Bradfords at Verwood is not really geared up for DIYers. It took a while for member of staff to process order. Seems that a lot of unnecessary paperwork is involved. Verwood has no Homebase, B&Q,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from Bradfords in Verwood. Very helpful and informative staff answered our initial queries about materials. Ordering online was easy. Opening an account with them gave us a very welc... もっと見る
企業が回答しました
Great chap that delivered for us. Couldn't have been more helpful. Craig his name. Everything else, before and the product, excellent. Couldn't ask for more. Will definitely be using you again in the... もっと見る
Great price for x3 scaffold boards, plus I utilised a discount voucher. The boards were in perfect condition, which was fantastic as I’m going to sand, stain and varnish them for shelving. Promp... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Blackhill, BH31 6HA, Verwood, Dorset, 英国
- 01202 823341
4.7
優良
327件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nice people that I spoke with
Nice people that I spoke with about the order. The driver, although a man of few words, was really helpful. Carried my sleepers round to the bag garden as had been requested. Came on time too.
2024年4月30日
Bradfords - Verwood BBS からの回答
Hi Thomas
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy ordering system and very.helpful…
Easy ordering system and very.helpful staff at branch in Verwood.
2024年4月28日
Bradfords - Verwood BBS からの回答
Good Morning Robin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order to be a easy process,
Thank you for your feedback this has been passed onto all involved with your order
We hope to see you again soon.
Kind Regards,
Katie
Excellent stock levels and great staff.
Easy to navigate the web site and the staff friendly and efficient.
2024年4月24日
Bradfords - Verwood BBS からの回答
Hi Kenn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy Click and Collect service.
Great, very easy to order online and had a txt the next morning to tell me the order was ready to be picked up.
2024年4月24日
Bradfords - Verwood BBS からの回答
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Verwood BBS からの回答
Good Afternoon S Tab
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Online order process straightforward
Online order process straightforward. Product was ready and available on collection. Help provided to transfer to my car.
2024年4月5日
Bradfords - Verwood BBS からの回答
Good Afternoon Mr Skinner
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be a straighfoward process,
Thank you for your feedback this has been passed onto all involved with your order for collection,
We hope to see you again soon.
Kind Regards,
Katie
Great Delivery
The ordering process was straightforward. I then had a phone call to advise me when my delivery would take place. But what made this order exceptional was the delivery driver. He was on his own and his vehicle did not have a crane, so unloading by hand was necessary. He asked where I wanted my stuff - paving slabs, sand and concrete. When I said that ideally I would like it in my back garden, he was quite happy to carry it all from the roadside through to the back garden. He was courtious, friendly and cheerful throughout. Just brilliant.
2024年4月12日
Bradfords - Verwood BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! It is always great to hear our drivers are out there going the extra mile in a friendly courteous manner.
We hope to see you again soon.
Kind Regards,
Sam
Driver very helpful and on time.
2024年4月1日
Bradfords - Verwood BBS からの回答
Hi Tony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Friendly, local and reliable!
Easy process, great selection of materials and reliable home delivery service
2024年3月29日
Bradfords - Verwood BBS からの回答
Good Morning Christine
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Verwood BBS からの回答
Good Afternoon Paula
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Click and Collect
I placed an order via click and collect at 10.50. As this was advertised as a 1 hour service I was surprised to not have any notifications my order was ready by 1600.Resorting to contacting customer services by email I was informed my order was indeed ready. To me the whole idea of click and collect is to save time. Not wasting a day waiting for confirmation my order was ready.
2024年3月13日
Bradfords - Verwood BBS からの回答
Good Afternoon Steve
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the lack of communication and the system not working as intended for your order.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
very good and helpful service
Very easy to order on line and I was kept informed as to when my items would be delivered, the driver was very friendly and helpful
2024年3月8日
Bradfords - Verwood BBS からの回答
Hi Kathleen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
I called into the store to collect some…
I called into the store to collect some items and order a garden arch from your supplier. This caused a little confusion until the back office were contacted. I was then informed I had to order on line. I returned home to order the item which arrived within the lead time. I didn’t notice an online only instruction. If I missed fine, but if there wasn’t one it would save wasted time.
2024年2月20日
Bradfords - Verwood BBS からの回答
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback regarding the garden arch this has been passed onto all involved.
As this is a supplier direct item it does need to be purchased on our website as it comes direct from your supplier to your home address,
Please accept our apologies for any confusion caused,
Kind Regards,
Katie
Bradfords - Verwood BBS からの回答
Hi Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Part of order not delivered
Part of order not delivered, the driver was aware but I have had no communication from Bradfords about how they are going to remedy this matter.
2024年2月17日
Bradfords - Verwood BBS からの回答
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to some of the items not being delivered and the lack of communication regarding this.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Bradfords - Verwood BBS からの回答
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be a easy process,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
First class experience
From ordering to delivery everything was great. Particularly the delivery driver, where nothing was too much trouble and gave 100%.
2024年2月12日
Bradfords - Verwood BBS からの回答
Good Morning Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback regarding the delivery service received with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy to deal with good quality stuff
Easy to deal with good quality stuff, delivered when they said they would to drive
2024年1月14日
Bradfords - Verwood BBS からの回答
Hi Billy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - Verwood BBS からの回答
Hi Mr C Awberry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received good communication and a friendly delivery service with your order,
We hope to see you again soon.
Kind Regards,
Katie
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