The first box of beer had some heavily dented cans, although the beer was good. The second box hasn't arrived yet. Both of these things are the result of Evri. I would happily pay another £2 or so t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Browser do a great job in sorting monthly subscription beer boxes from really good breweries. The resident breweries and rotating monthly guests offer a great choice of different styles. Customer serv... もっと見る
企業が回答しました
As a YouTube Beer Channel I get sent a lot of free beers to sample from breweries all across the world as part of my "Job". Brewser has been a subscription I actually pay for every month, for at least... もっと見る
企業が回答しました
I have only recently joined this subscription but I’m already massively impressed. The value of a box of Arbor considering they are pint cans was great. I also received amazing customer service from A... もっと見る
企業が回答しました
企業情報
当該企業による記述
Brewser is the world's first direct-from-brewery beer subscription service. We work with the UK's leading independent breweries to connect more people with great beer and to support the breweries who give a damn about the liquid inside the can. Every brewery in our lineup has been taste-tested by a team with more than two decades of experience in independent brewing, and every box is picked, packed and shipped direct from the people that brewed it, from their cold store to your front door. Our members can choose their brewery each month or leave it to us. Boxes start from £29 including free mainland UK delivery. Learn more at brewser.beer.
連絡先
Brewser HQ, LL28, Colwyn Bay, 英国
- hello@brewser.beer
- brewser.beer
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 88%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had a problem with my delivery that was…
Had a problem with my delivery that was no fault of the Brewer team, they replied quickly and sent out a replacement box the next week

Brewser からの回答
Good variety of breweries I’d not heard…
Good variety of breweries I’d not heard of. Tech support very caring. Ash wasn’t going to stop until he’d solved my problem.

Brewser からの回答
Great value and amazing service
Great value and amazing service, I am happy to recommend Brewser to anyone looking for an interesting selection of beers every month.

Brewser からの回答
They actually care
Responsive, caring customer service to fix problems, and the beers are great too.

Brewser からの回答
Excellent
The range of beers is very good and the discovery boxes have a good range. Customer service was quick and friendly and sorted my queston within minutes.

Brewser からの回答
The best beer subscription service in the Uk
The best beers direct from some of the best breweries in the UK, straight to your door. An ever rotating range of some smaller interesting breweries paired with the site's resident breweries who represent the cutting edge of UK craft. If you ever have any issues (when you've ordered as much beer from them as I have over the years something is bound to go wrong at some point) Ash and Olly are always on hand solving issues promptly and satisfactorily. If you're ever overwhelmed by the choice on the site too then they'll be able to point you in the right direction.

Brewser からの回答
Super customer service
Had a small issue with my order and got a reply literally immediately with a resolution. Looking forward to getting stuck into my beers!

Brewser からの回答
Quality of beers available is…
Quality of beers available is excellent. Range of breweries great and I have had no problems with delivery. Two minor gripes. The new website is not as intuitive as the previous and fewer breweries available all the time. Not happy when breweries include AF beers in mixed cases.

Brewser からの回答
Top beer choice and easy to use website
Have used brewser for over 6 months now. Always good beer choices and reliable delivery. If you want to pause a month you can which I find a great option as I sometimes don’t drink all the beer in time

Brewser からの回答
brewserV2 still works - hopefully choice will improve
With BrewserV2 the selection is not as good as it was and web site is a bit weird. But there's usually something interesting to buy. If you don't pick your own case you get a random selection which some people will be happy with but not if you have specific tastes.

Brewser からの回答
Everything you need in beer
Superb, customer-focused and brewery supporting subscription service. Constantly rotating beer selection where you can have superb choice with high degree of confidence the beer is going to be amazing. Have been a subscriber for a long time and this is so much better than all other options out there in my opinion.

Brewser からの回答
Great customer service
Great customer service, and really friendly. The product and the beer is brilliant. Really recommend Brewser

Brewser からの回答
Really great customer service from…
Really great customer service from experience. I ordered a certain box and then realised it was the wrong one and wanted to change it. The team kindly changed the order to what I needed.

Brewser からの回答
Top beer subscription club
Have been with Brewser for some time now and I find it to be the best beer subscription service around. I really like their model whereby you buy a range of beers from one specific brewery at a time, rather than single cans from multiple breweries (where I find you tend to get lots of "filler").
They've produced some really innovative special boxes - like the recent blind tasting Project X box - and they regularly include some great collabs between breweries.
I've interacted with customer services a few times and their response is always quick, polite and very helpful - so a special shout out to Ash for that!
Would definitely recommend to any beer enthusiast 🙂

Brewser からの回答
Loving Brewser
Really impressed with Brewser. I've been ordering cases from them for over 12 months now. Love the beers and the selection available, and their customer service has always been exemplary. I think the concept of supporting various UK breweries, and offering a full range of their available beer styles is brilliant. Keep up the good work

Brewser からの回答
Fantastic company to deal with
Fantastic company to deal with. Customer Service is always quick and efficient. And the beers are (mostly) outstanding. I can't see myself cancelling the subscription any time soon. Decent beers at the end of every month, what more could a man want...

Brewser からの回答
Excellent Customer Service
Excellent Customer Service
My packages were (unsurprisingly) lost by Evri, but Ash was super helpful and had replacements sent out immediately. Really good communication throughout. And excellent beers at the end.

Brewser からの回答
Good Response
Having had last months Surprise Box sent back to the brewery , damaged, by Evri and not receiving a replacement I tried to contact Brewser. I had no luck because the Help button on their Website was not working. Eventually, Brewser got it fixed and I spoke with Ash. Within half an hour he had arranged for me to get two Surprise Boxes this month. Thank you, Ash

Brewser からの回答
Never got my order
Ordered a box of beers on the 9th of December not turned up as of yet emailed the company no response at all
All I want is a refund as I'm clearly not getting my parcel as it was a Christmas box I will not be using this company again.

Brewser からの回答
Brewser staff
The staff at brewser are particularly helpful . Ash creative and customer executive went out of his way to help me twice by ringing me up to help me with ordering issues (mainly me) and to order extra beers would highly recommend this service been with them for two years plus now 😀

Brewser からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







