All very efficient…I had accidentally ordered the incorrect items but the driver took them away and returned the next day with correct items. Great service, no hassle. Thank you.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
As always staff are polite and helpful and this is also true of the staff worki g in the yard who are always polite/ helpful.its the main reason that i travel to Bradford even though i can mayby purch... もっと見る
企業が回答しました
Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... もっと見る
Outstanding service. I replaced my daughters feather edge fence panels with those supplied by Bradford’s at Trowbridge. After 14months a number of the panels were cracked and broken. I sent in a comp... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Canal Road Industrial Estate, BA14 8RL, Trowbridge, Wiltshire, 英国
- 01225 712020
4.5
優良
300件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordering was easy
Ordering was easy, I was kept informed of delivery slot and delivery was carried out by friendly/helpful driver so the whole process was good from order to delivery, would use again.
2026年10月15日
I found the website easy to navigate
I found the website easy to navigate, the prices seemed reasonable, and according to my wife, the delivery man was delightful and helpful. The down side was incredibly late notification of delivery day and time.
2026年10月12日
Bradfords - Trowbridge BBS からの回答
Good Morning Mr Batty,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, however I apologise for the lack of communication regarding your delivery time.
This feedback has been passed onto the branch.
Kind Regards,
Sam M
They used to be really prompt with…
They used to be really prompt with quotes and great service. I don’t know if there has been a lot of staff changes but lately they’re really off their game. I’ve sent several email and after 10 days still no quote. Improvement is needed.
2026年10月8日
自発的なレビュー
Bradfords - Trowbridge BBS からの回答
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
We would like to look into this further. Please contact us at customerservice@bradfords.co.uk.
Kind Regards,
Sam
I still haven't got it!
I still haven't got it! My last delivery took over a week instead of the advertised 2-3 working days and this one looks like being just the same. Don't advertise a a delivery time if you can't stick to it!
2026年10月9日
Bradfords - Trowbridge BBS からの回答
Good Morning,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had repeatedly a poor experience with us due to us failing to meet our lead times,
Once again, I apologise greatly for these issues and for any inconvenience this may have caused you.
I have passed this onto the delivering branch, who should be in touch to confirm the delivery date with you.
Kind Regards,
Sam M
All very efficient…I had accidentally…
All very efficient…I had accidentally ordered the incorrect items but the driver took them away and returned the next day with correct items. Great service, no hassle. Thank you.
2026年10月4日
Bradfords - Trowbridge BBS からの回答
Hi Shonagh
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
The gravel and mot were of excellent…
The gravel and mot were of excellent quality. Easy to use website. Good notifications and prompt delivery. The delivery guy was very experienced navigating down narrow lanes. Very professional.
2026年9月15日
Bradfords - Trowbridge BBS からの回答
Hi Mel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great staff
As always staff are polite and helpful and this is also true of the staff worki g in the yard who are always polite/ helpful.its the main reason that i travel to Bradford even though i can mayby purchase nearer to home but a little more cost involved.T
2026年10月1日
Bradfords - Trowbridge BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
Easy website to use giving suggestions of what additional material may be required. Delivery great. Will use again
2026年9月13日
No time like the present
With regards to delivery we only received the email message to say the delivery was taking place one hour before the delivery arrived, people need more notice luckily I was in.
The driver was excellent and a credit to Bradfords.
2026年8月21日
Bradfords - Trowbridge BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We will look to see what we can do to better our communication in future so we can give our customers more notice.
Kind Regards,
Sam
Great website with lots of products
Great website with lots of products. Helpful and polite service every time.
Quick delivery service with helpful delivery people.
2026年8月12日
Good prices, excellent quality and service
Good prices, excellent quality timber and great service as always
2026年8月15日
Bradfords - Trowbridge BBS からの回答
Hi Martin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Good experience from start to finish
Good experience from start to finish. Competitive price fir a quality product.
2026年8月3日
Awful
Awful . Was told product would be in store for collection by a certain day the day came and nothing in store. Held the whole project up and ended up having to buy elsewhere. Very disappointing.
2026年8月3日
Bradfords - Trowbridge BBS からの回答
Good Morning Mr Barry
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Very easy from ordering on there Web…
Very easy from ordering on there Web site to collection
Help full and polite sfaff
2026年7月29日
Bradfords - Trowbridge BBS からの回答
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Prompt delivery and really nice people…
Prompt delivery and really nice people to deal with. very pleased with the service and timber.
2026年6月22日
Bradfords - Trowbridge BBS からの回答
Hi Phil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - Trowbridge BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Brilliant customer service from Adam Tom and Doug
Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough. I found everything I needed in here so I didn’t have to spend the day going to different places.
2026年4月22日
自発的なレビュー
Bradfords - Trowbridge BBS からの回答
Hi Sharon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Fair price and fast delivery
Fair price paid and delivery within the stated timeframe. We were unable to track our order online and didn't receive an update until the day of delivery but luckily we were home.
2026年3月27日
Bradfords - Trowbridge BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We will look into what can be done to make the notification of delivery more reliable in future. Thank you for your feedback.
Kind Regards,
Sam
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。