Bright Heart Education レビュー 128

TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

The experience with Bright Heart has been fantastic. My son has dysgraphia and slow processing, both of which make classroom leaning difficult. His tutor has been understanding and has coaxed him out... もっと見る

企業が回答しました

5つ星のうち5の評価

As a tutor, I have really enjoyed working with Bright Heart. They really care about every child and tutor they work with. I have worked with Rosie the most - she is always easy to communicate with,... もっと見る

企業が回答しました

5つ星のうち5の評価

My daughter is a SEND child, so finding the right tutor was especially important to us. Bright heart took the time to source a tutor who is a great match for her needs, and the tutor she has now is... もっと見る

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5つ星のうち5の評価

Bright Heart has provided exceptional tutoring support for my son, who is autistic,non verbal. His tutor, James, took the time to truly understand him—his interests, his pace, and the way he learns b... もっと見る

企業が回答しました

企業情報

  1. 教育機関
  2. 職業・教育の提供業者
  3. 家庭教師
  4. 家庭教師業

Bright Heart Education について

当該企業による記述

Bright Heart is an award-winning SEN-focused tutoring agency based in London.

We transform lives through trusted, nurturing special needs tuition

We won the Tuition Business of the Year award in the 2022 National Tutoring Awards (runners-up in 2023, 2024 & 2025). We were also runners-up in the categories Alternative Provision Provider in 2025 and Best Tuition Delivery to Private Clients in 2023. We were also a finalist in the EducationInvestor Awards for SEN Supporter of the Year in 2025.

Bright Heart helps students with learning challenges or SEMH needs, those lacking confidence or motivation, and those who have fallen behind in school. It also provides home-schooling tuition overseen by UK-qualified teachers. Our nurturing approach boosts learning and confidence.

Our experienced team is passionate about helping children and young people achieve their potential. Our education consultants (experienced UK-qualified teachers) take the time to fully understand students’ unique learning needs, ensure that we provide well-matched tutors, and oversee tutoring.

Students receive individual learning plans (ILPs) that cater not only to their academic requirements but also to their SEMH needs. ILPs serve as a roadmap, guiding tutors to deliver tailored tuition that keeps students’ learning on track.

Tutors are carefully screened, personally interviewed by a director, background checked (including Enhanced DBS with children’s barred list check), and met in person. Tutors receive training and guidance on tutoring and safeguarding practices and adhere to our tutoring standards, Safeguarding and Child Protection Policy, and Online Tutoring Policy.

Our tutors have the patience, understanding and necessary experience to ensure that sensitive learning situations are handled with care. Tutors embody Bright Heart’s student-centred approach, taking the time to listen and connect to students, enhancing trust, self-esteem, and self-belief before building on academic abilities.

We cover from Reception to A-level and offer adult support. While we focus on English, maths and science, we cover most subjects. We offer supplementary tuition and interim education, covering the entire curriculum. In addition, we provide help with lifelong skills like study techniques and transition into adulthood.

Bright Heart offers in-person tutoring in London and parts of Surrey and Kent, and online tutoring nationwide and internationally. We work with private clients, local authorities, and schools (we were an accredited National Tutoring Programme (NTP) Tuition Partner).


連絡先

4.9

優良

TrustScore 5段階評価の5

128件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

High achieving daughter had stroke aged…

High achieving daughter had stroke aged just 17yrs. 18 months later she is studying Math, chemistry and Biology. E has complex neurological problems but is 100% cognitive. Tutors have been equally amazing as E has and this is (E’s words) “when I am with my tutors I feel normal and like I was before my stroke”
We cannot thank the tutors enough for giving E hope and brain challenges.

2025年10月15日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Hi Marie. Thank you so much for taking the time to leave a review. We are so happy that we have been able to support your daughter and to hear that she is enjoying her tuition. Hearing this feedback is what it is all about and we are thrilled that you have had such a positive experience with Bright Heart. We appreciate your support.

5つ星のうち5の評価

Excellent and engaging tutors…

It is not easy finding tutors who seem to make studying fun but I have now used Brightheart for my daughter who has ASD and ADHD and my younger son for
GCSEs. The tutors they provided have kept both children fully engaged and I can’t recommend them highly enough. Especially as both were disengaged and it was such a worry. They have happily done their tutoring sessions which is such a relief.

2025年10月15日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Hi Candice. Thank you so much for taking the time to leave us a review. We are delighted to hear that your daughter and son are enjoying tuition and have made such amazing progress. We hugely appreciate your feedback!

5つ星のうち5の評価

Bright heart and maya the tutor have…

Bright heart and maya the tutor have been absolutely amazing throughout masons journey .Maya has been life changing towards masons outlook on the education system and they have thoroughly enjoyed their time together.I would like to show my gratitude and appreciation for all of your hard work and dedication to helping Mason on his journey and getting him ready for his transition back to school and I will definitely be staying in contact with maya as she wasn’t just a tutor she has become part of my family.I would 100 per cent recommend maya as a home tutor.

