I spent 3 days talking to their customer services arranging all my hire details. The day before delivery they called to say they didn't have the item I was hiring and had been unable to get one sent o... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I spent 3 days talking to their customer services arranging all my hire details. The day before delivery they called to say they didn't have the item I was hiring and had been unable to get one sent o... もっと見る
企業が回答しました
Very helpfull,the moment of walking through the door. The branch manager was exceptional in finding the right product for the job. All paperwork was carried out efficently,and the tool was explained... もっと見る
企業が回答しました
Firstly, the staff always seem pleased you walked in. It makes such a difference. Secondly, they dealt with my enquiry knowledgeably, and guided me to the right item swiftly, confirmed its availabilit... もっと見る
企業が回答しました
Very efficient service. Kevin and Paul are always helpful and usually have what I need. Kevin will load the van as part and is always willing to help. Great customer service.
企業が回答しました
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Bath Trade Park, Westmoreland Station Road, BA2 3HQ, Bath, 英国
ネガティブなレビューの 99%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Brandon Hire Station - Bath からの回答
Although the equipment wasn’t at the branch at the time of order, it arrived exactly when predicted to be available when needed, and staff were very helpful in loading and unloading upon return, making the whole process very easy and saving time.

Brandon Hire Station - Bath からの回答
Very efficient service. Kevin and Paul are always helpful and usually have what I need. Kevin will load the van as part and is always willing to help. Great customer service.

Brandon Hire Station - Bath からの回答
Supplied Lawn Scarifier and Aerator on time, and in good condition.

Brandon Hire Station - Bath からの回答
Big thumbs up to Kev and crew never let me down ....

Brandon Hire Station - Bath からの回答

Brandon Hire Station - Bath からの回答
Excellent service and kept me updated and informed of the portaloo delivery and pickup.

Brandon Hire Station - Bath からの回答
Staff super helpful, prompt delivery and overall great value. Much appreciated.

Brandon Hire Station - Bath からの回答
I spent 3 days talking to their customer services arranging all my hire details. The day before delivery they called to say they didn't have the item I was hiring and had been unable to get one sent over from another branch and didn't do cross hire. Left me in the lurch, won't go back to them anymore.

Brandon Hire Station - Bath からの回答

Brandon Hire Station - Bath からの回答
Very helpfull,the moment of walking through the door.
The branch manager was exceptional in finding the right product for the job. All paperwork was carried out efficently,and the tool was explained as to how it worked. All this with genuine politeness throughout.
The tool functioned correctly, and was even given a discount for the early return of the equipment.

Brandon Hire Station - Bath からの回答
Firstly, the staff always seem pleased you walked in. It makes such a difference. Secondly, they dealt with my enquiry knowledgeably, and guided me to the right item swiftly, confirmed its availability for the dates in question, and quickly dealt with the paperwork. To my great joy, the item was delivered when they promised to deliver it, on time, and carefully, and two days later collected it as arranged. All done with a smile. 10/10

Brandon Hire Station - Bath からの回答
Staff, excellent and helpful.
Once again an issue with the items that I wanted to rent.

Brandon Hire Station - Bath からの回答
Everything was very simple and easy. When the equipment turned up on time, the delivery guy was very knowledgeable and helpful and gave me great advice.

Brandon Hire Station - Bath からの回答

Brandon Hire Station - Bath からの回答
Excellent service from ordering, delivery to collection, price, first rate

Brandon Hire Station - Bath からの回答
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