Although a day late due to lorry breaking down we were kept in the loop which is all we need things happen The Delivery driver was on time very helpful put the delivery exactly where we wanted it an... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Brilliant service and great communication. Amy from the Worcester branch was really helpful with any questions I had and Dale did a fantastic job with the delivery. What a nice guy! Would definitely r... もっと見る
企業が回答しました
Simple to use website and great customer service when I had to add to the order. Only minor issue was finding it hard to find a deliver day on the website, however a call to the office was really he... もっと見る
企業が回答しました
Shaun was on time and very polite and endeavoured to off load my delivery as close as he could to make my job easier. Shifting 1000litres of topsoil approx 20 metres and up 3 lots of steps was rather... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Hendford Hill 96, BA20 2QR, Yeovil, 英国
- customer.service@bradfords.co.uk
- bradfords.co.uk
4.6
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bradfords からの回答
Hi Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service from Bradfords
Ordered a planer a week ago, has been paid for but no contact since, emailed bradfords twice who said they have contacted the supplier and they would be getting in touch, then it turned up out of the blue.
2026年6月26日
自発的なレビュー
Bradfords からの回答
Good Morning Mr Clayton,
Thank you for taking the time to leave us a review.
I am saddened to see that your experience was so negative with us due to one of our trusted suppliers
Again, I apologise greatly for these issues and for any inconvenience this may have caused you.
The supplier who delivers on our behalf will receive the feedback of your two reviews so as to avoid this issue next time.
Kind Regards,
Sam M
Above and beyond quality service.
I called up my local branch(Newton abbot) and enquired about some grey gravel for my permeable paving, sadly they could not help me as they didn’t have any in stock but Natalie was kind enough to search the other branches and she told me plymton has some and i should try them.
I called up the plymton branch and I was greeted on the phone by a lovely girl called Chelsea who couldn’t of been more helpful. She sourced what I needed and arranged a delivery for me straight to my house, even though I loved 20 mile away.
She also said she could email a picture of the gravel they have to make sure it was the right one before ordering.
Thanks so much Chelsea was a pleasure dealing with you.
Chelsea is a credit to your company.
Thank you
Damien
2026年6月25日
自発的なレビュー
Bradfords からの回答
Hi Damien
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
I had a Karcher pump going faulty…
I had a Karcher pump going faulty inside the years warranty. I got no joy from Bradfords just a "Not our problem go direct to Karcher" email.
Poor
2026年6月24日
自発的なレビュー
Bradfords からの回答
Good Afternoon Mr Maddison
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
As discussed in our previous correspondence, if you wish to make a claim against the warranty you will need to contact the manufacturer as it is a manufacturers warranty and held with the manufacturer, Karcher. As it is within the one year warranty period Karcher will be happy to assist with your warranty claim.
Kind Regards,
Sam
Positive action taken
Although a few bags of Postcrete arrived punctured, they were replaced hassle free and the punctured bags taken away. Great service.
2026年6月18日
Bradfords からの回答
Hi Mrs Corbett.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Bradfords からの回答
Hi Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Excellent service with professional and…
Excellent service with professional and friendly delivery.
2026年6月17日
Bradfords からの回答
Hi Staszek.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
A straight forward and swift service.
2026年6月18日
Bradfords からの回答
Hi Charlotte.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Bradfords からの回答
Hi Hayley,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Great prices on most items
Great prices on most items - convenient to be able to order almost everything from one place. Very happy with the quality of the goods on arrival. Delivery was great, lovely guy. Communication via was needed due to being deaf, this was excellent from start to finish - this was very much appreciated, especially when so many companies seem to struggle to do this.
Very highly recommend this company and specifically my local branch in Redruth, Cornwall.
2026年6月16日
Bradfords からの回答
Hi Sharron,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Easy to order
Easy to order, we had a problem to collect but were able to answer our query quickly and easily.
2026年6月18日
Bradfords からの回答
Hi Kevin and Kerry,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Bradfords からの回答
Hi Ken,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Easy to order off the website
Easy to order off the website, quick delivery. Very experienced delivery staff who take care and are very safety conscious
2026年6月18日
Bradfords からの回答
Hi Andy,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Excellent service
Very good quality products, delivery time excellent, value for money. Would recommend to purchase from Bradfords.
2026年6月18日
Bradfords からの回答
Hi Ray
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Always polite and helpful.
2026年6月18日
Bradfords からの回答
Hi Philip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords からの回答
Hi Mirel,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Fast delivery driver was very helpful
2026年6月17日
Bradfords からの回答
Hi Carol,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Customer service is always excellent in…
Customer service is always excellent in my local branch. Always seen to quickly and always given a hand with getting my stuff into the van. Genuinely a pleasure going into the shop.
2026年6月17日
Bradfords からの回答
Hi Samuel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords からの回答
Hi Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Great hallstone topsoil
Great hallstone topsoil, ordered two bulk bags at 9pm on the Tuesday delivered lunch time the following day 😀
2026年6月17日
Bradfords からの回答
Hi Dominic
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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