2025年10月14日
Bright Heart Education ロゴ

Bright Heart Education からの回答

Hi Charlotte, Thank you so much for taking the time to leave a review and for your kind words. We are so thrilled to hear that your son has had such a great experience and that Maya has been such a wonderful support. We hugely appreciate your feedback!

5つ星のうち5の評価

A Truly Supportive and Caring Experience for My Son

Our experience with Bright Heart has been wonderful. The teachers work so well with my son, taking the time to really understand his needs and finding the best ways to support him. Their patience, understanding, and genuine care have made such a positive difference in his confidence and attitude toward learning.

Bright Heart does an excellent job of hiring staff who are caring, compassionate, and well-equipped to work with children with SEN. It’s clear that each child is treated as an individual, and the support is tailored to help them thrive both academically and emotionally.

I’m so grateful for the kindness and dedication shown by everyone at Bright Heart. They’ve created an environment where my son feels valued, supported, and encouraged to do his best.

2025年10月14日
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Diane, Thank you so much for taking the time to leave a review. We are thrilled to hear that you have had such a positive experience with Bright Heart and that you and your son feel supported by your tutor and the team. Your feedback is incredibly valuable and we appreciate your support.

5つ星のうち5の評価

Bright Heart is exceptional

Bright Heart has transformed our child’s life.
We never imagined she would re-engage with her education, but since Bright Heart came onboard, she’s flourishing academically and emotionally. Her teacher has been an absolute game changer. Our daughter is now achieving above-average results, genuinely enjoying learning, and her self-confidence has soared. We truly believe that without Bright Heart, none of this would have been possible. Their support has helped unlock her full potential. As a parent, I completely trust them. We cannot recommend them highly enough.

2025年10月10日
Bright Heart Education ロゴ

Bright Heart Education からの回答

Thank you so much for taking the time to leave a review. We are so happy that we have been able to support your daughter and to hear that she is so happy with her tutors. Building confidence is what it is all about and we are thrilled that you have had such a positive experience with Bright Heart. Your feedback is incredibly valuable and we appreciate your support.

5つ星のうち5の評価
Bright Heart Education ロゴ

Bright Heart Education からの回答

Thank you for taking the time to leave us a review. We really appreciate your feedback and are thrilled that you are happy with your tutors!

5つ星のうち5の評価

Reliable and able to source great SEN tutor for A level

Bright Heart have been reliable and communicative. They sourced an excellent Computer Science tutor for A level who could teach C#. He was able to engage with creativity and go at the student's pace, identifying gaps which preventing him from keeping up with the class. Invoices are paid in advance for sessions and we are very satisfied and grateful for their help and expertise

2025年6月9日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Cathy, Thank you so much for taking the time to leave a review. We are thrilled to hear that you have had such a positive experience with Bright Heart and that you feel supported by the team. Your feedback is incredibly valuable and we appreciate your support.

5つ星のうち5の評価

Thank you Chelsea 🙏💝

I would like to let you know that we have recently just finished our sessions with Chelsea, from Bright heart education and both myself and my daughter can't thank her enough!

Chelsea from the getgo, engaged with Bailee-Summer on a level that Bailee-Summer could relate to. She had such an energetic, passion, and empathy and made it fun for her whilst learning at an incredible rate.

Chelsea was a welcomed breath of fresh air when it came to teaching. It is a shame that there aren't more teachers/tutors like her in the industry. If there was, then maybe my daughter might have found it easier to stay in school!

Anyway, I felt I need to convey to you just how happy and appreciative we were to be able to have Chelsea tutor Bailee-Summer through her GCSEs.

Thank you from the bottom of my heart Chelsea🙏💝
Laura Angell

2025年6月4日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Hi Laura, Thank you so much for taking the time to leave a review and for your kind words. We are so thrilled to hear that your daughter has had such a great experience and that Chelsea has been such a wonderful support. We hugely appreciate your feedback!

5つ星のうち5の評価

Thanks so much for the Support

I just wanted to say thank you so much for the incredible support you've given my son. We are so grateful for everything Jessamie has done—she really got him.
Her approach was caring, respectful, and never patronising. She encouraged him in a way that built his confidence and made him feel understood. He genuinely looked forward to their sessions, which speaks volumes.
Jessamie met him at his level, made things make sense, and provided the kind of support he hasn’t had anywhere else. She had such a positive impact. Thank you so much!

2025年5月29日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Hi Clare, Thank you so much for taking the time to leave a review and for your kind words. We are so thrilled to hear that your son has had such a great experience and that Jessamie has been such a wonderful support. We hugely appreciate your feedback!

