Bradfords at Verwood is not really geared up for DIYers. It took a while for member of staff to process order. Seems that a lot of unnecessary paperwork is involved. Verwood has no Homebase, B&Q,... もっと見る
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レビュアーのコメントを見てみましょう
Excellent service from Bradfords in Verwood. Very helpful and informative staff answered our initial queries about materials. Ordering online was easy. Opening an account with them gave us a very welc... もっと見る
企業が回答しました
Great chap that delivered for us. Couldn't have been more helpful. Craig his name. Everything else, before and the product, excellent. Couldn't ask for more. Will definitely be using you again in the... もっと見る
Great price for x3 scaffold boards, plus I utilised a discount voucher. The boards were in perfect condition, which was fantastic as I’m going to sand, stain and varnish them for shelving. Promp... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Blackhill, BH31 6HA, Verwood, Dorset, 英国
- 01202 823341
4.7
優良
327件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent delivery service
Excellent delivery service. Driver, Justin was so helpful for a second time. After placing my order online Bradfords office is a little slow to say which day and rough time delivery will be made. This should be improved. I did get a text and driver phone call just before delivery.
2023年8月20日
Bradfords - Verwood BBS からの回答
Good Afternoon Donald
Thank you for taking the time to leave us a review.
I am pleased to hear that you have received a excellent delivery service with your order,
Thank you for your feedback regarding the delivery date being confirmed and arranged by your local branch,
This has been passed onto all involved,
If we can be of further help in the future please do not hesitate to contact customer.service@bradfords.co.uk
We hope to see you again soon.
Kind Regards,
Katie
Prompt and helpful
2023年8月1日
Bradfords - Verwood BBS からの回答
Good Afternoon Trevor
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a prompt and helpful service with your order,
Thank you for your feedback this has been passed onto all involved ,
We hope to see you again soon.
Kind Regards,
Katie
Great delivery in all respects
The delivery was on time, I was given good notice of delivery and the delivery man “Justin” was very pleasant and courteous. He off loaded the bags exactly where I wanted them and was very professional. I would recommend Bradford’s to anyone. The product delivered was also first rate.
Many thanks
2023年8月14日
Bradfords - Verwood BBS からの回答
Good Afternoon Gary
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and courteous delivery service with your order,
Thank you for your recommendation, your feedback has been passed onto all involved,
We look forward to seeing you again soon,
Kind Regards,
Katie
Bradfords - Verwood BBS からの回答
Good Afternoon Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your order at our Verwood branch,
This has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Verwood BBS からの回答
Good Afternoon Sophie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
We hope to see you again soon.
Kind Regards,
Katie
Another excellent delivery
On line purchasing works better through the new website.
Timely feedback on order process.
Conscientious delivery.
2023年7月28日
Bradfords - Verwood BBS からの回答
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Verwood BBS からの回答
Good Afternoon Mr Jones
Thank you for taking the time to leave us a review.
I am pleased to hear that you found our website easy to use when placing your order online with us,
We hope to see you again soon.
Kind Regards,
Katie
Same day confirmation of order and…
Same day confirmation of order and delivery date three days later. Delivery was made on time and with courtesy and efficiency. Materials provided were exactly what I expected.
2023年7月17日
Bradfords - Verwood BBS からの回答
Hi Barry,
Thank you for taking the time to leave us a review.
We are pleased everything went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Easy to order and quick delivery
Easy to order and quick delivery. Good prices.
Kept informed during the process.
Helpful and friendly team.
Very happy with the whole order -> drlivery experience
2023年7月18日
Bradfords - Verwood BBS からの回答
Hi Matt,
Thank you for taking the time to leave us a review.
We are glad all our processes worked well for you and the service levels you received were high.
We hope to see you again soon.
Kind Regards,
Joe.
Very easy web site to use.
Very easy web site to use.
Keeping me informed about my order.
Delivered as agreed.
2023年7月17日
Bradfords - Verwood BBS からの回答
Good Afternoon Phillip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Easy online procedure
Easy online procedure. Friendly staff at the desk. Really helpful guys out in the yard.
2023年7月7日
Bradfords - Verwood BBS からの回答
Good morning
Thank you for taking the time to leave us a review.
we are glad you are pleased with all of our processes and staff,
See you soon.
Kind Regards,
Joe.
Carol at the Verwood office is amazing.
Carol at the Verwood office is amazing.
She is super helpful and really knowledgeable. She is always smiley and happy.
A breath of fresh air!
She is an asset to Bradford's.
2023年6月23日
Bradfords - Verwood BBS からの回答
Hi Craig
Thank you for taking the time to leave us a review.
That is such a nice thing to say and I am sure Carole will be thrilled,
I also have to agree with you,
Kind Regards,
Joe.
Excellent Service
Such excellent service from Bradfords and great value for money. This was my first time ordering from Bradfords and I'm sure it won't be my last! I needed a number of 3 metre fence posts to make up some raised beds. I placed my order online and shortly after, I received a phone call from my local branch, to let me know when my order was due to be delivered. This was also followed by a text, on the day of delivery, to confirm the time. Sure enough, my order arrived as expected, complete with the correct number of posts. The delivery driver was friendly and very helpful. I certainly won't hesitate to order from Bradfords again in the future. Thank you Verwood!
2023年6月13日
Bradfords - Verwood BBS からの回答
Hi Andrew,
Thank you for taking the time to leave us a review.
I am sure all our staff at your local branch will be very pleased with the comments you have made,
We hope to see you again soon.
Kind Regards,
Joe.
Very efficient service
Easy to order on line. Efficient delivery and I was kept informed of my delivery slot throughout.
2023年6月23日
Bradfords - Verwood BBS からの回答
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased that our comms kept you up to date with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Bradfords - Verwood BBS からの回答
Hi Robin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Web site very easy to use and order.
Web site very easy to use and order, price was below my usual timber supplier, and Ryan phoned me and agreed my delivery within two days. I would thoroughly recommend Bradfords and will definitely use them again.
2023年6月18日
Bradfords - Verwood BBS からの回答
Hi Denise
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great communication with regard to…
Great communication with regard to order delivery time. Friendly and helpful delivery drivers. Great products at great prices
2023年6月9日
Bradfords - Verwood BBS からの回答
Hi Deborah
Thank you for taking the time to leave us a review.
I am pleased to see that our communications and delivery were good,
We hope to see you again soon.
Kind Regards,
Joe.
Bradfords - Verwood BBS からの回答
Good Afternoon
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what they could have done to resolve this,
Kind Regards,
Joe.
Good price and delivered on due date
2023年5月31日
Bradfords - Verwood BBS からの回答
Good Afternoon Mr Gray
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Helpful on the phone and in store
Helpful on the phone and in store, order was ready for collection, prices reasonable. All good.
2023年5月24日
Bradfords - Verwood BBS からの回答
Good Afternoon Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
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