The carpet cleaner was not cleaned out. And had black engine grease on the hose which we did not notice until our pale carpet had big black marks on which took a lot of ingenuity to remove. And t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The carpet cleaner was not cleaned out. And had black engine grease on the hose which we did not notice until our pale carpet had big black marks on which took a lot of ingenuity to remove. And t... もっと見る
企業が回答しました
Deliver driver spent 5 mins showing me how to start and operate the turf cutter and gave me a couple tips. Probably saved me an hour of clowning around. Also, I hired it for same day but it was col... もっと見る
Good deliveryman gave a good intro to machine - and helped position it. Machine worked well once up to speed , emergrncy button a bit sticky to reset but fine. Collection fine
企業が回答しました
Great customer service at the branch - they really couldn't do enough to help, and gave solid advice. When I had an issue with a hired tool they very promptly and efficiently resolved it. Also h... もっと見る
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
7 Harbour Road, IV1 1SY, Inverness, 英国
ネガティブなレビューの 99%に回答しています
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Good service machine ready as promised. He

Brandon Hire Station - Inverness からの回答

Brandon Hire Station - Inverness からの回答
The carpet cleaner was not cleaned out. And had black engine grease on the hose which we did not notice until our pale carpet had big black marks on which took a lot of ingenuity to remove. And that was before we even started.
We were given incorrect instructions about how it worked
We were charged nearly £2 for ONE cleaning tablet. No indication of how many we might need ( but obviously more than one and the price was iniquitous)
I received SO MANY Emails from you, mostly incomprehensible. Certainly unnecessary and they became annoying. You should review what you send to customers. It may mean something to your computer system, but not to real people.
Tbe staff at your depot were pleasant enough but didn’t really care.
I would not recommend this company

Brandon Hire Station - Inverness からの回答
I hired a Niftylift 120 as shown on your website, only to be told by email the next day that you don't have one in my area. I had paid for the hire and it took several days before my hire fee was refunded in full..
Staff were helpful and friendly.

Brandon Hire Station - Inverness からの回答

Brandon Hire Station - Inverness からの回答
Quick and easy to hire. Machine was in very good order and came with instructions and was easy to use. Whole process was seamless. Would recommend and use again.

Brandon Hire Station - Inverness からの回答

Brandon Hire Station - Inverness からの回答

Brandon Hire Station - Inverness からの回答
Excellent service and very helpful staff
Will be using again

Brandon Hire Station - Inverness からの回答
Good deliveryman gave a good intro to machine - and helped position it. Machine worked well once up to speed , emergrncy button a bit sticky to reset but fine. Collection fine

Brandon Hire Station - Inverness からの回答
They were very helpful in dealing with my request, and told me exactly what to do. They delivered the machine Quickley, and the collection was also prompt. The return of the deposit was also very prompt.

Brandon Hire Station - Inverness からの回答
Ami Dow in two words . She was fantastic - went over and above the call of duty to help sort out the problem

Brandon Hire Station - Inverness からの回答
Deliver driver spent 5 mins showing me how to start and operate the turf cutter and gave me a couple tips. Probably saved me an hour of clowning around.
Also, I hired it for same day but it was collected the next day. This allowed my neighbour to borrow the tool too.
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