5つ星のうち5の評価

Experienced support

Experienced support, with staff who really listen to your needs and help you find the right tutor

2025年5月20日
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Catherine, Thank you for taking the time to leave us a review. We really appreciate your feedback and support!

5つ星のうち5の評価

Choose Bright Heart

Having been registered with various agencies and having worked on some interesting jobs, it was not until I joined Bright Heart that I realised this really was a premium agency.
I found that the Bright Heart holistic approach suited my style of teaching - getting to know the children as individuals and their families first, building trust and rapport, thinking about their emotional and social needs and using this as a basis rather than focussing solely on academic learning.
Although obviously a business Bright Heart seems to genuinely care and want to do the best for its clients, team and tutors. I know that staff are prepared to spend time patiently listening to clients and pinpointing their exact needs. They are sincere, caring and committed to finding tutors who are a "good fit".
Bright Heart places a lot of importance on safeguarding and training for tutors. Before being appointed tutors undertake safeguarding and SEMH training. There are annual Nasen training events and social gatherings.These are good opportunities to learn from experts, to meet other tutors and exchange ideas.
I am glad I applied to be a Bright Heart tutor - one of my better decisions! They have made an effort to get to know me. When I phone up I often speak to the same person which is so much better than being passed from one department to another which used to happen in some of the larger tutoring agencies.
Bright Heart has enriched my life and I hope I can continue to work for them for many years!!

2025年5月15日
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Lee, Many thanks for your kind words. We are so thrilled to hear that you are so happy being a tutor with Bright Heart and that you feel supported. We greatly appreciate your excellent tutoring as do your students. We look forward to continuing to work with you for years to come!

5つ星のうち5の評価

Oustanding service and extremely helpful

Jenny spent time explaining options to me that supported my conversation with the LA about my nephew's ongoing development needs. She demonstrated more awareness than some of the LA colleagues as to what is on offer. She also appeared well informed of my nephew's needs and gave me confidence she had his best interest at heart.
In addition, I have found Rosie so responsive and supportive. She provides information and anticipates questions etc. She is always organised and demonstrates full understanding of my nephew's needs.
Kavita as the tutor has built a bond and trusted relationship with my nephew which has been one of the most helpful contributions to his development. Her patience, guidance and academic skills are superior to any other tutor my nephew has experienced. She is also a good communicator and works well with my nephew's parents who struggle with the bureaucracy of the education system and local authority funding.

2025年3月21日
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Lou, Thank you so much for your kind words and for taking the time to leave a review. We are so happy that we have been able to support you and your nephew and to hear that their tutor has been such a great match. We are thrilled that you have had such a positive experience with Bright Heart. Your feedback is incredibly valuable and we appreciate your support.

5つ星のうち5の評価

This company have a caring ethos

This company have a caring ethos. They are quick to respond and very supportive to their tutors .

2025年3月29日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Alex, Thank you for taking the time to leave us a review. We really appreciate your feedback and support!

5つ星のうち5の評価

Bright Heart puts tutors and clients…

Bright Heart puts tutors and clients first. Exceptionally professional screening process for tutors and care is taken to match the right tutors for students

2025年3月28日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Sam, Many thanks for leaving us a review. We are so thrilled to hear that you are so happy being a tutor with Bright Heart. We greatly appreciate your excellent tutoring and we look forward to continuing to work with you!

5つ星のうち5の評価

Bright Heart Education: Where Tutors Shine & Students Thrive!

I have worked with Bright Heart Education for a year, and they have been an exceptional tutoring agency to work with, offering a highly supportive, professional, and enriching environment for both tutors and students. My experience with the company has been overwhelmingly positive, and I highly recommend them to both educators and families seeking high-quality, personalized tuition.

From the outset, Bright Heart Education has demonstrated outstanding communication. The team are approachable, professional (and fun!), and genuinely invested in the long-term success of both tutors and students. I particularly appreciate the clear and consistent communication throughout the onboarding process, ensuring that I felt well-prepared and supported before taking on my first assignment. This level of communication and support have continued beyond my first assignment. I have received support and encouragement, at every level: planning, improved time management, communication with other professionals.

A standout feature was the opportunity to meet and speak to 3-4 members (telephone, online and in-person) of the team before starting, allowing me to gain a thorough understanding of the company’s ethos, expectations, and approach to tuition. This personal touch (an early morning coffee!) set a welcoming and reassuring tone, making me feel valued as an educator from day one. I was also able to share my passion on an empathetic approach to teaching, why I felt I would enjoy working with Bright Heart and how I envisioned working with families in this way.

Bright Heart Education provides tutors with the freedom and flexibility to design lessons that best suit their students' individual needs. This balance of structure and autonomy allows for creativity in resource selection and lesson planning, ensuring a personalized and engaging learning experience for each student. I have felt incredibly empowered to adapt materials and teaching methods to match each of my students’ unique learning styles, which has led to meaningful progress and increased confidence in my students.

