Brandy Melville レビュー 4

I purchased one pair of pants over a week ago. I had no updates until about five days in. I got about three separate days It was supposed to come in and it didn’t come in any of the days and my friend who ordered five things got their package quicker and with more updates. Then when I emailed them about it, they basically just said I had to sit and wait again for any more updates. They gave no help to the problem whatsoever. I think if it’s gonna take this long to come in I should at least be given updates like my friend was because I’m getting updates every two days and apparently that’s not an issue to Brandy.

mixed feelings
delivery is not great at all but the clothes are really cute!! recently the sizes have gotten SO BIG like tell me why a tank top is baggy when i try it on now

The top was cute and came with a little booooklet, but I paid a little extra for express delivery on a Friday which is supposed to take 1-2 working days, but it only delivered on Thursday so I’m quite annoyed about that. And, I didn’t get any tracking updates, but when I went to the shop app on Wednesday and it said it had delivered, even though it hadn’t.

Don’t ever visit their Rome Via del Corso store. Especially not 30 mins before closing time. They chase you out of the store well before closing time. They shut down access to changing rooms 15 mins before closing time. When u then try something in the store they say they close soon and you cannot try anything. At checkout they barely talk to you. Rude staff, bad customer experience and a disgrace for the brand. I should have dropped the clothing for my daughter on the floor right there. Unbelievable. Don’t go here.