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TrustScore 5段階評䟡の4.5

4.3

時蚈職人
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I had a very good experience shopping with Braun-Clocks. The website was easy to use, the product information was clear, and the ordering process was simple and straightforward. I really like Braun’s... もっず芋る

5぀星のうち1の評䟡

In December 2024, I bought a watch (BN0278 Braun men’s automatic watch – black dial and black rubber strap). It has never worked properly, and I am now having to send it back for a further service (... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Prompt delivery and excellent product. I have been looking for an alarm clock to replace my ancient and unreliable one for a long time, but it's not easy to find decent quality analogue clocks. This... もっず芋る

5぀星のうち5の評䟡

Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too. So tempting I had to get one as my old digital clock was def... もっず芋る

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䌁業情報

  1. 時蚈職人
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  3. 時蚈店
  4. 腕時蚈補造業者

Braun-Clocks - UK に぀いお

圓該䌁業による蚘述

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.

Free Delivery Over £50.

2 year warranty on all watches and clocks.

2 year warranty on all watches and clocks.
Get FREE and fast shipping with orders over £50, all watches and clocks come with a 2 year warranty.

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4.3

優良

TrustScore 5段階評䟡の4.5

706件のレビュヌ

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4.3

すべおのレビュヌ

(706)

過去12か月のレビュヌ数: 65件

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5぀星のうち3の評䟡

Stuck at customs

I bought the Prestige Slim watch and was ecstatic about its look and feel. After wearing it 3 times, the strap somehow broke in two. After chatting with support, they said they would send me a new strap, but it has been "stuck" at customs for over a month. I loved the watch but am disappointed that I only got to wear it 3 times and am not optimistic I'll get a new strap.

Watch bought:
BN0221 Prestige Slim Watch - Black Bezel and Black Rubber Strap

2024幎8月1日
自発的なレビュヌ
5぀星のうち1の評䟡

I have received two hollow braun clock


I have received two hollow braun clock box from the Post office. And I had to pay again for that. Wow!!!
Then why I have paid for the delivery in the first place?

2024幎6月25日
Braun-Clocks - UK ロゎ

Braun-Clocks - UK からの回答

Many thanks for your feedback and apologies for thsi inconvenience.
As per your communication with our customer service team advising that from our end the parcel was securely packed containing your ordered watches, so this issue has definitely caused in transit. Please request to email our customer service team with requested information so they assist and resolve this matter accordingly.
Kind Regards

5぀星のうち2の評䟡

Battery change costs 75 EUROS!


Changing of battery costs a staggering 75 EUROs, as per the quotation of the sole enterprise in Germany, offering this service. Having ordered this watch on account of its beautiful design, I cancelled my order within 30 hours, only to learn it had already been handed to FedEx for shipment. I notified FedEx of my refusal to accept the delivery and received a full refund from BRAUN Clocks today, five weeks later.

VORSICHT! Bestellungen werden aus London versandt, da die Marke Braun-Clocks einer Firma Zeon Ltd., aus Hongkong, gehört. Zudem werden Uhren angeboten, fÌr welche Batteriewechsel bis zu 75 Euro kosten! Ohne Warnung fÌr den Ahnungslosen KÀufer.

2024幎5月20日
自発的なレビュヌ
Braun-Clocks - UK ロゎ

Braun-Clocks - UK からの回答

Many thanks for your feedback and apologies for this inconvenience. As listed on our website all orders are dispatched within 24 hours to meet expected delivery lead times, by the time your cancellation request came through your order had already been with FedEx. Our distribution team tried to stop the shipment but it was already passed to customs, hence it was not possible. After liaising with FedEx we come to know that you had refused to accept the delivery and for this reason it had to go through customs clearance before it can be returned to us here in UK. Anyway we are still awaiting the order to be returned to us, however have organised full refund to your account.
Kind Regards


Vielen Dank fÃŒr Ihr Feedback und entschuldigen Sie die Unannehmlichkeiten. Wie auf unserer Website aufgefÃŒhrt, werden alle Bestellungen innerhalb von 24 Stunden versandt, um die erwarteten Lieferzeiten einzuhalten. Zum Zeitpunkt des Eintreffens Ihrer Stornierungsanfrage war Ihre Bestellung bereits bei FedEx. Unser Vertriebsteam hat versucht, die Lieferung zu stoppen, sie wurde jedoch bereits an den Zoll ÃŒbergeben, sodass dies nicht möglich war. Nachdem wir uns mit FedEx in Verbindung gesetzt haben, erfahren wir, dass Sie die Annahme der Lieferung verweigert haben und diese deshalb die Zollabfertigung durchlaufen musste, bevor sie hier in Großbritannien an uns zurÃŒckgesandt werden kann. Wir warten jedoch immer noch auf die RÃŒcksendung der Bestellung, haben jedoch die vollstÀndige RÃŒckerstattung auf Ihr Konto veranlasst.
Mit freundlichen GrÌße

5぀星のうち1の評䟡

5 stars for looks. 1 star for the rest

5 stars for looks! Great design! Was that Dieter Rams?
1 star for quality and usability.
I bought this watch first time about 40 years ago. It kept failing after about 2 years. Since I like the design I would keep buying new when It was broken, because it was cheap, less than 10DM at the Frankfurt Airport. That is Deutche Marks not Euro.
I still have one clock with plastic hands warped that the minute hand hooks on the hour hand.
Now we are in new century (even in new millennium) I got it on amazon.ca and I am surprised that Braun sells clocks which require MANUAL setting of time! Again we are in year 2024. There are radio stations broadcasting time, there are GPS satellites with accurate time, there is WiFi which can get time from Internet, there is Bluetooth which can get time from mobile phone. And this MANUAL setting is very awkward and un-ergonomic.

2024幎6月21日
自発的なレビュヌ
Braun-Clocks - UK ロゎ

Braun-Clocks - UK からの回答

Many thanks for your feedback and sorry to hear that you found the clock not as per your expectation. Some of the analogue models are very popular retro models and have been produced and reintroduced for its classic design and functionality.
For any further support please email our technical support team on technical@braun-clocks.com, quoting the model reference of the clock so they can assist and support accordingly.
Kind Regards

5぀星のうち1の評䟡

Watch wasn’t for me but I have paid 5


Watch wasn’t for me but I have paid 5 delivery charge. Then I try to return it it costing me further 5 pound as company doesn’t pay for return label. So beware in case you don’t like it it will cost you 10 pounds.
When call customer service they aske I also have print return label too which is another hustle. Ended up watch it’s in my drew no use

2024幎5月17日
Braun-Clocks - UK ロゎ

Braun-Clocks - UK からの回答

Many thanks for your feedback.
Please refer to our returns and refund policy.

https://braun-clocks.com/pages/returns-refunds

As you are returning an item because it is unwanted, you will have to incur the cost of returning it to us. In this case, the original postage fee if paid, will be non-refundable.

Kind Regards

5぀星のうち1の評䟡

Before you order

Got my watch delivered was 5 pounds delivery fee then when i try to return I have been told I have print return from and sent by recorded delivery which is further 5 pounds really ???
When phone to complaint it’s was not pleasant talk by customer service so never even and beware.

I see your comments it’s still costing customers 10 pounds to return an items

2024幎5月20日
自発的なレビュヌ
Braun-Clocks - UK ロゎ

Braun-Clocks - UK からの回答

Many thanks for your feedback.
Please refer to our returns and refund policy.

https://braun-clocks.com/pages/returns-refunds

As you are returning an item because it is unwanted, you will have to incur the cost of returning it to us. In this case, the original postage fee if paid, will be non-refundable.

Kind Regards

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