All very efficient…I had accidentally ordered the incorrect items but the driver took them away and returned the next day with correct items. Great service, no hassle. Thank you.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
As always staff are polite and helpful and this is also true of the staff worki g in the yard who are always polite/ helpful.its the main reason that i travel to Bradford even though i can mayby purch... もっと見る
企業が回答しました
Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... もっと見る
Outstanding service. I replaced my daughters feather edge fence panels with those supplied by Bradford’s at Trowbridge. After 14months a number of the panels were cracked and broken. I sent in a comp... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Canal Road Industrial Estate, BA14 8RL, Trowbridge, Wiltshire, 英国
- 01225 712020
4.5
優良
300件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Unfortunately after ordering online I…
Unfortunately after ordering online I had a call following day saying the earliest my order would be delivered was a weeks time. Although good value & free delivery I am disappointed to have to wait a week.
2024年6月25日
Bradfords - Trowbridge BBS からの回答
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to longer than expected lead times.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Top Job!
Easy to arrange and got a call to sort out time really quickly. We’ve had deliveries before from another building supplier who weren’t great but Bradfords driver was absolutely amazing and offered to make things easier for us when he unloaded. The delivery driver was so happy and helpful it’s a refreshing change.
2024年6月12日
Item still hasnt arrived and my e mail…
Item still hasnt arrived and my e mail chasing still hasnt been answered
2024年6月18日
Bradfords - Trowbridge BBS からの回答
Good afternoon Angela,
We apologise for the delay in responding to your review.
I can see that this was cancelled and refunded due to an unexpected extended lead time but if you require further assistance please let us know.
Kind Regards
Sam
Bradfords - Trowbridge BBS からの回答
Good Afternoon Danny
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good prices
Competitive prices and easy to use website. Just a shame delivery takes 6 days - that is the only reason it’s not a 5.
2024年5月30日
Bradfords - Trowbridge BBS からの回答
Good Morning Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Bradfords - Trowbridge BBS からの回答
Good Afternoon Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivery was too slow so cancelled the order......
I made an online order for a big bag of aggregate for a garden project. There was a delivery indication of 1-2 days which was ideal for the weekend however delivery could not be made until the following Tuesday. I called the store and spoke to a very helpful guy (sorry I can't recall a name) the order was cancelled and a refund issued.
2024年5月30日
Bradfords - Trowbridge BBS からの回答
Good Afternoon Sarah
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to your not being able to delivered in the timeframe advised online,
I apologise greatly for these issues and for any inconvenience this may have caused you.
Thank you for your feedback regarding the helpful customer service recieved with your order this is grealy appreciated and has been passed onto all involved,
Kind Regards,
Katie
Helpful driver and his mate .
2024年5月12日
Bradfords - Trowbridge BBS からの回答
Good Afternoon Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Brilliant company
Ordering from their website was easy. A lady called from Bradfords to confirm the order and give me a date for delivery. The product ordered was the same colour as shown online. That was great because with a rival big company that didn't wasn't the case but was still expected to keep it despite it being wrong. The actual delivery was prompt and easy. Very happy with the service all round from Bradfords would definitely recommend them.
2024年5月1日
Bradfords - Trowbridge BBS からの回答
Good Afternoon Patricia
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with and found placing your order online to be an easy process,
Thank you for your feedback, I am happy to hear that you have recieved a helpful service from start to finish with your order,
Thank you for the recommendation ,
We hope to see you again soon.
Kind Regards,
Katie
Good Company and very helpful staff not…
Good Company and very helpful staff not forgetting the lorry delivery lads
2024年4月29日
Bradfords - Trowbridge BBS からの回答
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Customer service
On line ordering easy, customer service from branch helpful and deliver driver practical friendly and efficient.
2024年4月30日
Bradfords - Trowbridge BBS からの回答
Hi Jan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - Trowbridge BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Everything was easy to order online…
Everything was easy to order on the website, but the only complaint was no delivery option for this item, so had to travel 60 miles round trip to collect. The Keylite windows flashing was hard to get hold of anywhere with a quick delivery so collection was the only option, so actually grateful it was a stock item! Apart from that a good experience!
2024年4月22日
Bradfords - Trowbridge BBS からの回答
Good Afternoon Graeme
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, thank you for your feedback,
If there was else anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Great price
Great price, great communication and top quality. The items I needed where in stock, delivered when I needed them and saved me about 20% compared with other suppliers - what's not to like.
2024年4月10日
Bradfords - Trowbridge BBS からの回答
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received great communication from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great Price and Service!
Great price on the bulk bags and free delivery over a certain amount. Quick delivery and a great service from the Trowbridge branch. Will definitely use again. Thank you!
2024年4月6日
Bradfords - Trowbridge BBS からの回答
Hi Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service, great team
I’ve used Bradfords a few times now and they have always provided a great service and fast delivery, even if there was a problem with the order it was rectified the same day.
I will continue to use Bradfords for my ongoing home renovations.
2024年3月29日
Bradfords - Trowbridge BBS からの回答
Hi Lee
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - Trowbridge BBS からの回答
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent helpful service as always…
Excellent helpful service as always from the Trowbridge branch
2024年3月26日
Bradfords - Trowbridge BBS からの回答
Good Afternoon Haydn
Thank you for taking the time to leave us a review.
I am pleased to hear that you have received a excellent and helpful service with your all your orders placed with our Trowbridge branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy pick up friendly staff
2024年4月1日
Bradfords - Trowbridge BBS からの回答
Good Morning SG
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with your order for collection,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Trowbridge BBS からの回答
Good Morning Phillip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a good delivery service with your order,
Thank you for your feedback,
We hope to see you again soon.
Kind Regards,
Katie
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