Easy to order the type of gravel I needed on line. Received an acknowledgment immediately. Within suggested delivery timeframe an email was sent with delivery day. I did not need to change this but th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff at Taunton were brilliant, the lady I spoke with on the phone was helpful in rearranging our delivery and the delivery guy was really friendly and put the gravel exactly where we wanted it.... もっと見る
Ordered sand and cement online. Both products were priced competitively and the same as we had used before so good consistency. Checked delivery with the local branch and they confirmed the delivery w... もっと見る
企業が回答しました
Ordering was simple and price was great compared to others but still 30% up on two years ago (thanks Tory mismanagement of the economy). Delivery driver was a star. Reversed through a narrow gate, neg... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Wellington New Road, TA1 5LU, Taunton, Somerset, 英国
- 01823 254666
4.2
ほぼ満足
245件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I chose five stars because I they put…
I chose five stars because I they put there selves out to help with what I needed
2026年10月17日
Bradfords - Taunton BBS からの回答
Hi Stephen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Delivered on time
Delivered on time . Pleasant delivery driver. Put the gravel exactly where I wanted . 😊
2026年10月11日
Bradfords - Taunton BBS からの回答
Hi Keith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy Peasy
Easy to order the type of gravel I needed on line. Received an acknowledgment immediately. Within suggested delivery timeframe an email was sent with delivery day. I did not need to change this but there is an option to do so if needed. On morning of delivery I was texted with a time frame. Delivery driver was cheerful and helpful. Bish bash bosh- all done. Have used Bradfords before and will keep on doing so. Excellent service.
2026年8月19日
Bradfords - Taunton BBS からの回答
Hi Alisan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Bradfords - Taunton BBS からの回答
Hi Mr Ostler
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Not great
Kept failing to deliver, saying could not get access as there Lorries were to big, but we had deliveries by skip lorries and bin lorries collecting waste.
2026年8月8日
Bradfords - Taunton BBS からの回答
Good Afternoon Andrew
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
THANK YOU
As usual, a very smooth experience from beginning to end. Excellent customer service and delivery.
2026年8月15日
Bradfords - Taunton BBS からの回答
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
I ordered on a Tuesday and expected 2-3…
I ordered on a Tuesday and expected 2-3 delivery time. I filled in the information box that I needed a Thursday are Friday delivery date however I was allocated Monday! No problem obviously delivery's have to be managed, I called Taunton branch and asked for my delivery to be changed to Thursday which I was informed work be changed. However my delivery was made on Monday!! What was the point of filling out the form and also calling if I'm just going to be egnored????
2026年8月4日
Bradfords - Taunton BBS からの回答
Good Morning Nick
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Item never arrived and comms very poor
Item never arrived and comms very poor. Had to keep asking where our order was, found it ourselves in another Bradfords shop, collected it and cancelled the original order. Very poor service..
2026年7月30日
Bradfords - Taunton BBS からの回答
Good Morning Mr Hudson
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Excellent customer service and support…
Excellent customer service and support from yard staff
2026年7月30日
The staff at Taunton were brilliant
The staff at Taunton were brilliant, the lady I spoke with on the phone was helpful in rearranging our delivery and the delivery guy was really friendly and put the gravel exactly where we wanted it. We will most definitely use Bradfords again
2026年8月1日
Late and missing
Was delivered outside the delivery window given, I had to ring up several times, when it did arrives items were missing. Very disappointed
2026年7月29日
Bradfords - Taunton BBS からの回答
Good Afternoon Hannah,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Just amazing company quality item
Just amazing company quality item , helpful staff fast delivery , delivery driver was fab , would always use this company in the future 100% perfect thankyou
2026年7月29日
Bradfords - Taunton BBS からの回答
Hi Mrs Palk,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Polite and respectful
A very polite young man delivered our items. Very kindly put them neatly on the driveway. All delivered with care. Thank you Bradfords Taunton.
2026年6月27日
Bradfords - Taunton BBS からの回答
Hi Mrs Cole
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
No point doing click and collect
Edit "Thankyou for taking the time to phone and explain why my particular lengths weren't provided. Your customer service for complaints gets the edit."
Did click and collect to make it easier. Received a message saying my order of 3x2.1m lengths of timber were ready,but when I arrived I was presented with 3 x 3.6 lengths and had to cut them to fit in the van myself.
2026年6月25日
Bradfords - Taunton BBS からの回答
Good Morning Mr Frost.
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Delivery service time can take 7 days or longer if you don't chase up your order.
I've placed an order of posts ,fence panels,concrete on 23 .06. 26 and expected to be delivered 2/3 working days as it said on the confirmation email order , with no response from them I've sent an email and also went in the nearest store wich is 2 mins walk from home ...eventually I had my delivery on 30.06.26. with four out of ten bags of concrete mix damaged. With all my time wasted this is very disappointing.
2026年6月22日
Bradfords - Taunton BBS からの回答
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Bradfords - Taunton BBS からの回答
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order
Easy to order, we had a problem to collect but were able to answer our query quickly and easily.
2026年6月18日
Bradfords - Taunton BBS からの回答
Hi Kevin and Kerry,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
A good firm to deal with
Always helpful when ordering and delivery never too much trouble
Great service
2026年2月24日
Bradfords - Taunton BBS からの回答
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very good driver
Had driver John this morning delivering dumpy bag of pipe bedding to site in Greenway road, Taunton, John is always upbeat, happy and positive, it was a slightly awkward delivery for him, but John was very patient and professional, he enacted the delivery perfectly. We very much appreciate the service received.
2026年2月26日
自発的なレビュー
Bradfords - Taunton BBS からの回答
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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