Brewser レビュー 

765
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

The first box of beer had some heavily dented cans, although the beer was good. The second box hasn't arrived yet. Both of these things are the result of Evri. I would happily pay another £2 or so t... もっと見る

5つ星のうち5の評価

Browser do a great job in sorting monthly subscription beer boxes from really good breweries. The resident breweries and rotating monthly guests offer a great choice of different styles. Customer serv... もっと見る

企業が回答しました

5つ星のうち5の評価

As a YouTube Beer Channel I get sent a lot of free beers to sample from breweries all across the world as part of my "Job". Brewser has been a subscription I actually pay for every month, for at least... もっと見る

企業が回答しました

5つ星のうち5の評価

I have only recently joined this subscription but I’m already massively impressed. The value of a box of Arbor considering they are pint cans was great. I also received amazing customer service from A... もっと見る

企業が回答しました

企業情報

  1. ビール流通業者
  2. ビール専門店

当該企業による記述

Brewser is the world's first direct-from-brewery beer subscription service. We work with the UK's leading independent breweries to connect more people with great beer and to support the breweries who give a damn about the liquid inside the can. Every brewery in our lineup has been taste-tested by a team with more than two decades of experience in independent brewing, and every box is picked, packed and shipped direct from the people that brewed it, from their cold store to your front door. Our members can choose their brewery each month or leave it to us. Boxes start from £29 including free mainland UK delivery. Learn more at brewser.beer.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

765件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 88%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(765)

過去12か月のレビュー数: 84

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Had a problem with my delivery that was…

Had a problem with my delivery that was no fault of the Brewer team, they replied quickly and sent out a replacement box the next week

2026年3月20日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Richard, Thanks for taking the time to leave your review. Very pleased to have been able to get you a replacement box on the way to you and beers in your fridge. Thanks for choosing Brewser!

5つ星のうち5の評価

Good variety of breweries I’d not heard…

Good variety of breweries I’d not heard of. Tech support very caring. Ash wasn’t going to stop until he’d solved my problem.

2026年3月19日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Neil, Thank you for leaving your review. So pleased to heart that your happy with the variety of breweries on offer here at Brewser. And pleased to have been able to offer you the support and get you sorted. Thanks for choosing Brewser!

5つ星のうち5の評価

Great value and amazing service

Great value and amazing service, I am happy to recommend Brewser to anyone looking for an interesting selection of beers every month.

2026年3月9日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Mick, Thanks for taking the time to leave a review. Happy to hear all is working well for you and that you are enjoying Brewser. Thanks for recommending us!

5つ星のうち5の評価

They actually care

Responsive, caring customer service to fix problems, and the beers are great too.

2026年2月13日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Chris,

Thanks for taking the time to leave a review. Pleased to hear we could get things sorted nice and quickly. Also great to hear that your enjoying the beers. Thanks for choosing Brewser.

5つ星のうち5の評価

Excellent

The range of beers is very good and the discovery boxes have a good range. Customer service was quick and friendly and sorted my queston within minutes.

2026年2月12日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Andrew, thank you for taking the time to leave your review. Thrilled to hear that the offering of breweries is good and that the range of beers you have been getting is to your liking. Customer service is something we are very proud of here at Brewser and pleased to know we were able to resolve your issue promptly. Thanks for choosing Brewser!

5つ星のうち5の評価

The best beer subscription service in the Uk

The best beers direct from some of the best breweries in the UK, straight to your door. An ever rotating range of some smaller interesting breweries paired with the site's resident breweries who represent the cutting edge of UK craft. If you ever have any issues (when you've ordered as much beer from them as I have over the years something is bound to go wrong at some point) Ash and Olly are always on hand solving issues promptly and satisfactorily. If you're ever overwhelmed by the choice on the site too then they'll be able to point you in the right direction.

2026年1月26日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Matthew, thanks for taking the time to leave your review. We are thrilled to hear that the Brewser experience is working for you and you are happy with the service. Thank you for your kind words and loyal support and trust!

5つ星のうち5の評価

Super customer service

Had a small issue with my order and got a reply literally immediately with a resolution. Looking forward to getting stuck into my beers!

2026年1月20日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Paddy, thanks for taking the time to leave a review. Our customer service is something we pride ourselves on, and very pleased to hear that your issue was resolved quickly and effectively. Thanks for choosing Brewser!

5つ星のうち4の評価

Quality of beers available is…

Quality of beers available is excellent. Range of breweries great and I have had no problems with delivery. Two minor gripes. The new website is not as intuitive as the previous and fewer breweries available all the time. Not happy when breweries include AF beers in mixed cases.

2026年1月20日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Ian, thanks for taking the time to leave your review. Pleased to hear all is working well for you. Feedback such as website usability is very useful and taken onboard. We will be making regular updates and refinements to ensure that its as user friendly as possible.

Our selection changes each month to allow us to work more closely with breweries, giving them the opportunity to offer an incredible box of beer for our subscribers, often focused around special releases, birthday celebrations, or themed boxes.

5つ星のうち5の評価

Top beer choice and easy to use website

Have used brewser for over 6 months now. Always good beer choices and reliable delivery. If you want to pause a month you can which I find a great option as I sometimes don’t drink all the beer in time

2025年9月10日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Jon, Appreciate you taking the time to leave a review. We are pleased to hear that your happy with the service and all is working well for you. Great to hear. Thanks for choosing Brewser!

