The good bit-the machine was delivered and collected on time and worked fine for 2 days. The not-so-good bit-there is no refund on unused petrol (there was at least half a tank left on my return) wh... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The good bit-the machine was delivered and collected on time and worked fine for 2 days. The not-so-good bit-there is no refund on unused petrol (there was at least half a tank left on my return) wh... もっと見る
企業が回答しました
We have closer Tool hire places but always you Brandon Hire Tonbridge. The service you recieve is faultless, machinery always in excellent condition and ready to do the job. Mac whos on the front de... もっと見る
企業が回答しました
To start with a really brilliant website which gave me all the information I needed to hire my scaffold (from the Tonbridge store). Best of all was the customer service which was second to none. I n... もっと見る
Very clear and simple website to use with clear costs for all equipment. Good value. Got immediate confirmation of the order with very clear instructions on identity documents etc needed for the picku... もっと見る
企業が回答しました
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 12C, Sovereign Way, TN9 1RS, Tonbridge, 英国
ネガティブなレビューの 99%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly staff, useful tips on how to use the tool.
A massive shame you are no longer renting to the public!

Brandon Hire Station - Tonbridge からの回答
The good bit-the machine was delivered and collected on time and worked fine for 2 days.
The not-so-good bit-there is no refund on unused petrol (there was at least half a tank left on my return) which means Brandon are making a lot of money by charging for a full tank every time.
The less good bit-the machine was aged and past its best and expensive to hire for an old machine-although it did not pack up!

Brandon Hire Station - Tonbridge からの回答
Great service and great quality products, would recommend!

Brandon Hire Station - Tonbridge からの回答

Brandon Hire Station - Tonbridge からの回答

Brandon Hire Station - Tonbridge からの回答
Easy ordering process. Delivered and collected on time.
When problem experienced with the kit, a fitter came out within 20 minutes to fix it.
Great service!

Brandon Hire Station - Tonbridge からの回答

Brandon Hire Station - Tonbridge からの回答
Fantastic service! The team were really understanding when at first we needed to delay our collection, and then when we needed to extend the hire. They went through the time to help explain how to correctly use the sander and edger. Items were really clean and well looked after! Thank you team!
Stuart was really helpful in ensuring the machine I was looking to hire was right for the job and making the whole process easy. The machine (medium duty rotivator) was in a great condition. Having note used this machine before, upon delivery the driver helped explain the different functionality a d tips to ensure I get the most out of the hire. Would highly recommend and will be looking to use Brandon again.

Brandon Hire Station - Tonbridge からの回答

Brandon Hire Station - Tonbridge からの回答
Item available immediately at my local depot for a good price. Fast, easy handover and all worked as expected.
Found what I needed for the job on the website
Ordered and paid for it online
Booked it for the day I wanted it
Fast pick up
Great product
Easy drop off
Just the job!

Brandon Hire Station - Tonbridge からの回答
Brandon sent a tower which was missing some of the safety equipment. I had to wait until the following day for it to arrive, losing a day of paid hire. Then the company sent a text saying the tower would be collected on Friday. It subsequently changed the collection date until Monday without telling me, causing me to waste a day waiting in and disrupting my plans. The helpline was useless, washing its hands of my complaint. I will not use this company again.

Brandon Hire Station - Tonbridge からの回答
Brandon Hire Station, Tonbridge were helpful in obtaining my hire requirement by sourcing from another part of the country. Staff were friendly and helpful.

Brandon Hire Station - Tonbridge からの回答
Arrived early on delivery day so we had the whole days use of the dehumidifier we had paid for.
Excellent friendly service from Mac and colleagues at Tonbridge.
Equipment did what I wanted.
Would definitely use again.

Brandon Hire Station - Tonbridge からの回答
Good customer service and delivery and collection times very good.
Miserable grumpy staff - it felt like it was just too much trouble when we collected the equipment

Brandon Hire Station - Tonbridge からの回答
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