One of the greatest strengths of Bright Heart Education is their careful and thoughtful matching process. They take the time to understand both the tutor’s expertise and the student’s needs, ensuring that placements are a good fit. This tailored approach fosters a strong and positive learning relationship, allowing for effective, individualized tuition that truly benefits the student.

Throughout my time with Bright Heart Education, I have received honest, constructive, and supportive feedback at every stage. From the initial stages of being matched with a family to the end-of-term review, the guidance and support provided has been invaluable in helping me refine my approach and further develop my teaching skills.
Whenever I am hoping to try a new approach with a particular student, I have had such a positive response, either via email or via telephone, which has made teaching so much more enjoyable and wonderful reminder about why I wanted to become a teacher.

Additionally, Bright Heart offers opportunities for career progression, including potential promotion to different tutor tiers, I do feel that these decisions are carefully weighed, taking into consideration client feedback, meeting deadlines, reports, and interactions. This type of consideration and recognition of effort, teaching approach, experience and skill is a fantastic incentive, making Bright Heart Education a workplace where I really feel valued, respected, and motivated to continue excelling. The incentives they offer like Tutor of the Month, is one of the many ways that tutors have felt valued, seen, and appreciated. I have already begun to recommend Bright Heart Education to friends and family for tutoring opportunities as well as recommending them to friends whose children need further support at school.

Bright Heart Education stands out as a dedicated, professional, and nurturing education provider that truly cares about both its students (families included) and its tutors. The strong sense of community, excellent communication, and emphasis on tutor support make it an outstanding organization to work with. I am incredibly grateful for the opportunity to be part of such a positive and well-structured team and look forward to continued collaboration in the future.

Highly recommended for both tutors seeking a rewarding work environment and families looking for high-quality, tailored tuition!

2025年3月27日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Lulu, Many thanks for taking the time to leave such a wonderful review. We are so thrilled to hear that you are so happy being a tutor with Bright Heart and love to receive this feedback. We greatly appreciate your excellent tutoring (as do our clients and students). We are so happy you feel supported and appreciated. We look forward to continuing to work closely with you in the years to come!

5つ星のうち5の評価

I love teaching from around the world

I've been a tutor with Bright Heart for the last 4 years. I opted to teach online and so had the opportunity to work from around the world because of them. I'm grateful for all the fantastic experiences because of that. They give me so many great students, pay well, and have friendly staff that keep the bureaucracy down to a minimum.

2025年3月27日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Khalid, Many thanks for leaving us a review. We are so thrilled to hear that you are so happy being a tutor with Bright Heart. We greatly appreciate your excellent tutoring as do your students. We look forward to continuing to work with you for years to come!

5つ星のうち5の評価

I am very grateful for your support sure how my daughter was going react to meeting new people but the lady(Allison) was very sweet and kind,supportive to her. The next day my daughter was excited to

I am very grateful for your support, I wasn’t sure how my daughter was going react to meeting new people but the lady(Allison) was very sweet and kind,supportive to her. The next day my daughter was excited to see her again. It’s a very positive experience for her.
Thank you so much.

2025年3月24日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Sarah, Many thanks for taking the time to leave us a review. We are delighted to hear that Alison has been such a great support and that you are so happy with her tuition. We hugely appreciate your feedback!

5つ星のうち5の評価

Tuition Services for Alternative Education

Bright Heart started tutoring my child about one month ago. It is going very well so far. The tutors are knowledgeable, caring, patient and supportive. They have been keen to work with me to understand how to best support my child. The tuition is supported by Bright Heart’s Educational Consultant, who has also been very supportive and proactive. We are happy with how things are going so far.

2025年3月26日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Mary, Thank you so much for taking the time to leave a review. We are thrilled to hear that you have had such a positive experience with Bright Heart and that you feel supported by the team. Your feedback is incredibly valuable and we appreciate your support.

5つ星のうち5の評価

Excellent personalized service for my…

Excellent personalized service for my son who has SEN. We have had two tutors via Brightheart and both have been wonderful in terms of building confidence and the skills of my child. Highly recommended.

2025年3月25日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Thank you so much for taking the time to leave a review. We are so happy that we have been able to support your son and to hear that he is so happy with his tutors. Building confidence is what it is all about and we are thrilled that you have had such a positive experience with Bright Heart. Your feedback is incredibly valuable and we appreciate your support.

5つ星のうち5の評価

Great service and wonderful tutors

Found a great tutor for our daughter who's grades have gone up four points in just 3 months! Very grateful :)

2025年3月25日
自発的なレビュー
Bright Heart Education ロゴ

Bright Heart Education からの回答

Dear Zoe, Many thanks for taking the time to leave us a review. We are delighted that we have been able to support your daughter and to hear that she has made such fantastic progress. We hugely appreciate your feedback!

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