5つ星のうち4の評価

brewserV2 still works - hopefully choice will improve

With BrewserV2 the selection is not as good as it was and web site is a bit weird. But there's usually something interesting to buy. If you don't pick your own case you get a random selection which some people will be happy with but not if you have specific tastes.

2026年1月13日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Ian, thank you for taking the time to leave your review! Our selection changes each month to allow us to work more closely with breweries, giving them the opportunity to offer an incredible box of beer for our subscribers, often focused around special releases, birthday celebrations, or themed boxes.

We’re glad to hear that you’re finding something you’re interested in each month. Thanks again for choosing Brewser!

5つ星のうち5の評価

Everything you need in beer

Superb, customer-focused and brewery supporting subscription service. Constantly rotating beer selection where you can have superb choice with high degree of confidence the beer is going to be amazing. Have been a subscriber for a long time and this is so much better than all other options out there in my opinion.

2025年12月19日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hi Wayne, Thank you so much for taking the time to leave your review. We are thrilled to hear that your whole Brewser experience is working great for you. We appreciate your long standing support. Thanks for choosing Brewser.

5つ星のうち5の評価

Great customer service

Great customer service, and really friendly. The product and the beer is brilliant. Really recommend Brewser

2026年1月12日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey James, Thanks for taking the time to leave your review. These really do help us. Pleased yo hear that your enjoying the beers from us and that our customer service has been able to get you sorted. Thanks for choosing Brewser!

5つ星のうち5の評価

Really great customer service from…

Really great customer service from experience. I ordered a certain box and then realised it was the wrong one and wanted to change it. The team kindly changed the order to what I needed.

2026年1月13日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Anita, thanks for your review. It was a pleasure to have been able to get that box swapped fro you before final processing. Thanks for choosing Brewser!

5つ星のうち5の評価

Top beer subscription club

Have been with Brewser for some time now and I find it to be the best beer subscription service around. I really like their model whereby you buy a range of beers from one specific brewery at a time, rather than single cans from multiple breweries (where I find you tend to get lots of "filler").
They've produced some really innovative special boxes - like the recent blind tasting Project X box - and they regularly include some great collabs between breweries.
I've interacted with customer services a few times and their response is always quick, polite and very helpful - so a special shout out to Ash for that!
Would definitely recommend to any beer enthusiast 🙂

2026年1月1日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Phil, Thank you for your kind words. We are thrilled to hear your experience is nothing but positive. Also very pleased to hear that any issues you have had have been resolved quickly and effectively for you. Thanks for reccomending and choosing Brewser!

5つ星のうち5の評価

Loving Brewser

Really impressed with Brewser. I've been ordering cases from them for over 12 months now. Love the beers and the selection available, and their customer service has always been exemplary. I think the concept of supporting various UK breweries, and offering a full range of their available beer styles is brilliant. Keep up the good work

2025年12月31日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey David, thank you so much for taking the time to leave your review. We are thrilled to hear that your experience over the last 12 months has been positive, and pleased to hear that our customer service team have been able to get any issues resolved quickly. Thanks for the support!

5つ星のうち5の評価

Fantastic company to deal with

Fantastic company to deal with. Customer Service is always quick and efficient. And the beers are (mostly) outstanding. I can't see myself cancelling the subscription any time soon. Decent beers at the end of every month, what more could a man want...

2025年12月31日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Mickael, Thank you so much for taking the time to leave your kind review. We are thrilled to hear that you are enjoying your subscription & beers. Thank you also for sharing your great experience regarding our customer service!

5つ星のうち5の評価

Excellent Customer Service

Excellent Customer Service
My packages were (unsurprisingly) lost by Evri, but Ash was super helpful and had replacements sent out immediately. Really good communication throughout. And excellent beers at the end.

2025年12月18日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey. Thanks for taking the time to leave your review. Pleasure to have been able to get the issue resolved quickly and easily for you. Thanks for choosing Brewser.

5つ星のうち5の評価

Good Response

Having had last months Surprise Box sent back to the brewery , damaged, by Evri and not receiving a replacement I tried to contact Brewser. I had no luck because the Help button on their Website was not working. Eventually, Brewser got it fixed and I spoke with Ash. Within half an hour he had arranged for me to get two Surprise Boxes this month. Thank you, Ash

2025年12月12日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Kevin, Pleased to have ben able to get the issue resolved quickly for you, and beers on the way! Thanks for taking the time to leave your review. Much appreciated!

5つ星のうち1の評価

Never got my order

Ordered a box of beers on the 9th of December not turned up as of yet emailed the company no response at all
All I want is a refund as I'm clearly not getting my parcel as it was a Christmas box I will not be using this company again.

2025年12月9日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Marie, Really sorry about this. We were out of office for the Christmas period and not able to respond. We always get a response to customers same day, and issue resolved. As i have explained in my email to you your package was lost in transit. This is very rare but on occasions happens. Really sorry once again.

5つ星のうち5の評価

Brewser staff

The staff at brewser are particularly helpful . Ash creative and customer executive went out of his way to help me twice by ringing me up to help me with ordering issues (mainly me) and to order extra beers would highly recommend this service been with them for two years plus now 😀

2025年12月18日
自発的なレビュー
Brewser ロゴ

Brewser からの回答

Hey Tom, Really pleased to have been able to get this issue sorted and beer with you in time for Christmas. Appreciate you taken the time to leave a review! Thanks for choosing Brewser!

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