BREEZEDO レビュー 222

BREEZEDO からの回答

2025年7月24日

Hi Chris,

Thank you for your feedback — we’re glad to hear your order arrived on time and everything went well. We appreciate you giving Breeze a try!

Let us know if you need any support down the line.

Warm regards,
Allan from Breeze

BREEZEDO からの回答

2025年7月24日

Hi Denise,

Thank you for taking the time to share your experience. We're glad we were able to assist quickly and get the correct item out to you, even if there was a hiccup along the way. We truly appreciate your patience and understanding.

It means a lot to hear that you’re pleased with our customer service — we’ll be sure to share your kind words with the team.

Thanks again for your support, and we’re always here if you need anything in the future.

Warm regards,
Allan from Breeze

BREEZEDO からの回答

2025年7月24日

Hi Judith,

Thank you for your kind feedback. We’re glad we were able to resolve the issue quickly and that our team provided the support you needed throughout the process.

We truly appreciate your trust and are always here if you need anything in the future.

Warm regards,
Allan from Breeze

BREEZEDO からの回答

2025年7月24日

Hi DBP,

Thank you for your feedback. We’re sorry to hear about the concerns you’ve experienced — that’s certainly not the experience we aim to provide.

To clarify, orders are typically processed and shipped within 1–2 business days, and standard delivery takes 7–10 business days. However, occasional delays can occur with the courier, and we understand how frustrating that can be. We’re currently working on improving tracking visibility and shipping accuracy with our carriers.

We also want to share that because we serve customers globally, we operate multiple fulfillment hubs outside the U.S. to help streamline shipping and reduce costs. That said, all products go through quality checks before being dispatched.

Regarding the payment and return policy — payment is captured at the time of order (as is standard across online platforms), and our 30-day return window begins upon delivery, not the order date. If a delay occurs in transit, we’re always willing to work with you to make things right.

Please feel free to contact us at support@breezeedoo.com with your order number — we’ll be happy to assist further and ensure this gets resolved for you.

Warm regards,
Allan from Breeze

BREEZEDO からの回答

2025年7月24日

Hi Debbie,

Thank you for taking the time to share your feedback! We're glad to hear your package arrived safely, and that your cat is comfortable with the product.

If you ever have any questions or need support, we're just an email away.

Warm regards,
Allan from Breeze

BREEZEDO からの回答

2025年7月24日

Hi Rebecca,

Thank you for taking the time to share your feedback! We're so glad to hear that our products are working well for your pets—and that they're gentle enough for you, too. Creating safer solutions for both pets and their people is exactly what we aim for.

Let us know if there's anything we can help you with!

Warm regards,
Allan from Breeze

BREEZEDO からの回答

2025年7月24日 に公開

Hi David,

Thank you for taking the time to share your feedback. We're glad to know our team was able to assist you in a courteous and timely manner.

If there's anything else we can do, please don’t hesitate to reach out.

Warm regards,
Allan from Breeze

BREEZEDO からの回答

2025年7月7日

Hi Nadia,

Thank you so much for sharing your experience! We're thrilled to hear that our collars worked so well for your pets—and that you noticed results right away.

We truly appreciate your trust in our products and are so glad you're back for more!

If you ever have any questions or need assistance, feel free to reach out—we’re always here to help.

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年7月7日

Hi Leslie,

Thank you for sharing your experience, and we’re truly sorry to hear about the reaction your dogs had. That’s never the outcome we want for any of our customers or their pets. We take situations like this seriously, and your feedback is important in helping us improve.

If you're open to it, we’d appreciate the opportunity to look into this further and assist you directly. Please reach out to our support team at support@breezedo.com so we can help make things right.

Your satisfaction and your pets’ well-being are our priority, and we’d like to do everything we can to support you.

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年7月7日

Hi Tiffany,

Thank you for sharing your feedback, and I'm really sorry to hear that the collars didn’t meet your expectations. We understand how frustrating it can be when a product doesn't provide the relief you hoped for—especially when it comes to your pets' comfort and safety.

