago (thanks Tory mismanagement of the economy). Delivery driver was a star. Reversed through a narrow gate, neg... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Wellington New Road, TA1 5LU, Taunton, Somerset, 英国
- 01823 254666
4.2
ほぼ満足
245件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bradfords - Taunton BBS からの回答
Hi Michael,
Thank you for taking the time to leave us a review.
I am pleased to hear our click and collect process worked well for you,
We hope to see you again soon.
Kind Regards,
Joe.
Helpful driver
The driver was considerate in placing the bags where were most helpful. He skilfully reversed into the narrow drive to make this possible.
2023年7月13日
Bradfords - Taunton BBS からの回答
Hi Michael
I am pleased to see that you have had a positive experience with us! It's always good to hear out drivers are going the extra mile to provide excellent service.
We hope to see you again soon.
Kind Regards,
Sam
Helpful staff.
2023年6月21日
Bradfords - Taunton BBS からの回答
Hi Steve,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Ordering was simple and price was great…
Ordering was simple and price was great compared to others but still 30% up on two years ago (thanks Tory mismanagement of the economy). Delivery driver was a star. Reversed through a narrow gate, negotiated trees and put it exactly where wanted
2023年6月14日
Bradfords - Taunton BBS からの回答
Hi Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us. It's a shame about the management of the economy but glad we can still offer good prices!
I will be sure to pass the complements on to the driver.
Kind Regards,
Sam
Ordered online
Ordered online , went in the following morning to collect. Staff were very helpful and friendly. Always get a good service from Bradford's of Taunton.
2023年6月18日
Bradfords - Taunton BBS からの回答
Hi Andy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! It's great to see our Taunton branch giving you consistent high level service.
We hope to see you again soon.
Kind Regards,
Sam
Your driver made the drop off ,without…
Your driver made the drop off ,without any help from the neighbors parking,with a big smile and just got on with it,it was much appreciated 👍
2023年6月14日
Bradfords - Taunton BBS からの回答
Good Afternoon Mr Payne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a happy and helpful delivery service,
Thank you for your feedback this has been passed onto all involved with your order in the branch,
We hope to see you again soon.
Kind Regards,
Katie
Moved my delivery to suit my needs
2023年5月13日
Bradfords - Taunton BBS からの回答
Hi Robert,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Great service, thank you! 😁👍
Really simple to order online, great correspondence about delivery, and delivered on time with a very polite delivery driver! All in all a great service, thank you!😁👍
2023年5月10日
Bradfords - Taunton BBS からの回答
Good Afternoon Karen
Thank you for taking the time to leave us a review.
I am happy to hear that you found it easy to place your order online, and whern ehappy with the service provided with your order from start to finish,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
There was a little problem - quickly fixed
There was a little problem, and Bradfords jumped on in straight away with no fuss, and fixed it.
Very pleased with such a positive response. I will use again.
2023年5月7日
Bradfords - Taunton BBS からの回答
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a high level of customer service from our Taunton branch and that your problem was sorted out fast and efficiently,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Delivery issues
Delivery issues. Original delivery date was for 1week after initial order due to bank holidays), and confirmed by email. Happy with that, no issues there. It wasn’t until i made contact with the store at 11:30 on the expected delivery day to find out an eta, it was apparent the goods were not only not going to be delivered, but also not in stock at the branch. Missed placed picked ticket was the excuse given. Unfortunately I had taken time off work, and employed a small team to help install the materials, costing me greatly. The branch was good at keeping in contact once the mistake had been identified, and agreed to arrange delivery for next day off, however this does not compensate for loss time and expense.
2023年5月2日
Bradfords - Taunton BBS からの回答
Good Morning Chris,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I have forwarded this to them manager, and asked him to make contact with you,
Kind Regards,
Joe.
Fast service from knowledgeable staff
Fast service from knowledgeable staff. Delivery was on time and the driver was polite and professional
2023年5月6日
Bradfords - Taunton BBS からの回答
Hi Les
Thank you for taking the time to leave us a review.
Great news, glad you found the staff know their stuff
We hope to see you again soon.
Kind Regards,
Joe.
Order and delivery ok.
2023年4月30日
Bradfords - Taunton BBS からの回答
Good Evening Mr May
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Taunton BBS からの回答
Hi Ann,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Bradfords - Taunton BBS からの回答
Good Evening
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, thank you for your feedback this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
I ordered 2 large bags of gravel for my…
I ordered 2 large bags of gravel for my garden. I ordered 10 days before I needed it ...but they said it was to be delivered earlier....I rang and spoke to a young lady who then changed the date for delivery.
The gravel turned up on time on the day. Driver very helpful placing the bags where I needed them.
2023年4月5日
Bradfords - Taunton BBS からの回答
Hi Joan,
Thank you for taking the time to leave us a review.
We are so pleased to see that you have had a positive experience with us!
Lorna
Bradfords - Taunton BBS からの回答
Hi James,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Easy purchase through the website
Easy purchase through the website. Good comms to let me know when the products were available.
The right part of Taunton Bradfords was a little hard to find as the info wasn't clear in the email/text. But once i found the right part of the site, the service was quick and efficient.
2023年3月31日
Bradfords - Taunton BBS からの回答
Hi Mat,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Joe.
Great quality treated timber sleepers
Great quality treated timber sleepers, excellent delivery service from the local branch, driver very helpful, contacting me to advise of approx an eta on the day
2023年3月8日
Bradfords - Taunton BBS からの回答
Hi Richard,
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
Bradfords - Taunton BBS からの回答
Good Afternoon Mr Regan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with out Taunton Branch,
Your feedback will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Well done taunton branch great service
2023年2月27日
Bradfords - Taunton BBS からの回答
Hi Mr Short,
Thank you for taking the time to leave us a review it always helps,
I am glad everything went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
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