Our collars are carefully formulated with low-concentration plant-based ingredients designed to be gentle and safe for cats over 7 weeks old. However, we also understand that each cat may react differently, especially if there's an existing infestation or sensitivity involved.

We’d love the chance to assist you further and see what we can do to make this right. Please reach out to our support team at support@breezedo.com so we can look into your order and explore the best solution.

Your satisfaction is important to us, and we're here to help.

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年7月7日

Hi Nancy,

Thank you so much for your kind words! We're truly happy to hear that you had a positive experience with our customer service team. Your satisfaction means the world to us, and we’re always here if you need anything in the future.

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年7月7日

Hi Teebee,

Thank you for sharing your experience! We’re so glad to hear that the collar has helped your cat feel more comfortable and that it's made things easier for both of you. It's great to know she's happier without the stress of applying drops. If you ever have any questions or need assistance, we're always here to help!

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年6月25日

Hi Faith,

Thank you for your kind words!

We're so glad to hear you're happy with the customer service you received and that all six of your cats are comfortably wearing their collars. It means a lot that you’ve chosen us, and we’re hopeful the results will speak for themselves in the coming days.

If you have any questions or need assistance along the way, feel free to reach out at support@breezedo.com — we're always here to help!

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年6月25日

Hi BethAnn,

Thank you for your feedback!

We're glad to hear your collars have arrived safely. It’s great that you’re being proactive—having a dog that goes in and out can definitely increase the risk of bringing fleas indoors. The collars are designed to provide continuous protection, so your indoor cats should be well-guarded.

If you have any questions or need assistance, feel free to reach out to us at support@breezedo.com. We’re here to help!

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年6月25日

Hi there,

Thank you for sharing your thoughts.

We understand your concerns regarding essential oils and their safety for cats. Please rest assured that our collars are specially formulated in safe concentrations and undergo careful processing to ensure they are suitable for feline use when used as directed.

If you experienced any issues or have questions, we kindly invite you to contact our Customer Support team at support@breezedo.com. We're more than happy to assist you and help resolve any concerns you may have.

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年6月25日 に公開

Thank you so much for sharing your experience, Amelia!

We're truly thrilled to hear how much of a difference the collar has made for your cats—especially your girl who was suffering. It’s wonderful to know that the product brought her relief so quickly and gave you peace of mind, especially in Florida where flea season can be relentless. Your story is exactly why we do what we do.

If you ever need support or have questions in the future, we’re just an email away at support@breezedo.com.

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年6月25日

Hi Alysia,

Thank you for sharing your experience, and we’re truly sorry for the frustration and inconvenience this has caused. We understand how upsetting it is not to receive your order as expected.

While our fulfillment team uses tracking information provided by the carrier to confirm deliveries, we know that delivery to shared mailbox areas can sometimes result in packages going missing. We take this seriously and want to make it right for you.

Please reach out to us at support@breezedo.com so we can further assist with your refund request or explore a suitable resolution. Your satisfaction is important to us, and we appreciate your patience and the opportunity to help.

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年6月9日

Dear Cherie,

Thank you for sharing your story with us. We’re so sorry for the loss of your beloved dog. We’re glad to hear you are satisfied with our service and that we could assist you with your order cancellation and refund.

We truly appreciate your kind words and are here for you anytime you need us.

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年6月9日

Hi Brittany,

Thank you for sharing your experience! We’re happy to hear our collars work well for your sensitive dog.

We truly appreciate your kind words and are here for you anytime you need us.

Best regards,
Allan from Breeze

BREEZEDO からの回答

2025年5月30日

Hi Douglas,

Thank you for the kind words!

We’re so glad to hear that you received a prompt response and that we could assist you quickly. If there’s anything else you need, please don’t hesitate to reach out.

Best regards,
Allan from Breeze